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Tom Kelley Volvo Cars
Fort Wayne, IN
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 72 reviews
October 01, 2016
Volvo xc70 Great experience from start to finish. Austin did a spectacular job and worked hard to find the exact vehicle I was looking for. The complete proces Great experience from start to finish. Austin did a spectacular job and worked hard to find the exact vehicle I was looking for. The complete process was very smooth and everyone involved were very professional. Thank you very much! More
by Als2005
Employees Worked With
Austin and his business manager
February 13, 2016
A comfortable, no-pressure, very positive experience! I had a lot of questions, even though I'd researched my vehicle online, and Alex was open to all of them. He carefully listened to my needs, made sugg I had a lot of questions, even though I'd researched my vehicle online, and Alex was open to all of them. He carefully listened to my needs, made suggestions from his experiences, and helped me build a car that was tailor-made for me! Before the final order, I contacted him several more times, and he was always immediately responsive with the information that I needed, and, each time, encouraged me to contact him, again, at any time, for any reason! He never pressured me in any way, and each interaction was very comfortable and relaxed. It was an amazingly pleasant experience, from our first meeting all the way to our finalizing my order. I could not have asked for a better salesman, and I would recommend him to anyone! More
by MJ210
Employees Worked With
Trent evaluated my trade-in, and was very courteous. Rob, the head of the service department, was very friendly, and took extra time with me, explaining how their system operates, and how they continue to try to improve it! Great guy!!
