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Tom Kelley Buick GMC

Fort Wayne, IN

5.0
454 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 454 reviews

November 15, 2021

I am very happy with my buying experience at Kelley GMC! Mark Williams was absolutely fantastic to work with, he was very patient and understanding of my needs and worked very hard to see that not only did More

by rangerman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Nov 17, 2021 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

November 09, 2021

Awesome experience from beginning to end! Worked with Jaylon Daniels who actually works on the BMW lot but can sell off any of the Kelley lots and he is the best in the business. 3rd time buying from hi More

by Happy Repeat Customers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylon Daniels
Nov 10, 2021 -

Tom Kelley Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Tom Kelley Buick GMC Team!

November 07, 2021

Very friendly, very knowledgeable, very understanding. Great staff in general, found us exactly what we wanted. More

by kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hamilton
Nov 08, 2021 -

Tom Kelley Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Tom Kelley Buick GMC Team!

Nov 09, 2021 -

kathy responded

Thank you! We love our new car. We got more then we expected especially at the price we got it for.

October 28, 2021

Denny is wonderful to work with! He is patient and takes time to find what you are looking for in a vehicle. More

by Geochick1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wayntight
Oct 29, 2021 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

October 25, 2021

I want to say high kudos to Pat Hynes and my finance guy Mike Hamilton for outstanding representation of Kelly. Pat went above and beyond to find me the perfect fit. More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hynes and Mike Hamilton
Oct 27, 2021 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

October 05, 2021

We went to a different dealer in the past and had a horrible experience. We decided to give this one a try and were not disappointed! Paul Sparkman was a fantastic salesman and listened to what we want More

by Epurcell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sparkman
Oct 07, 2021 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

September 30, 2021

Made it very easy to trade in my vehicle and purchase a new Buick. Very good at communicating the status of my new Buick as it made its way from the Spring Hill Tennessee assembly plant to Fort Wayne India More

by Pzxtgh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Oct 01, 2021 -

Tom Kelley Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Tom Kelley Buick GMC Team!

September 15, 2021

Thanks Denny. You did it again, awesome vehicle, great deal! I refuse to deal with anyone else! More

by Gmcguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
Sep 16, 2021 -

Tom Kelley Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Tom Kelley Buick GMC Team!

September 11, 2021

Dennis is the guy to go to! Great service! Spent most of the day @ the dealership and not one minute was bad. Would highly recommend! Thank you! More

by Justme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hari and tech guy
Sep 13, 2021 -

Tom Kelley Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Tom Kelley Buick GMC Team!

September 10, 2021

Kevin was responsive and easy to work with. Kelley staff overall were friendly and helpful. Facility was very clean! Overall would recommend Kelley GMC to others! More

by sarasutter01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Sep 13, 2021 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

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