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Tom Kelley Buick GMC

Fort Wayne, IN

5.0
454 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 454 reviews

November 25, 2020

Our salesperson, Connor, provided exceptional customer service!! We love our car & loved our experience at the dealership. Truly top notch. I would even go as far as saying it was a fun experience! We wil More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Gastineau
Dec 01, 2020 -

Tom Kelley Buick GMC responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Connor and the rest of the Tom Kelley Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Tom Kelley Buick GMC Team!

November 10, 2020

My wife and I have dealt with Dennis Waybright at Kelley Buick GMC for over 14 years. Denny has given us full attention to our wants and needs. When we drive away we deal we have received the best deal poss More

by David Capp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
Nov 12, 2020 -

Tom Kelley Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Tom Kelley Buick GMC Team!

November 09, 2020

My wife and I have dealt with Denny Waybright at Kelley Auto for over 15 years and he goes out of his way to make sure we get what we want and need and that we are very satisfied in the end. We always refe More

by judithcapp45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Waybright and Rick Dones Sales Manager
Nov 12, 2020 -

Tom Kelley Buick GMC responded

We cannot thank you enough for your wonderful review of Tom Kelley Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Tom Kelley Buick GMC Team!

November 05, 2020

Our sales person was very attentive to our needs in selecting a new vehicle. He answered our questions and made us feel comfortable with the operation and technology of the vehicle. Excellent service! More

by Jacquie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Spuller
Nov 10, 2020 -

Tom Kelley Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tom Kelley Buick GMC Team!

October 08, 2020

Great service and help today! No pressure from Pat ! He was so helpful and courteous! I appreciate everything he did! Couldn’t ask for a better sales person! More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick hynes
Oct 09, 2020 -

Tom Kelley Buick GMC responded

It is very kind of you to write us such a nice review, Anne. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Tom Kelley Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Tom Kelley Buick GMC Team!

October 08, 2020

Thanks to Pat for helpig us thru the car process! We have our choices down to a great vehicle! This our 4th car form kelleys and from Pat! More

by Evie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick hynes
Oct 09, 2020 -

Tom Kelley Buick GMC responded

It was a pleasure to read about your fourth car-buying experience at Tom Kelley Buick GMC. Congratulations on your vehicle! It's delightful to know Pat provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Tom Kelley Buick GMC Team!

September 29, 2020

James did an excellent job! I highly recommend Tom Kelley Buick GMC, the Acadia that I purchased is the perfect vehicle and I love the free car washes More

by Mccaykat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Oct 02, 2020 -

Tom Kelley Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears James really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Tom Kelley Buick GMC Team!

August 27, 2020

I went into the Kelly dealership on a Thursday afternoon looking for affordable car for my teenage son. We were greeted by Denny Waybright who understood what we were looking for. He drove us in a golf cart More

by J. Fields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
Sep 01, 2020 -

Tom Kelley Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Tom Kelley Buick GMC Team!

August 06, 2020

Had a great experience at Kelley’s. I felt very taken care of the whole time and am very excited about my new SUV. The team was very helpful and helped us get into the vehicle that we wanted in the price More

by Twillcutts
Recommend Dealer
Yes
Employees Worked With
Logan and Stephane
Aug 10, 2020 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

August 02, 2020

We worked with Logan and he was amazing with making sure we found the perfect car for us! He was very friendly and always available to answer our questions. More

by Jbeaman2
Recommend Dealer
Yes
Employees Worked With
Logan Choka
Aug 03, 2020 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Tom Kelley Buick GMC Team!

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