Tom Kelley Volvo Cars

Great Support from financial manager and upper management Outstanding service from financial manager and upper management. I had some concerns with a particular salesperson, but those were quickly and comple Outstanding service from financial manager and upper management. I had some concerns with a particular salesperson, but those were quickly and completely taken care of by the two individuals described above. I was extremely pleased with the care and customer service provided by the dealership. More

Volvo V90 Austin was great to work with in ordering this 2020 Volvo V90. His manager Jim was also a great asset when asking questions during the process. Austin was great to work with in ordering this 2020 Volvo V90. His manager Jim was also a great asset when asking questions during the process. More

Very Fast Purchase Austin was able to find the right car and bring it to Fort Wayne for me before I left for my vacation to the Niagara Falls. It only took 2 days to do Austin was able to find the right car and bring it to Fort Wayne for me before I left for my vacation to the Niagara Falls. It only took 2 days to do all of our business. He even drove to my restaurant in Garrett to finalize paperowk so I did not need to leave. More

Austin is Great! Have been trying to find the right car for six months. Came across this one Austin made it a pleasure to buy it would recommend coming back here for m Have been trying to find the right car for six months. Came across this one Austin made it a pleasure to buy it would recommend coming back here for my next purchase. These guys are the best dealership in the region hands down. More

Excellent service Pleasant, comfortable, informative, and supportive. Thanks to the staff for an unforgettable buying experience. Unfortunately I couldn’t get the plati Pleasant, comfortable, informative, and supportive. Thanks to the staff for an unforgettable buying experience. Unfortunately I couldn’t get the platinum warranty, that was quite disappointing, but they put in a lot of effort to satisfy me. LaVonne More

Outstanding Auto Sales and Service Since my beloved 2006 Volvo finally had its last days, I was fearful of replacing it with another auto. I searched for a used Volvo and compared it wi Since my beloved 2006 Volvo finally had its last days, I was fearful of replacing it with another auto. I searched for a used Volvo and compared it with other cars that were similar. The sales team at Tom Kelley went far beyond to help me find the perfect car. Austin was wonderful in showing me the car along with Brandon and Shade in the Finance Dept. I would highly recommend purchasing a car through Tom Kelley Volvo. You won't regret it! And they made sure to fill my gas tank up before I took the car home. More

Great service; great value We were starting to possibly purchase a newer vehicle and started looking online. Saw a vehicle on Sunday, test drove on Monday, and drove home with We were starting to possibly purchase a newer vehicle and started looking online. Saw a vehicle on Sunday, test drove on Monday, and drove home with it on Wednesday! Austin was extremely helpful; knowledgeable and overall great to work with! Everyone at the dealership was very nice. What a great experience. More

Excellent Experience Austin was extremely knowledgeable and he wasn’t the typical high pressure sales man. That alone made the experience a great one! I would highly recom Austin was extremely knowledgeable and he wasn’t the typical high pressure sales man. That alone made the experience a great one! I would highly recommend Kelly Automotive Group and especially Austin if your looking for a great car buying experience! More

All so very efficient Our salesman, Austin was very knowledgeable about the Volvo products. Everyone at the dealership made us feel like a SPECIAL customer. And we even go Our salesman, Austin was very knowledgeable about the Volvo products. Everyone at the dealership made us feel like a SPECIAL customer. And we even got a special thank you and handshakes from Mr. Kelley. More

Turned an apprehensive experience into a very pleasant one After 17 years of driving a car I loved, it was time to bite the bullet and get serious about a replacement. To be honest, buying cars probably ranks After 17 years of driving a car I loved, it was time to bite the bullet and get serious about a replacement. To be honest, buying cars probably ranks in my top 3 most distasteful life experiences. We went to Tom Kelley Volvo and there we met a young salesman named Austin Cooney who helped change my mind about the whole car-buying experience. He was great to work with and we ended up buying a new car from him (with lots of new features). We are low tech people and he's been very patient with us and has made himself available to answer our questions as we work through learning all the features of the car. I would highly recommend him to work with. But it wasn't just Austin who impressed us. There were so many other Kelley associates who stopped by to greet us and congratulate us on our new car purchase. Everything was made very simple and clear and we were given an excellent loan rate thanks to our good credit and Danny Roller's efforts to get us the very best. Of course, you expect car salesmen and their cohorts to be nice to you when you make a purchase but, to be honest, I've been "nosing around" for some time and I have always found the folks at Kelley Volvo to be very nice. I'd had my previous Volvo serviced there for years and Rob Lonsbury in service has been super to work with all these years. I look forward to a continued working relationship with him with our new car. All in all, the folks at Kelley were all very nice and helpful and it was a positive experience. More