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Tom Kelley Cadillac

Fort Wayne, IN

4.9
125 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 125 reviews

February 05, 2018

Outstanding Service John Rittenhouse at Kelley Cadillac provides consistently professional, prompt, and outstanding service for me every time. I can't say enough good thi More

by KirkJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
Feb 05, 2018 -

Tom Kelley Cadillac responded

At Tom Kelley Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

February 04, 2018

Exceptional Professionalism Kaleb Turrubiates was very professional and patient walking us through the process. He went the extra mile meeting our expectations. He being bi More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Turrubiates
Feb 05, 2018 -

Tom Kelley Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please let us know if we can ever help you in the future. Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

January 29, 2018

V60 Volvo purchase Kaleb helped me purchase my new car, a Volvo V60. He was professional, knowledgeable and on time. Kaleb spent time explaining the new features & answe More

by Beau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Turrbiates
Jan 31, 2018 -

Tom Kelley Cadillac responded

Beau, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us! Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

December 21, 2017

Bill was amazing to work with! Bill and the entire Kelley staff were wonderful to work with. Their service was outstanding!! My family has been long time customers and their 100% c More

by Angela I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bodecker
October 16, 2017

Purchase car I purchased a car from Jason Alt and he is very knowledgeable and friendly. If you need a car i would recommend buying from him. He will make the exp More

by CarolS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Alt
August 19, 2017

Excellent Salesmanship No Pressure Bill Bodecker my salesman set the bar very high with the whole sales experience every step of the way. I will recommend Bill to anybody that is in sea More

by Newcarowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bodecker
July 21, 2017

OUTSTANDING, Personal Service Charles Piazza Islip NY On July 17th 2017 I Purchased a 2006 Cadillac DTS from Tom Kelly Cadillac. To buy A car over the internet just from a few pictures was no problem a More

by Charles PIAZZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Bodecker
June 16, 2017

Extremely knowledgeable We had a fantastic experience and would recommend them anytime! Alex our sales person was amazing professional and extremely knowledgeable. Jim is wh More

by Cchandler1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and jim kelley and danny
June 12, 2017

Another great experience at Kelley Volvo! I'll give the highest rating possible to describe my visit today. Rob greeted me professionally, having opened the service door within ten seconds of More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob (service) and Kaleb (sales)
June 05, 2017

Amazing Alex Demitsas was absolutely terrific in answering any of my questions & concerns that I had! He listened to me very well about my needs and wants an More

by Bgoodwin94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Demitsas