Tom Kelley Cadillac

Great Sales, Service and Cadillac Quality! I came back as a repeat customer! I’m pleased with the overall leasing experience. Top notch service department! I enjoyed working with Bill again. I came back as a repeat customer! I’m pleased with the overall leasing experience. Top notch service department! I enjoyed working with Bill again. Great sales person, Bill Bodecker! More

Happy Honest about the car we ended up purchasing. Answered any question we had. Patient while we talked it over and made our decision. Our salesman had a c Honest about the car we ended up purchasing. Answered any question we had. Patient while we talked it over and made our decision. Our salesman had a cheery disposition. More

Very friendly, professional and easy to work with. Very friendly and professional. Listened to what we were looking for and found it. Appreciated their patience as we decided on the choices for our n Very friendly and professional. Listened to what we were looking for and found it. Appreciated their patience as we decided on the choices for our new vehicles. More

Easy & Fast Raul was very professional and so was the entire staff. They made it real easy and did not give me a sales pitch or sell me any extra stuff I don’t ne Raul was very professional and so was the entire staff. They made it real easy and did not give me a sales pitch or sell me any extra stuff I don’t need. More

THEY CARED THAT I GOT WHAT I WAS LOOKING FOR, THE RIGHT CAR. WHEN CHUCK FIRST CALLED WITH A CAR TO LOOK AT , I WAS SURE IT WAS THE CAR I WAS LOOKING FOR. BUT IT WAS NOT. BUT HE KEPT AT IT . OTHER DEALERSHIPS W WHEN CHUCK FIRST CALLED WITH A CAR TO LOOK AT , I WAS SURE IT WAS THE CAR I WAS LOOKING FOR. BUT IT WAS NOT. BUT HE KEPT AT IT . OTHER DEALERSHIPS WERE EMAILS AND THEN NOTHING, THREE CAR LATER HE SHOWED US A CAR THAT FIT. WE PURCHASED A LEXUS HYBRID. WE LOVE THE CAR AND WILL CERTAINLY COME BACK. More

Improper conduct Steve, the service manager, is very unpleasant to deal with. Made me feel uncomfortable reprimanding his employees in front of me to the point where I Steve, the service manager, is very unpleasant to deal with. Made me feel uncomfortable reprimanding his employees in front of me to the point where I left. All other workers are great which is the reason I have done business here for so long. More

Raul Torres provided the best buying experience , period ! Purchasing a car on-line without visiting the Dealership to view the car due to distance was a first for us. Raul Torres of Tom Kelley Cadillac made t Purchasing a car on-line without visiting the Dealership to view the car due to distance was a first for us. Raul Torres of Tom Kelley Cadillac made the whole experience from start to finish very comfortable. Raul was personable , knowledgeable and answered every question we had through email, phone and video making the overall buying experience easy to understand ,reassuring and comfortable for us both. The following weekend Raul delivered the car to our home in Wisconsin freshly washed and detailed, we were delighted with the vehicle it was exactly as described. The Tom Kelley experience did not end there, Raul discovered my wife's treasured Beatles CD's loaded in our trade-in cars CD player after the car had been delivered to Tom Kelley Cadillac , Raul contacted us and mailed them to us immediately. From start to finish a 10 out of 10 experience... Thanks Pete & Jane More

Bill Bodecker I came back to Kelley automotive because of the way Bill treated me and how well the entire team works together. My experience was so good that I wil I came back to Kelley automotive because of the way Bill treated me and how well the entire team works together. My experience was so good that I will buy another vehicle from Kelly Automotive because of it. More

Purchased a used vehicle! I recently purchased a used truck, the salesman was very knowledgeable about the vehicle. It was after the purchase we started having issue. There nee I recently purchased a used truck, the salesman was very knowledgeable about the vehicle. It was after the purchase we started having issue. There needed to be a few things fixed and the salsman told me to call and he would take care of scheduling it in . I called and texted him for 2 to 3 weeks before he got back with me . He told me he had to run it by his manager and get it scheduled in and he would get back with me and I waited another week or more and nothing. I finally called to ask to speak to someone higher up. That's when the sales manager James called me back and with in 15 min he had my vehicle scheduled in so the issues could be resolved. James was very nice and professional, the salesman that sold the truck to me did not make him aware of anything. In the end I am satisfied. Kyle was the salesman he started off impressive, but by the end he was worthless, not happy with him at all. Everyone else was great. More