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Tom Kelley Chevrolet Decatur

Decatur, IN

Overview
Employees
Reviews
Vehicles
4.8
197 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 197 reviews

March 10, 2024

Everyone was very helpful and patient with us. They gave us plenty of options and we’re very flexible with pricing More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2024

Buying a car with great service was a breeze. Smooth process, Luke and staff were great to work with., I highly recommend! More

by Agrawcock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Ferguson
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March 08, 2024

Our experience with Kelley Auto Mall of Decatur was great! They took care of us even after the sale! Luke Crandall went above and beyond to make sure our car buying experience was a smooth one. We foun More

by Wes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 25, 2024

Excellent customer service! They went out of their way to send me a video of the truck I was interested in, and throughly answered all my questions. More

by ShaggyCactus
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Tom Kelley Chevrolet Decatur responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent customer service experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Chevy Buick Team!

February 22, 2024

Very helpful and worked with me to get me into an awesome vehicle! Thank you! More

by zackmiller853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Tom Kelley Chevrolet Decatur responded

Zack, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Tom Kelley Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Tom Kelley Chevy Buick Team!

February 09, 2024

Adrienne and Jeremy were so helpful. They worked together to help us get the vehicle we wanted. Jacob even went a step farther and found us a better deal with the finance company. Very More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Tom Kelley Chevrolet Decatur responded

Thank you for leaving us this great review, Debbie. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Tom Kelley Chevy Buick Team!

February 08, 2024

Very helpful staff that were understanding and able to give quality advice and options within budget. More

by Parkernick2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Tom Kelley Chevrolet Decatur responded

Congratulations on your recent purchase! At Tom Kelley Chevrolet, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Tom Kelley Chevy Buick Team!

February 07, 2024

Hailey was wonderful. She did a great job! The whole process was easy, friendly, efficient. More

by Yupper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hamilton
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Feb 08, 2024 -

Tom Kelley Chevrolet Decatur responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Tom Kelley Chevy Buick Team!

February 05, 2024

Work with us on every vehicle we looked and very friendly. Answered all the questions we had More

by zaramn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Tom Kelley Chevrolet Decatur responded

Thanks for giving us the opportunity to service your vehicle, Zara. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Tom Kelley Chevy Buick Team!

February 03, 2024

Sweet job at Kelly Auto Decatur. Luke and Nathan did a great job keeping this moving. Hats off to Team Kelly Auto! More

by 4820white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Huges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Tom Kelley Chevrolet Decatur responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tom Kelley Chevy Buick Team!

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