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Tom Kelley Buick GMC

Fort Wayne, IN

5.0
454 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 454 reviews

May 11, 2020

Sales staff was very helpful, and professional. Located the exact vehicle I wanted, and got it here the very next day! All in all, a very good buying experience. More

by RED57FtW1
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright, Rick Dones
May 14, 2020 -

Tom Kelley Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Tom Kelley Buick GMC Team!

May 09, 2020

Had a great experience buying a car. The salesman Kevin Smith was great he answered all my questions and showed how things worked on my car. More

by Car sales 1234
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
May 12, 2020 -

Tom Kelley Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

March 31, 2020

Very professional, courteous staff. Due to covid-19 we selected the vehicle on-line from used inventory over the weekend. Negotiations continued over the weekend via phone and we picked up the vehicle on More

by Michael.williams
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson, Josh, others.
Apr 06, 2020 -

Tom Kelley Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, The Tom Kelley Buick GMC Team!

March 06, 2020

Kelley is the Best They are a top notch dealership to work with they make you feel very valued as a customer their knowledge is very helpful they answer all of questions More

by bkeschbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Mar 10, 2020 -

Tom Kelley Buick GMC responded

We cannot thank you enough for your wonderful review of Tom Kelley Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Tom Kelley Buick GMC Team!

February 28, 2020

James Spuller did a great job helping my wife purchase her new Yukon. The Tom Kelley dealership made the process very smooth and timely. Thank you everyone at Tom Kelley that help More

by Dave.lortie
Recommend Dealer
Yes
Employees Worked With
James, Harry
Mar 03, 2020 -

Tom Kelley Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Tom Kelley Buick GMC Team!

February 27, 2020

James was very knowledgeable about the vehicle I was interested in. He made the purchase experience seamless and made me feel like a valued customer. I would recommend him to anyone looking for a vehicl More

by MsG
Recommend Dealer
Yes
Employees Worked With
James Spuller
Mar 02, 2020 -

Tom Kelley Buick GMC responded

Hi and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Tom Kelley Buick GMC Team!

February 25, 2020

Went the extra mile to help We were driving 4 hours to make a trade deal and needed to know what we were getting. James Spuller made excellent videos of two vehicles were consid More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Spuller, Hari
February 20, 2020

Kelley's has a great selection of cars and the staff was really good. My sales guys is great he is helping me make the best decision for my family More

by Anne
Recommend Dealer
Yes
Employees Worked With
Patrick Hynes was wonderful and very helpful and. Not pushy. Cant wait to get my car
February 15, 2020

Always a pleasure working with Kelly Au͏t͏o. Dennis Ernest has been our salesman for years and we value and appreciate him. Thank you Dennis. Excellent dealership More

by Bish_adam
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
February 10, 2020

Denny listened to what we were looking for and gave us many options to choose from. He took the time to make sure we understood everything about the vehicle before we took it home. He helped us find the p More

by HPherigo
Recommend Dealer
Yes
Employees Worked With
Denny
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