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Tom Kelley Buick GMC

Fort Wayne, IN

5.0
454 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 454 reviews

July 17, 2021

I am very satisfied with my visit to Kelley Buick GMC. The people were very nice and on task. Dennis was extremely helpful and inviting, he he does his job very well. More

by chamrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Brian
Jul 21, 2021 -

Tom Kelley Buick GMC responded

Thank you for this great review! We're happy to hear that Dennis took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Tom Kelley Buick GMC Team!

June 25, 2021

Too long to actually make the deal-4 hours? Game playing between customer and salesman/manager very irritating. Salesman’s insistence on excellent review was obnoxious. More

by sharonandjack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright, Rick Dones
Jun 30, 2021 -

Tom Kelley Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jami Langham/ jlangham@kelleyauto.com

June 13, 2021

Our daughters 2007 car blew a gasket in Lincoln Nebraska. Pat Hynes was very knowledgeable and helpful to close on the car the next day so we could haul the Encore to Nebraska. Ashley Kreager worked with Pat More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hynes, Brandon, Bryan
Jun 16, 2021 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

June 13, 2021

Our daughter lives in Lincoln Nebraska and her car blew a gasket. Since she worked at Tom Kelley a number of years ago-she looked on their website first. She found an encore and wanted us to meet with Pat Hy More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hynes, Brandon, Bryan
Jun 16, 2021 -

Tom Kelley Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tom Kelley Buick GMC Team!

June 10, 2021

I had a good time dealing with Denny when buying my car. He is a trusty, and friendly salesman, and I can’t wait to do further business with him at Kelley’s. More

by Colin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Waybright
Jun 15, 2021 -

Tom Kelley Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

May 21, 2021

Kelleys staff is always helpful and courteous. I appreciate all the hard work that everyone does for us the customers especially our sales guy Pat Hynes and finance person Mike Hamilton More

by Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hynes, mike Hamilton
May 26, 2021 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

May 19, 2021

Kevin was more than helpful with the purchase and would recommend him and the whole dealership to anyone wanting a vehicle with great customer service. More

by 13dub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
May 21, 2021 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

April 24, 2021

Jim Spooler was great-straightforward, helpful and careful listener. Very careful to make sure we had what we needed. Even though he had other clients, he made room for us. More

by Jay and Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Spooler
Apr 28, 2021 -

Tom Kelley Buick GMC responded

Jay and Shirley, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Tom Kelley Buick GMC Team!

April 17, 2021

because of our salesman "Logan" we will direct every person needing a car back to him and Kelly Auto. He was honest, knowledgeable, above, beyond More

by bigjake77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan was,honest, knowledgable. very helpful will go back to him
Apr 21, 2021 -

Tom Kelley Buick GMC responded

Jake, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Logan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Tom Kelley Buick GMC Team!

April 17, 2021

I cannot say enough about this dealership. Purchasing a new vehicle can be stressful and Kelley Automotive does everything they can and went above and beyond my expectations. Great, friendly, informed staf More

by Sthbur44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Yoder, Dennis Earnest, Brian McKinley
Apr 21, 2021 -

Tom Kelley Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Tom Kelley Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Tom Kelley Buick GMC Team!

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