Tom Kelley Buick GMC
Fort Wayne, IN
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Awesome Went in looking for a specific vehicle and Pat Hynes was able to find our new car quickly. he was very helpful in explaining everything and got us a Went in looking for a specific vehicle and Pat Hynes was able to find our new car quickly. he was very helpful in explaining everything and got us a great deal and after a few hours we were out of there with a new to us car! More
Sales Person Ashley is AMAZING!! While I have worked with Kelley Auto Group while looking for other vehicles before, I have never seen the level of service that Ashley offered me at t While I have worked with Kelley Auto Group while looking for other vehicles before, I have never seen the level of service that Ashley offered me at the Buick GMC store. I was interested in looking into a lease and before I ever set foot in the store I was connected through another satisfied customer with Ashley. She kept me informed, gave me the inside scoop, and I never felt pressured like I was just talking to a salesperson, rather, to a friend. While there are great sales people that work with the Kelley Auto Group, as well as a fantastic management team, and lovely service department, Ashley is number one in my book. Thanks for a wonderful car buying experience. More
Good experience Our salesman Matt McGill was very helpful in finding us just the right car.Also we have always had a great experience with Paul and your service dept Our salesman Matt McGill was very helpful in finding us just the right car.Also we have always had a great experience with Paul and your service dept. This is the 3rd. car we purchased from your dealership. More
Good service and always friendly I must say that working with Matt McGill was one of the main reason that I chose this dealership to purchase my new Vehicle. Matt was a pleasure t I must say that working with Matt McGill was one of the main reason that I chose this dealership to purchase my new Vehicle. Matt was a pleasure to talk with and was very helpful with all my questions, Matt worked with me on what I wanted and with any concerns that I had. He always was upbeat and honest, A smart and nice young man, he is definitely a asset to anyone's sales force. We also must thank Bruce for helping us select what we needed and helping us complete our deal with a good value and going through everything for us.Thanks for the help Bruce. A thank you to Tom Kelley for coming over and talking my my wife and I and for having these two as his employees. This dealership is one that has earned the Standard of the GMC Brand and deserves to be rated as a top dealership for them. More
Easy Car Buying Experience! My husband and I were interested in looking at 1 particular car! Bill and Nick were so friendly and easy to work with! We will definitely but from t My husband and I were interested in looking at 1 particular car! Bill and Nick were so friendly and easy to work with! We will definitely but from them again and reccomend them in the future :) More
New car purchase I want to thank Dennis Waybright and the management at Kelley Buick for their helpfulness in finding the Buick LaCrosse that I was searching for. Den I want to thank Dennis Waybright and the management at Kelley Buick for their helpfulness in finding the Buick LaCrosse that I was searching for. Dennis was patient with me in understanding what I was wanted in the new car and creating a deal, along with the management team, that I felt comfortable with. After the purchase, Dennis went over all of the features in the car to be sure I understood how everything worked, as well as helping set up the On Star and WiFi features. The friendliness and help from Kelly Buick and Dennis Waybright allows me to recommend them to my friends and for me to deal with the dealership again in the future. More
AWESOME Austin was awesome buy your car through him he is great with detail. Really professional even brought me my car to work to test drive during my break Austin was awesome buy your car through him he is great with detail. Really professional even brought me my car to work to test drive during my break since I’m so busy. More
Great car buying experience! From my initial emailing back and forth with Dennis, to our taking delivery of our vehicle, Dennis Ernest was stellar! We didn't have any intention o From my initial emailing back and forth with Dennis, to our taking delivery of our vehicle, Dennis Ernest was stellar! We didn't have any intention of actually purchasing a vehicle the day we went into the showroom; however, everything was made so simple from the very beginning - from our test driving a couple of vehicles so we make a comparison, to making certain our first choice would fit into our garage, the trade-in, pricing, and financing. Dennis was attentive to what we wanted, heard our concerns, addressed them, and won us over - all in a couple of hours! We will highly recommend Dennis to all of our family and friends who are in the market for a vehicle change. More
Another great experience! Tom Kelley Buick is the best! I just bought a used car there and was treated like royalty. Even Tom Kelley introduced himself personally. My sa Tom Kelley Buick is the best! I just bought a used car there and was treated like royalty. Even Tom Kelley introduced himself personally. My salesperson, Matt McGill was OUTSTANDING! Very pleasant, knowledgable and patient with all of my questions and when I left some things in my old car, he drove after me until I stopped at a light!! That was really beyond my expectations. In addition, there was an issue with the final deal and Tom Kelly listened to my concern and agreed to change it. I recommend Tom Kelly Buick to all of my friends. I know their professionalism and great service will continue with this car, too! More
Purchase new vehicle Slade was a really good sales person. He was not pushy & heard what I was saying. I was sure I was not going to purchase anything that day. Slade was a really good sales person. He was not pushy & heard what I was saying. I was sure I was not going to purchase anything that day. More