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Tom Kelley Buick GMC

Fort Wayne, IN

5.0
454 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 454 reviews

December 17, 2022

The sales person was fantastic. I felt no pressure to buy that day. Answered all questions and was very professional. The staff also worked great with me. Will recommend them to eve More

by Bdey527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul sparkman 3
Dec 20, 2022 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Buick GMC Team!

November 29, 2022

Dennis Waybright helped us find the car we were looking for. The process was smooth and straight forward. Overall it was an easy, lovely experience. Thanks Dennis! More

by SarahMcLellan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
Nov 30, 2022 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Buick GMC Team!

October 29, 2022

Came in to dealership to look at a car that I was interested in with out an appointment, salesman stopped and helped me out right away. Ended up purchasing the Charger. Got me out and drove home with More

by Allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Waybright, Jacob Ferguson
Nov 01, 2022 -

Tom Kelley Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tom Kelley Buick GMC Team!

October 11, 2022

Dennis Waybright and Trent Waybright went above and behind to help me find the perfect van for my family! Great service and excellent care 😊 More

by smorningstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
Oct 13, 2022 -

Tom Kelley Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Tom Kelley Buick GMC Team!

September 22, 2022

Definitely recommend anyone go see Ernie at Kelly GMC! He did a great job for us, was available and answered all our questions. Easy experience! More

by gfetters2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Sep 23, 2022 -

Tom Kelley Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

September 15, 2022

Ernie Crowder & Brian McKinley provided us with great service. They listened patiently, explained & worked with us to make the car we chose a possibility. Their personal yet professional "can do" attitud More

by SteadyRunner
Recommend Dealer
Yes
Employees Worked With
Justin Hardman, Ernie Crowder, Brian McKinley
Sep 16, 2022 -

Tom Kelley Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Tom Kelley Buick GMC Team!

September 15, 2022

Everyone from Kelley’s were friendly, helpful, and thoroughly professional. The delivery of my new truck from their dealership was finished quickly and smoothly due to their expertise, Very appreciati More

by lynnhindbaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Waybright, Denny Waybright, Brian McKinley, Cody Vervynckt, Mike Fortmeyer
Sep 16, 2022 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

August 08, 2022

Denny Waybright treated us fairly and made the buying process very easy. Rick Dones, Mike Hamilton, Dave Echenoz and all the staff at Tom Kelley Buick GMC were excellent and looking forward to that great More

by gskline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Waybright
Aug 10, 2022 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

August 04, 2022

Iwa // Highly recommend working with Kevin Smith @ Kelley Buick if you are shopping for a vehicle // More

by m12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Aug 05, 2022 -

Tom Kelley Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tom Kelley Buick GMC Team!

August 01, 2022

Have always had a good experience with Tom Kelley Buick. Kevin, Stephanie & Brian were all very helpful with ordering our new car. Helped with all issues & now have an awesome Buick Enclave. Kevin has alway More

by J&S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Stephanie, Brian
Aug 04, 2022 -

Tom Kelley Buick GMC responded

It was a pleasure to read about your third car-buying experience at Tom Kelley Buick GMC. Congratulations on your new Buick Enclave! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Kevin, Stephanie, and Brian provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Tom Kelley Buick GMC Team!

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