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Tom Kelley Cadillac

Fort Wayne, IN

4.9
125 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 125 reviews

August 15, 2023

Friendly, helpful and enthusiastic. Ben is passionate about finding the vehicle that fits your criteria. He genuinely wants you to have a great experience with Tom Kelley Cadillac. More

by taspangler11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Gastineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Tom Kelley Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tom Kelley Cadillac Team!

August 09, 2023

Dillard did everything they possibly could to get me in this vehicle I really appreciate it and myself person was really great More

by roboj1957
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Tom Kelley Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tom Kelley Cadillac Team!

July 25, 2023

My Tom Kelley Cadillac experience was excellent. Ben Gavin was very helpful and kept in touch throughout the process of me deciding to buy. His no pressure style, and professionalism throughout ma More

by DHake
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Tom Kelley Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Cadillac Team!

July 24, 2023

Ben was very professional, courteous, friendly, and knowledgeable! He answered all of our questions and assured us that Kelley Cadillac was where we wanted to purchase our car. The manager, Ben, his i More

by mmcboiler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Gastineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Tom Kelley Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Tom Kelley Cadillac Team!

July 15, 2023

The sales people very nice thay worked with me on the trade of my truck and worked with the other dealer to get my seat belt fixed so I could get my car and thay got my radio working More

by Bobbyneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Tom Kelley Cadillac responded

Thank you so much for taking the time to share your feedback with us, Bobby! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Cadillac Team!

July 08, 2023

Jackson was great and enjoyed the buying experience. I think we got a good truck for what we paid. Not a fan of my monthly payment or interest rate but that isn’t their fault. When you put nothing down More

by mebammerlin79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Tom Kelley Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

June 18, 2023

Great experience, Ben was great. It was a great friendly, no pressure experience. Thank you! More

by Rich.hoover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Tom Kelley Cadillac responded

Rich, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

June 15, 2023

Buying cars at Tom Kelley is a great experience. Friendly, fun employees and no pressure. More

by nancy.mickley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonya Sypaseuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Tom Kelley Cadillac responded

Thank you for this amazing review, Nancy! We really appreciate your business. Sincerely, The Tom Kelley Cadillac Team!

June 12, 2023

Ben was our salesman and he was awesome! He answered all of our questions and when we left we had full knowledge of every aspect of our vehicle! I would highly recommend him to anyone lookin More

by T.chalfant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Tom Kelley Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Tom Kelley Cadillac Team!

June 11, 2023

By far the best dealership experience I've ever had! Ben worked with me and was super thorough going through all of the paperwork; that was much appreciated. I would 110% recommend buying a vehicle from More

by ssolomo1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Tom Kelley Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

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