Tom Kelley Buick GMC
Fort Wayne, IN
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Experience could have been better Took car for a test ride. Salesman told me where to drive to for test drive. Kind of like I had no other choice. Was NEVER offered a beverage by ANYBO Took car for a test ride. Salesman told me where to drive to for test drive. Kind of like I had no other choice. Was NEVER offered a beverage by ANYBODY. Not even sales managers. I was thanked for my business a couple times but never felt at home. HAD to pay $399 for paint protection, not what I wanted to do but HAD no choice. May never buy another used car there again. So why should I recommend someone to buy a car there if MY experience was not the best? More
Dennis Ernest Dennis was very helpful and accommodating with ending my lease early and facilitating a new lease agreement. I would HIGHLY recommend his services and Dennis was very helpful and accommodating with ending my lease early and facilitating a new lease agreement. I would HIGHLY recommend his services and knowledge! More
Awesome Everyone was outstanding. My sales person Bill was the best. Great deal great service I’ll be back. Even the paperwork was done beautifully by John. A Everyone was outstanding. My sales person Bill was the best. Great deal great service I’ll be back. Even the paperwork was done beautifully by John. All in all just a great experience. More
Great I bought a car from Doug at the Buick GMC store at Kelley automotive it was a great experience was treated fairly was dealt in finance Jeff was my fin I bought a car from Doug at the Buick GMC store at Kelley automotive it was a great experience was treated fairly was dealt in finance Jeff was my finance manager he did a great job would recommend this dealership to everybody More
2019 Buick Encore The staff was knowledgable and friendly. They made the entire process as smooth as possible for us. Lots of selection and multiple payment options. The staff was knowledgable and friendly. They made the entire process as smooth as possible for us. Lots of selection and multiple payment options. Totally professional. More
Used car Ernie was an excellent salesman. He sold me a used 2017 Ford Fusion. I was impressed when he came back with a higher price for my trade in than the Ernie was an excellent salesman. He sold me a used 2017 Ford Fusion. I was impressed when he came back with a higher price for my trade in than the dealership I had visited before. Excellent service. More
Two thumbs up!! Great place to buy a car. Its been 13 years since I bought a car. I drove 2 hours from Michigan to look a a specific car that they just got in. Whe Great place to buy a car. Its been 13 years since I bought a car. I drove 2 hours from Michigan to look a a specific car that they just got in. When I got to the dealership I worked with Ken. He was very patient with all the questions I had and took the time to make sure I understood everything. He was an awesomee salesman and made the whole experience in buying a used car easy. I also would like to say how helpful and wonderful Mike in financing was. He is the kind of person you feel like you have known your whole life. Again thank you for making my experience buying a car fun and easy!! I will Highly recommend your dealership to my friends and family! More
Always Great We always go to Dennis when we look to buy/trade a car. He’s so kind and so helpful. He’s never been pushy and always makes sure that you are happy. S We always go to Dennis when we look to buy/trade a car. He’s so kind and so helpful. He’s never been pushy and always makes sure that you are happy. Sometimes it’s the little things like asking about your business or holding an umbrella for you in the rain. Regardless, he’s great. We will continue to go to Dennis and Kelley. More
So happy with my new used car Dennis was so helpfu. It was super easy. Seen the car I wanted online. Contacted Dennis to look at it and test drive. Got paperwork done fast and I wa Dennis was so helpfu. It was super easy. Seen the car I wanted online. Contacted Dennis to look at it and test drive. Got paperwork done fast and I was on my way. More
Love my vehicle I would recommend this Dealership to everyone! Great place to buy a vehicle and great sales staff! Everything was great and I won't buy any other plac I would recommend this Dealership to everyone! Great place to buy a vehicle and great sales staff! Everything was great and I won't buy any other place in the future other then here. More