Tom Masano Ford
Reading, PA
Filter Reviews by Keyword
By Type
Showing 198 reviews
I had a great buying experience at Tom Masano. I met I had a great buying experience at Tom Masano. I met with a salesman named Ray Dymond,he was very laid back and willing to show me any car on the l I had a great buying experience at Tom Masano. I met with a salesman named Ray Dymond,he was very laid back and willing to show me any car on the lot.He wasnt trying to put the hard sell on anything.More over, he just wanted to make sure whatever i bought made me happy and was fairly priced.I bought a Jeep Commander from tom masano and Ray that day.I met with Shawn who at the time did my financing and prepared my final paperwork. He was very down to earth and again just made sure i was having a good experience.Not to mention that he was also concerned that i was happy with my purchase and price.I was so pleased with the price and service, I took my fiance there to purchase a car also.Thank you to the Tom Masano Group and especially to Ray and Shawn.I will definetly be back. More
Tony was very friendly and answered all the questions I had in a patient manner. I visited many dealerships for 3 weeks prior to coming to Tom Masano Ford. I found Tony not to be a pushy salesman and didn' had in a patient manner. I visited many dealerships for 3 weeks prior to coming to Tom Masano Ford. I found Tony not to be a pushy salesman and didn't pressure me in anyway. He kept me notified by phone and emails as to the status on the delivery of the vehicle. He explained the vehicles functions and offered us to stop by or call him with any questions. I would recommend Tony to anyone who wants to purchase a vehicle. More
My family has been dealing with Dottie Mattioni since March of 2010. We have purchased 5 new cars and 1 used truck. Dottie is the best! She is more than accommodating, friendly and genuinely concerned March of 2010. We have purchased 5 new cars and 1 used truck. Dottie is the best! She is more than accommodating, friendly and genuinely concerned with assisting in any way she can. Any family member needing a new vehicle is sent to Dottie. We would not deal with anyone else but her. She is a real asset to Masano Ford. More
I gave Musano Ford a great rating due in large part to the salesman. He went above the call to see that we got the car that we wanted at a great price and worked with us after the sale to make sure that w the salesman. He went above the call to see that we got the car that we wanted at a great price and worked with us after the sale to make sure that we were happy. You do not find that very often. Would buy from them again. More
I had a very pleasant and professional experience with these people and look forward to sending my daughters and my Girlfriend over to these people for their next purchase. I live an hour away from the d these people and look forward to sending my daughters and my Girlfriend over to these people for their next purchase. I live an hour away from the dealership by passing others along the way. outstanding dealership... More
Mike was very courteous during a two week process of me buying a used car. It was a long distance negotiation with Mike actually giving me close up details about the car over the phone. I felt he went abo buying a used car. It was a long distance negotiation with Mike actually giving me close up details about the car over the phone. I felt he went above and beyond in his service while never pressing. The dealership picked me up at the airport and the car was everything Mike had said.The buying process went smooth as all the numbers had been agreed upon before my arrival. And guess what- no surprises. No added charges. I was very pleased. More
very pleasant experience, knowledgible staff, the only reason why I put a 4 for "price" is because I always feel like I could have done a little better. I would highly recommend contacting Jeff Spence, go reason why I put a 4 for "price" is because I always feel like I could have done a little better. I would highly recommend contacting Jeff Spence, good person to work with, displays and carries himself as a person of "high integrity". More
I just bought a used 2007 Mini Cooper from Masano Ford. Because I live about 80 miles from the dealership, I did most of my consultation via email and phone correspondence with Mike Ludwig. Mike took a go Because I live about 80 miles from the dealership, I did most of my consultation via email and phone correspondence with Mike Ludwig. Mike took a good amount of time working with me over the internet ahead of the sale, giving me a ballpark value for my trade in and making some concessions on the price of the vehicle they were offering. When I went to test drive the Mini, I found Mike to also be very easy to deal with and a salesman who really goes to bat for the customer when it comes to price negotiations. Thanks to Mike and Sean's hard work after regular business hours on a Saturday, I was able to drive off the lot in my new Cooper within about 3 hours of when I arrived at the dealership for the test drive. I haven't bought that many cars in my life, but if I ever need another one I'll be sure to check out what Masano can offer when I begin my search. More
I dealt with Mike Ludwig on my Expedition purchase and he was a pleasure to work with. Mike was very responsive and worked to get a great deal. The care taked in receiving my Expedition was first class. I was a pleasure to work with. Mike was very responsive and worked to get a great deal. The care taked in receiving my Expedition was first class. I would highly recommend dealing with Mike Ludwig on all of your purchases at Tom Masano Ford. More
I had a great expeerience with Darren Brown, he was so I had a great expeerience with Darren Brown, he was so helpfull finding me a car that would not only suit my budget but also be reliable for me. I ha I had a great expeerience with Darren Brown, he was so helpfull finding me a car that would not only suit my budget but also be reliable for me. I had gone to many of the compettitors in the surrounding area to look but not one held a candle to the service that I recieved by him. I feel he has outdone himself at his job and I have already recomended him to all of my friends. Thank you so much..Cindy Normann More