Tom Kelley Buick GMC

Great service! Randy Helton did a great job letting me know what services were needed on my truck. I never once felt pressured into things I didn't need. Will defini Randy Helton did a great job letting me know what services were needed on my truck. I never once felt pressured into things I didn't need. Will definitely return! More

Great Service! It is always a pleasure to have my car serviced here. John Thomas is awesome! I never have to worry about a loaner when I use this dealership. It is always a pleasure to have my car serviced here. John Thomas is awesome! I never have to worry about a loaner when I use this dealership. More

Best service ever experienced I was recommended to Kelley by family members and friends who have bought or leased there before to look into leasing a vehicle, and now I will never I was recommended to Kelley by family members and friends who have bought or leased there before to look into leasing a vehicle, and now I will never go anywhere else! They gave me a great deal and treated me as a friend. The free car washes are fabulous as well! I can't say enough good things about the people and the dealership, and I recommend Kelley to everyone who is looking for a new or used vehicle! More

The best dealership! Great staff, so many vehicles to choose from. They work very hard to get you the best deal and car for you and your family. They make you feel like fa Great staff, so many vehicles to choose from. They work very hard to get you the best deal and car for you and your family. They make you feel like family More

Customer service experts Kelley Buick GMC and the Kelley family of dealerships is a great place to buy cars and trucks. I currently own over 30 GM vehicle and have bought them Kelley Buick GMC and the Kelley family of dealerships is a great place to buy cars and trucks. I currently own over 30 GM vehicle and have bought them all from Tom Kelley. No reason to shop others...service after the sale makes all the difference. More

The best!!!! The best dealrrship on earth. Great service and great staff. Would bend over backwards to ensure a great experience. I send all of my friends there The best dealrrship on earth. Great service and great staff. Would bend over backwards to ensure a great experience. I send all of my friends there! More

Came took at a Jeep ended up buying it. I had purchased a Cadillac SRX for my wife 2 years ago and after the purchase she was never happy for on reason or the other but mostly because it was I had purchased a Cadillac SRX for my wife 2 years ago and after the purchase she was never happy for on reason or the other but mostly because it was not 4 wheel drive. She said she had wanted a Jeep. I went looking on line for a good used Jeep with low mileage and found on at Tom Kelly. I made the drive from Findlay, Ohio to see the vehicle and it was very nice as advertised. I made the Test drive with the Salesman Matt McGill whom was very nice. The dealership was very nice. I ended up making what I would call a good deal and purchased the vehicle. They got everything around and set me up with the F & I Manager Stephanie Hartman who was very nice also. The treatment I received was excellent as were the little extras they include free car washes and coupons for discounts on service. I would recommend them to anyone. I will definitely check there inventory when looking for another vehicle. G. David Norway Findlay, Ohio More

Great experience I had a vehicle that needed work, and I put it off. I broke down, and they fixed it right away, and I got it back the next day! I had a vehicle that needed work, and I put it off. I broke down, and they fixed it right away, and I got it back the next day! More

Worst experiance with any car service center ever. Service people I dealt with where rude. Said I need a module for my computer. After spending over a $1,000.00 for the module a 32 point oil change. Th Service people I dealt with where rude. Said I need a module for my computer. After spending over a $1,000.00 for the module a 32 point oil change. They did not check my tires or top off fluids, took everything out of my trunk and just rolled up in a ball and threw in the trunk. While they had it they shorted out my rear door look relay switch. Of course they did not agree with me on that and told me to have a nice day. Which meant they did not want to address this problem. Now I have the same problem with my car that had before I took it to Kelly's. Turns out is was the spark plugs that needed replaced and most likely not the module for the computer. They charge $25.00 to each bill for the cost of they're electricity- WHAT. No copy could be found for my towing bill so they sent me all over the place, even to the body shop and no one could find. There was grease and smudges all over my leather on the back seat and hand marks on the back of my bucket seats also. Stay away from the service center they are running a racket on diagnosing cars. I will be notifying the Better Business Bureau about the poor service I received and the miss diagnosis on my car. More

never buy or use service dept ever again first of all i was supposed to get free oil changes coupon book never seen it had a fuel tank cover that broke off they said at first been a good cust first of all i was supposed to get free oil changes coupon book never seen it had a fuel tank cover that broke off they said at first been a good customer they would replace it so i waited they never called me so i go back in to see what the problem is this time different service manager tells me they're not gonna cover it IM AM DONE WITH TOM KELLEY GMC More