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Tom Kelley Cadillac
Fort Wayne, IN
125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 125 reviews
April 01, 2024
Smooth transaction and awesome experience. I have been a Kelley Cadillac customer for many years. My previous salesman Chuck Roth retired. Jackson Russell did not let me down. From first call I have been a Kelley Cadillac customer for many years. My previous salesman Chuck Roth retired. Jackson Russell did not let me down. From first call to delivery he was professional, knowledgeable and efficient. He made sure we were informed about all the updates from my previous Cadillac by having Quinton go over all features until we were comfortable with each one. I recommend Jackson and the Kelley Automotive Group for all your vehicle needs. More
by lanee70
April 01, 2024
Jackson was very thorough walked us through some things about the features of the car was very polite even offered us some snacks LOL knowing that I was getting hungry about the features of the car was very polite even offered us some snacks LOL knowing that I was getting hungry More
by johnjjr9f
Employees Worked With
March 31, 2024
Excellent customer service! I felt like a jillion bucks when driving off with my new XT6 Sport. I felt like a jillion bucks when driving off with my new XT6 Sport. More
by Sheri2
March 30, 2024
My interaction with Kelley Cadillac was truly exceptional. From the moment I engaged with Ben Gavin, it was evidently clear that Ben held professionalism and communication with highest regard. Ne exceptional. From the moment I engaged with Ben Gavin, it was evidently clear that Ben held professionalism and communication with highest regard. Negotiation was minimal as everything was transparent and equitable. I enthusiastically recommend both Ben Gavin and the Kelley Cadillac dealership, as they exceeded all my expectations. More
by jasong1981
Employees Worked With
March 28, 2024
I bought many cars and trucks over the years from Kelly automotive. I guess they must be doing something right I keep coming back. automotive. I guess they must be doing something right I keep coming back. More
by birdstreet99
March 26, 2024
Customer service is excellent. Jackson Russell came out in the blowing snow and cold wind to show me several vehicles. I went back about a week later to actually look when it wad Jackson Russell came out in the blowing snow and cold wind to show me several vehicles. I went back about a week later to actually look when it wad a little warmer and for a test drive. White is not my thing and he actually found this nice red car. Thank you for alk your help. More
by pebblepeel
March 26, 2024
When I walked in I was greeted by several Gentlemen. They were all very Helpful and kind. I asked One of them about the salesman I talked To you yesterday and he was with me shortly! The dealership w They were all very Helpful and kind. I asked One of them about the salesman I talked To you yesterday and he was with me shortly! The dealership was very neat and clean! The chairs were extremely comfortable! More
by Tennyson3038
March 17, 2024
Wow. From the minute we walked in greeted by Product Specialist Quentin with a friendly smile to the final paper work completed efficiently by Ben Gavin o From the minute we walked in greeted by Product Specialist Quentin with a friendly smile to the final paper work completed efficiently by Ben Gavin our experience couldn’t have been better. More
by Buckeye Dan
March 11, 2024
Jackson Russell was fantastic helping me purchase my new vehicle. Both he and Quinton knew their stuff and I really appreciate all of their help. Would recommend doing business with them. vehicle. Both he and Quinton knew their stuff and I really appreciate all of their help. Would recommend doing business with them. More
by dennis.n333
