Tom Kelley Buick GMC
Fort Wayne, IN
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New vehicle Our salesman, Dennis Ernest, was excellent as always. He listens to us and then goes to work , very honest and covers the costs very well. Our salesman, Dennis Ernest, was excellent as always. He listens to us and then goes to work , very honest and covers the costs very well. More
Best car buying dealership around NE Indiana! Excellence. Period. Treat you with respect, no pressure, great knowledge of the vehicles, great vehicle selection, Professional sales consultants an Excellence. Period. Treat you with respect, no pressure, great knowledge of the vehicles, great vehicle selection, Professional sales consultants and managers. You won't be disappointed. Many dealerships to shop with, but really only one to buy from. Our sales consultant was Pat Hynes, we would highly recommend him for your next car. More
My new GMC No pressure sales, allowed and encouraged me to drive more than one vehicle To be sure I was enjoying the ride of the vehicle I was interested in. No pressure sales, allowed and encouraged me to drive more than one vehicle To be sure I was enjoying the ride of the vehicle I was interested in. More
Bummer Experiance Bummer I'm not one to leave reviews I called into Kelley automotive asked about a used truck Carfax showed it had Damage and was bought and service Bummer I'm not one to leave reviews I called into Kelley automotive asked about a used truck Carfax showed it had Damage and was bought and serviced at Kelley Gmc so when I call in I get Bill I introduced myself . I could tell right off the bat he was either having a bad day or ? So I ask if he still has the truck he says yes then I ask about the damage reported on Carfax which was provided by Kelley He then Rudely tells me he can only see what I can see and he sells 170 cars a month and can't know every detail about every car . Who wouldn't ask that question buying a 30+k vehicle Bummer I guess only 169 cars this month Bill I guess only good thing that came out of that phone call was me not wasting my time driving to Ft Wayne from Warsaw More
Great Salesman I have used the same salesman twice to purchase new vehicles. I use him because he listens to my questions and/or concerns, , provides me with options I have used the same salesman twice to purchase new vehicles. I use him because he listens to my questions and/or concerns, , provides me with options, and try's to make sure that I am happy with the choices. More
Easy and great customer service!! Honestly I wasn't even thinking I would buy a car that day and my sales person Andrew Anderson was most helpful and listened to my wants and needs. Th Honestly I wasn't even thinking I would buy a car that day and my sales person Andrew Anderson was most helpful and listened to my wants and needs. The whole experience was easy and I never felt pressured, he was top notch in professionalism along with James Yoder and Danny Roller the managers my overall experience was delightful! I would highly recommend Andrew Anderson for any of my family and friends and definitely will be a Tom Kelly customer for life!! More
Great service Went in to look at some trucks and under 3 hrs later I left with one!!! Quick and fair I highly reccomend them to anyone looking for a vehicle Went in to look at some trucks and under 3 hrs later I left with one!!! Quick and fair I highly reccomend them to anyone looking for a vehicle More
Great teamwork! Kevin smith is a great salesman! He worked until I was comfortable with my offer!! I only see him when I ready to trade autos. He is my go to guy! Kevin smith is a great salesman! He worked until I was comfortable with my offer!! I only see him when I ready to trade autos. He is my go to guy! More
Great Service Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! Service was great. Took care of my vehicle when I dropped it off and called when it was finished! Would come back again to get my vehicle serviced! More
New car Always great working with Dennis, he knows his products and how to inform customers of such. I will definitely work with him in the future. Always great working with Dennis, he knows his products and how to inform customers of such. I will definitely work with him in the future. More