
Tom Kelley Buick GMC
Fort Wayne, IN
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James actually turned my thoughts about Kelley Automotive completely around. I had had a terrible experience about 5 years ago while looking for a vehicle where an employee treated me very rudely, and I swor completely around. I had had a terrible experience about 5 years ago while looking for a vehicle where an employee treated me very rudely, and I swore I would never go back. I previously owned a Buick and my husband found the one we ended up purchasing on the Kelley site, so I very reluctantly went to look at it. James was the first person we met and he was a true gentleman, very knowledgeable and most importantly treated me with the respect everyone deserves. I appreciated his patience and kindness as we traveled the negotiation process. He was honest and very polite as he communicated with us. I highly recommend James and will be sure to tell others about my experience with him. I hope he is still working with Kelley when I need my next vehicle. I will return and ask for him. More
I was buying a car from out of state and Kelley was incredibly helpful. They were responsive, informative, answered all of my questions (and I had many), and were able to work with me to get me into th incredibly helpful. They were responsive, informative, answered all of my questions (and I had many), and were able to work with me to get me into the ideal car for me at a reasonable price! More
I really enjoyed working with Tom Kelley Buick and GMC when I purchased a slightly used 2023 Infiniti QX55. I found the car online, I live about two hours from the dealership and I drove up there and was when I purchased a slightly used 2023 Infiniti QX55. I found the car online, I live about two hours from the dealership and I drove up there and was pleasantly surprised it wasn't the usual car-dealer run around with the finance office etc. More
From start to finish, we were very comfortable with Ashley and the ease of getting through the process. Thanks for a great buying experience. Ashley and the ease of getting through the process. Thanks for a great buying experience. More
Great place to shop for a vehicle. Always there to help you in anyway they can. Always there to help you in anyway they can. More
We were shown the car without pressure. Excellent help was given explaining the features and a test drive. Excellent help was given explaining the features and a test drive. More