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Tom Kelley Cadillac

Fort Wayne, IN

4.9
125 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 125 reviews

June 30, 2018

Excellent I bought a volvo xc60. But this website doesn't allow me to select this make. There are only two options, Cadillac and Saab. Excellent service. More

by Bin12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Cook
Jul 05, 2018 -

Tom Kelley Cadillac responded

Thank you for the great review, Bin12345! Take care.

May 23, 2018

Raul Torres & Kelley Cadillac Top Notch Raul Torres made buying a new car a very pleasant experience. He was easy to work with, very professional, and honest. Top notch. All in all a great e More

by Larry_70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in finance very professional and personable.
May 23, 2018 -

Tom Kelley Cadillac responded

Larry, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Raul is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear He was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

May 22, 2018

New car delivery orientation Rachael Cook gave an in depth unhurried training session to us on all the new technical features of the XT5 Cadillac. Thank you very much! She invit More

by egk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R Cook John Rittenhouse - Lindsay- James Yoder-and Jim Kelly
May 23, 2018 -

Tom Kelley Cadillac responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rachael was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

April 10, 2018

No problems, smooth and easy process! No high pressure tactics and purchase process was smooth and easy as it should be. purchased new BMW not a Cadillac but BMW wasn't and option yet More

by TLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with Bill Bodecker and Rob Miller
Apr 11, 2018 -

Tom Kelley Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thanks again, James Yoder, 260-434-4800, jyoder@kelleyauto.com

April 08, 2018

Exceptional Customer Service 3rd vehicle I've purchased from Kelley Cadillac. It’s been amazing each and every time. See Jason Alt or Bill Bodecker today for your next car. You wi More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Alt, Bill Bodecker
Apr 11, 2018 -

Tom Kelley Cadillac responded

Denise, it was a pleasure to read about your third car-buying experience at Tom Kelley Cadillac. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jason and Bill provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 30, 2018

Car purchase JASON ALT SOLD ME CAR. WAS I PLEASED? YES. WOULD I SEND CUSTOMERS? MOST DEFINITELY. ALL QUESTIONS I HAD WAS ANSWERED. GOOD JOB JASON.AND I APPRECIT More

by Car shop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Alt
Apr 03, 2018 -

Tom Kelley Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jason assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Kind regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 20, 2018

Very satisfied ....recommend this dealership.....BEST SERVICE DEPARTMENT IN FORT WAYNE !..... Jason Alt took care of all my needs when it came to purchasing my e More

by Rowsmokie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason alt
Mar 21, 2018 -

Tom Kelley Cadillac responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Tom Kelley Cadillac's Service Department. Regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 09, 2018

Great Service Great staff and service! Kaleb was very helpful in answering all my questions both before and after the sale. The car is immaculate. We’re so happy wi More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb, Yoder
Mar 16, 2018 -

Tom Kelley Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 02, 2018

Awesome Great service and care. I have been most impressed with the care they continue to give even after the sale! I love my new to me car! Thanks Raul! More

by Ted and jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 04, 2018 -

Tom Kelley Cadillac responded

We appreciate your input. Glad to hear that you are impressed with the customer service and care you experience from our team. If there is anything more we can do for you please come back and see us any time! Take care! Best, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 01, 2018

XT5 Purchase Purchased a XT5 crossover this past week, worked with Bill Bodecker and the transaction was smooth and easy, never felt pressured into a decision and More

by Birdieguy64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Brandon
Mar 01, 2018 -

Tom Kelley Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

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