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Tom Masano Ford

Reading, PA

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198 Reviews

1600 Lancaster Ave

Reading, PA

19607

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Showing 198 reviews

March 15, 2011

I had a great buying experience at Tom Masano. I met I had a great buying experience at Tom Masano. I met with a salesman named Ray Dymond,he was very laid back and willing to show me any car on the l More

by butchr221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Dymond,Shawn
February 02, 2011

Tony was very friendly and answered all the questions I had in a patient manner. I visited many dealerships for 3 weeks prior to coming to Tom Masano Ford. I found Tony not to be a pushy salesman and didn' More

by haremare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Valeriano
January 27, 2011

My family has been dealing with Dottie Mattioni since March of 2010. We have purchased 5 new cars and 1 used truck. Dottie is the best! She is more than accommodating, friendly and genuinely concerned More

by msdaweeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dottie Mationi
January 26, 2011

I gave Musano Ford a great rating due in large part to the salesman. He went above the call to see that we got the car that we wanted at a great price and worked with us after the sale to make sure that w More

by SteelersRule!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ludwig
January 06, 2011

I had a very pleasant and professional experience with these people and look forward to sending my daughters and my Girlfriend over to these people for their next purchase. I live an hour away from the d More

by dbalsley1
Price
Recommend Dealer
Yes
Employees Worked With
Dave Arndt and Scott McCoy
January 04, 2011

Mike was very courteous during a two week process of me buying a used car. It was a long distance negotiation with Mike actually giving me close up details about the car over the phone. I felt he went abo More

by greygreen2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike ludwig
December 14, 2010

very pleasant experience, knowledgible staff, the only reason why I put a 4 for "price" is because I always feel like I could have done a little better. I would highly recommend contacting Jeff Spence, go More

by stever2011
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spence
December 12, 2010

I just bought a used 2007 Mini Cooper from Masano Ford. Because I live about 80 miles from the dealership, I did most of my consultation via email and phone correspondence with Mike Ludwig. Mike took a go More

by dqship
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ludwig, Sean Doyle
December 06, 2010

I dealt with Mike Ludwig on my Expedition purchase and he was a pleasure to work with. Mike was very responsive and worked to get a great deal. The care taked in receiving my Expedition was first class. I More

by thorct66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ludwig
November 17, 2010

I had a great expeerience with Darren Brown, he was so I had a great expeerience with Darren Brown, he was so helpfull finding me a car that would not only suit my budget but also be reliable for me. I ha More

by cn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Brown
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