Tom Kelley Buick GMC
Fort Wayne, IN
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Easy and great customer service!! Honestly I wasn't even thinking I would buy a car that day and my sales person Andrew Anderson was most helpful and listened to my wants and needs. Th Honestly I wasn't even thinking I would buy a car that day and my sales person Andrew Anderson was most helpful and listened to my wants and needs. The whole experience was easy and I never felt pressured, he was top notch in professionalism along with James Yoder and Danny Roller the managers my overall experience was delightful! I would highly recommend Andrew Anderson for any of my family and friends and definitely will be a Tom Kelly customer for life!! More
Great service Went in to look at some trucks and under 3 hrs later I left with one!!! Quick and fair I highly reccomend them to anyone looking for a vehicle Went in to look at some trucks and under 3 hrs later I left with one!!! Quick and fair I highly reccomend them to anyone looking for a vehicle More
Great teamwork! Kevin smith is a great salesman! He worked until I was comfortable with my offer!! I only see him when I ready to trade autos. He is my go to guy! Kevin smith is a great salesman! He worked until I was comfortable with my offer!! I only see him when I ready to trade autos. He is my go to guy! More
Great Service Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! More
New car Always great working with Dennis, he knows his products and how to inform customers of such. I will definitely work with him in the future. Always great working with Dennis, he knows his products and how to inform customers of such. I will definitely work with him in the future. More
No communication First off I had to bring my car in to have a problem fixed that they already "fixed" a week before. Then when I arrived I had to wait for my service a First off I had to bring my car in to have a problem fixed that they already "fixed" a week before. Then when I arrived I had to wait for my service advisor to get back to his office. Several people went looking for him. As I sat waiting for my car, I watched every other customer have their service advisor come out and let them know what was going on with their car. I sat there for 4 hours and Jason never came out to tell me what was going on. I finally got up to see what was going on and Jason was at lunch. Very disappointed in the service! More
Great experience! We had a great experience with low pressure and high dedication from our salesman! We will definitely be back and have already referred family to shop We had a great experience with low pressure and high dedication from our salesman! We will definitely be back and have already referred family to shop here. More
Ashley is amazing. Extremely knowledgeable and professional Jim Kelley is an outstanding , creditable business man. Attentive and thanked us. Ashley was very friendly and very customer service focused. Bot Jim Kelley is an outstanding , creditable business man. Attentive and thanked us. Ashley was very friendly and very customer service focused. Both of them took time to listen and assist us More
Always Kelley Trust, professionalism, options, experience. There is no need to "shop" when you find a place like Kelley. Wish I could buy new cars every month:) Trust, professionalism, options, experience. There is no need to "shop" when you find a place like Kelley. Wish I could buy new cars every month:) More
Excellent Service We were very pleased to lease a 2016 Acadia from this dealership. The sales associate was knowledgable about the vehicle and offered future help if ne We were very pleased to lease a 2016 Acadia from this dealership. The sales associate was knowledgable about the vehicle and offered future help if needed. The paperwork to complete the process took less than 20 minutes. More