Tom Kelley Buick GMC
Fort Wayne, IN
Filter Reviews by Keyword
By Type
Showing 460 reviews
Great Experience!! After traveling to 3 different states to find the right vehicle, we found it at Kelley Auto Group (GMC). Not only was the vehicle in pristine shape, After traveling to 3 different states to find the right vehicle, we found it at Kelley Auto Group (GMC). Not only was the vehicle in pristine shape, extremely clean and ready for us to drive when we arrived, but the sales crew was amazing (Matt Hess/Brian Lytle). Matt made and sent us a video of the car before we left home (3 hours away). He was phenomenal and very accommodating. Matt and Brian listened to our concerns and we agreed to ‘seal the deal !!!!! My wife and I would absolutely drive back and purchase again and again from this amazing Dealership!!!! Thank you!!! RIck and Courtney Nelson More
Recommendation We just purchased a 2017 Buick Enclave through Denny Waybright at the Auto Mall. We were very pleased with the attention and information provided by h We just purchased a 2017 Buick Enclave through Denny Waybright at the Auto Mall. We were very pleased with the attention and information provided by him. Denny was very through explaining all the features that came with our Enclave. I'd recommend purchasing your next vehicle from Kelley Buick GMC and ask for Denny Waybright. Tell him we recommended him. Judy Caldwell More
New Used Truck Quick, Polite, Trustworthy and Free Car Washing. Thanks for the easy trade in and good price. This was our third vehicle purchase and would recommen Quick, Polite, Trustworthy and Free Car Washing. Thanks for the easy trade in and good price. This was our third vehicle purchase and would recommend them. More
Happy Customer We came in to see our favorite salesman, Matt Hess. We have been dealing with him for awhile now. This was our first experience at Kelley and we are b We came in to see our favorite salesman, Matt Hess. We have been dealing with him for awhile now. This was our first experience at Kelley and we are beyond impressed with everyone here. We will be back! More
car search Pat Hynes was extremely helpful trying to choose a new car. Haven’t made a decision yet, but when I’m ready I’m coming back to see him. Pat Hynes was extremely helpful trying to choose a new car. Haven’t made a decision yet, but when I’m ready I’m coming back to see him. More
New car Great experience. Found a great vehicle with excellent customer service. Will be back for my next purchase. I worked with Matt Hess he was great. Vide Great experience. Found a great vehicle with excellent customer service. Will be back for my next purchase. I worked with Matt Hess he was great. Video was nice touch. More
Great Experience While shopping for my second car, I decided to visit Kelley Buick GMC. I knew that I wanted to purchase from Kelley, but I wasn't sure if I wanted to While shopping for my second car, I decided to visit Kelley Buick GMC. I knew that I wanted to purchase from Kelley, but I wasn't sure if I wanted to buy a new or certified pre-owned car. After I test drove a new car at Kelley Chevrolet Buick in Decatur, I felt extremely pressured by the sales woman and the sales manager to lease a new car (even after I expressed that leasing was not for me because I commute around fifty miles daily). From there, I decided to go look at some Certified Pre-Owned models at Tom Kelley Buick GMC. I went in wanting to look at three specific models. When I arrived, I worked with Bill Uptgraft. After looking at and test driving my new-to-me car, I was sold. We finished the process up on Thursday and I picked up the car Friday afternoon. What I liked about working with Bill was that he listened to my needs as a customer. Instead of trying to convince me to lease a brand new car or buy a more expensive car, he sold me the car I walked in to look at. This was a huge difference compared to my experience at Kelley Chevrolet Buick in Decatur, Once the paperwork was ready, the process with Bruce Paterson was also quick and easy. I test drove my car Tuesday afternoon, signed papers Thursday morning, and picked up on Friday. I will most definitely be buying cars from Kelley in the future, and I will likely return to Buick GMC before I return to Chevrolet Buick. More
Love my new car. I was greeted right away and real liked my salesman Ernie. He was very understanding to my needs as far as budget and what I was looking for in a car. I was greeted right away and real liked my salesman Ernie. He was very understanding to my needs as far as budget and what I was looking for in a car. He kept in contact with me even after I left to set up a tint on the windows. I would refer anyone to him who is looking for a car. More
Bill Uptgraft is a great salesperson! He is always very knowledgeable and attentive! I wouldn’t deal with anyone but Bill! He made the buying experience enjoyabl is a great salesperson! He is always very knowledgeable and attentive! I wouldn’t deal with anyone but Bill! He made the buying experience enjoyable! More
Great dealership! Kelley Superstore has great used cars with professional and knowledgeable personnel. Pat Hynes really worked well for us. He listened to what we wante Kelley Superstore has great used cars with professional and knowledgeable personnel. Pat Hynes really worked well for us. He listened to what we wanted and found us the perfect car! Thanks, Pat and Kelley Superstore! More