Tom Kelley Buick GMC
Fort Wayne, IN
Filter Reviews by Keyword
By Type
Showing 454 reviews
Excellent Kevin Smith was helpful, answered all my questions and provided answers to questions I hadn't thought to ask. I was appreciative of the great service Kevin Smith was helpful, answered all my questions and provided answers to questions I hadn't thought to ask. I was appreciative of the great service all staff provided and will definitely be visiting for future needs and/ or service. More
Another Excellent Experience We just bought our fifth car from Kelley and all through Kevin Smith. As always, we had a great experience and are very happy with our new vehicle. Wo We just bought our fifth car from Kelley and all through Kevin Smith. As always, we had a great experience and are very happy with our new vehicle. Would not hesitate recommending Kelley or Kevin to anyone. We also had the pleasure of working with Raul Torres on this purchase. All were so helpful. Great experience overall. More
Bought new GMC Terrian Dennis Ernst was are sales person. Dennis did a outstanding job getting the car ready and explaining everything about the car to my wife. Thanks Denni Dennis Ernst was are sales person. Dennis did a outstanding job getting the car ready and explaining everything about the car to my wife. Thanks Dennis More
Everyone did a great job. My sales person was Ashley. She did a great job and answered all of my questions. I never felt rushed at all. She also helped me find the best deal fo My sales person was Ashley. She did a great job and answered all of my questions. I never felt rushed at all. She also helped me find the best deal for the vehicle I was looking for. By the time our business was done, it was almost like we were old friends. The rest of the staff that I did business with was also great. They searched high and low to find all the discounts and rebates I could possibly get. I had to come back the next day because I had a question. Ashley was not there, so another person from the sales staff took time with me. He treated me as if I he was my original sales person. I wish I could remember his name. Overall, the entire staff did their best to make this purchase as easy as possible. Just to note, this is my 2nd new truck I have purchased from this dealer. More
New car ourchase Good experience. Very helpful personnel. It made an expensive purchase pretty painless. I would recommend Dennis ernst as well as the other personnel Good experience. Very helpful personnel. It made an expensive purchase pretty painless. I would recommend Dennis ernst as well as the other personnel to my family and friends. More
Good answered all questions quickly and kept looking until h Denny kept looking until he found a truck that fit my needs and wants. He answered all my questions Evan way after hours. Nice job!! Denny kept looking until he found a truck that fit my needs and wants. He answered all my questions Evan way after hours. Nice job!! More
Great Service Contacted a sales representative about a vehicle I found on their website. The vehicle was still on the lot so we made arrangements to see it. Sales r Contacted a sales representative about a vehicle I found on their website. The vehicle was still on the lot so we made arrangements to see it. Sales rep very helpful and friendly. Would definitely purchase another vehicle from Kelleys! More
Another good experience! Have bought 4 vehicles (1 new, 3 used)from the Kelly Dealerships and have been very satisfied with my experiences. They don't pressure you like most d Have bought 4 vehicles (1 new, 3 used)from the Kelly Dealerships and have been very satisfied with my experiences. They don't pressure you like most dealerships and nearly everyone I have every dealt with has been top notch (including Joe).The only critique I would make is to make sure to have enough people in the finance department during the busy hours so customers don't have to wait nearly 2 hours to finalize the vehicle purchase. More
Great experience The whole process was pretty easy. Sales and finance people were well versed and made it pretty easy. I am satisfied with how everything went. The whole process was pretty easy. Sales and finance people were well versed and made it pretty easy. I am satisfied with how everything went. More
Great Service! Wonderful experience, easy to work with. Very nice dealership. This was my second time purchasing a new GMC at this dealership. I wouldn't go anywhere Wonderful experience, easy to work with. Very nice dealership. This was my second time purchasing a new GMC at this dealership. I wouldn't go anywhere else. More