Tom Kelley Cadillac
Fort Wayne, IN
By Type
Showing 125 reviews
Outstanding Service John Rittenhouse at Kelley Cadillac provides consistently professional, prompt, and outstanding service for me every time. I can't say enough good thi John Rittenhouse at Kelley Cadillac provides consistently professional, prompt, and outstanding service for me every time. I can't say enough good things about him. I have been a long term Cadillac owner and will continue to be mostly because of the quality service department and John! More
Exceptional Professionalism Kaleb Turrubiates was very professional and patient walking us through the process. He went the extra mile meeting our expectations. He being bi Kaleb Turrubiates was very professional and patient walking us through the process. He went the extra mile meeting our expectations. He being bilingual was a huge plus. I will definitely recommend him to all my friends and family! More
V60 Volvo purchase Kaleb helped me purchase my new car, a Volvo V60. He was professional, knowledgeable and on time. Kaleb spent time explaining the new features & answe Kaleb helped me purchase my new car, a Volvo V60. He was professional, knowledgeable and on time. Kaleb spent time explaining the new features & answering my questions. More
Bill was amazing to work with! Bill and the entire Kelley staff were wonderful to work with. Their service was outstanding!! My family has been long time customers and their 100% c Bill and the entire Kelley staff were wonderful to work with. Their service was outstanding!! My family has been long time customers and their 100% customer satisfaction is why we continue to purchase vehicles from here over any other dealership. More
Purchase car I purchased a car from Jason Alt and he is very knowledgeable and friendly. If you need a car i would recommend buying from him. He will make the exp I purchased a car from Jason Alt and he is very knowledgeable and friendly. If you need a car i would recommend buying from him. He will make the experience enjoyable. More
Excellent Salesmanship No Pressure Bill Bodecker my salesman set the bar very high with the whole sales experience every step of the way. I will recommend Bill to anybody that is in sea Bill Bodecker my salesman set the bar very high with the whole sales experience every step of the way. I will recommend Bill to anybody that is in search of a be vehicle. More
OUTSTANDING, Personal Service Charles Piazza Islip NY On July 17th 2017 I Purchased a 2006 Cadillac DTS from Tom Kelly Cadillac. To buy A car over the internet just from a few pictures was no problem a On July 17th 2017 I Purchased a 2006 Cadillac DTS from Tom Kelly Cadillac. To buy A car over the internet just from a few pictures was no problem at all. The salesmen Bill Bodecker was very professional ,he made me feel at ease, treated me more like a good friend than a new customer who lives over 800 miles away. Bill was so thorough as he described the condition of the car from top to bottom, and made the whole process go so smoothly. The 11 year young Cadillac was delivered on July 20th. WOW is this car clean, the only way you can tell this car is 11 years old is by the millage. It still has that new car smell A very Special Thank to the hard Working Team at Tom Kelly Cadillac. Great American cars sold by Great Americans. Sincerely, Charles Piazza More
Extremely knowledgeable We had a fantastic experience and would recommend them anytime! Alex our sales person was amazing professional and extremely knowledgeable. Jim is wh We had a fantastic experience and would recommend them anytime! Alex our sales person was amazing professional and extremely knowledgeable. Jim is what brought us in in the first place and his entire staff was helpful and efficient. More
Another great experience at Kelley Volvo! I'll give the highest rating possible to describe my visit today. Rob greeted me professionally, having opened the service door within ten seconds of I'll give the highest rating possible to describe my visit today. Rob greeted me professionally, having opened the service door within ten seconds of my arrival. After the service we discussed several items regarding tire wear and nuances of the AC/Eco mode. Good information. Kaleb waved as I entered the waiting room from the service desk. I had remembered him from several months earlier, as I waited for a minor warranty replacement item. We had discussed the turbo- and supercharged engine on the X90. Today I wandered outside from the service area -- after hot chocolate. Very unobtrusively, Kaleb came to my side, welcomed me, and said he would be glad to answer any questions I might have. Kaleb and I discussed some of the packages on the X90, as I had specific questions from my on-line research. He provided me with an abundance of information, finishing up our conversation indoors (as it was becoming very warm in the sun). I had a question about European delivery in Sweden, which he knew plenty about -- but he returned a little later to me with even more detailed information. I'd like to mention that Kaleb was most professional, polite, and knowledgeable about several Volvo models I inquired about. His disposition, grooming, and appropriate conduct were impressive. I learned a lot from our time together today. Tom Kalkreuth, Van Wert More
Amazing Alex Demitsas was absolutely terrific in answering any of my questions & concerns that I had! He listened to me very well about my needs and wants an Alex Demitsas was absolutely terrific in answering any of my questions & concerns that I had! He listened to me very well about my needs and wants and was never once a pushy "salesman". Felt like more of a friend than anything, and for that him and this dealership have definitely earned my respect. I plan on doing business with them when considering any future vehicles! More