Tom Kadlec Honda

good service Jason got my car in before my appointment . He kept me updated on the progress of my vehicle. Very friendly and I will bring my vehicle back in the ne Jason got my car in before my appointment . He kept me updated on the progress of my vehicle. Very friendly and I will bring my vehicle back in the near future . More

Respectful and Accomodating Had email and phone communication with Jake Wessel - Product Specialist prior to our arrival at the nicely laid out Kadlec dealership. Jake was able Had email and phone communication with Jake Wessel - Product Specialist prior to our arrival at the nicely laid out Kadlec dealership. Jake was able to make us feel welcomed and comfortable even as he was finishing up with another customer. Jake was knowledgeable about the product and the Kadlec policies. Cory in finance was knowledgeable and accomodating regarding services and warranties. More

Great service. Wife has a CRV, son has a Civic and I bought my Pilot from Neal. I have had great customer service with Brad Dahl. My son goes to college 5 hours from Wife has a CRV, son has a Civic and I bought my Pilot from Neal. I have had great customer service with Brad Dahl. My son goes to college 5 hours from here and we need his Civic to be reliable and safe. Brad points out any maintenance and safety issues that need to be addressed and I trust his advice and experience. I recommend others to see him for service and repairs too. Neal was great to work with when I bought my Pilot. Overall a good experience with everyone here. More

Great Dealership Every time I go to Tom Kadlec for service I feel like a valued Honda owner and customer. The service department is friendly, honest and always helpful Every time I go to Tom Kadlec for service I feel like a valued Honda owner and customer. The service department is friendly, honest and always helpful. I feel they have my best interests in mind. I do all my service on both my CRV and my Ridgeline at Tom Kadlec. More

Kadlec Honda I have been going to Tom Kadlec Honda ever since I moved to Rochester in 2014. We bought my wife’s used Pilot from them and now she has a new 2019 Pil I have been going to Tom Kadlec Honda ever since I moved to Rochester in 2014. We bought my wife’s used Pilot from them and now she has a new 2019 Pilot from them on the trade in. They have been very good to us especially my wife. She is a tough sell. Brad Dahle in their service department: I cannot say enough about him. He is so great to work with. Always friendly, cheerful and very accommodating no matter what the circumstance. They are very lucky to have him. I even bring my Chevrolet to them because I do not trust anyone else. More

Excellent Service I purchased a Honda Ridgeline in May of this year from Tom Kadlec Honda. I've had to bring it in a few times for service and the service support and r I purchased a Honda Ridgeline in May of this year from Tom Kadlec Honda. I've had to bring it in a few times for service and the service support and repair has been excellent! One particular time there was a rattle thar occurred a highway speeds. The problem was identified and repaired quickly. More

NOT Guarentee they are more apt to give you false hopes... after multiple calls from various individuals at the dealership knowing I would BE a hard finance they co they are more apt to give you false hopes... after multiple calls from various individuals at the dealership knowing I would BE a hard finance they convinced me to trust me "we are CONFIDENT we can help you. ..i put in app and waited and waited.. for a yeah no I dont the banks will touch you..OUCH... like I didn't try and tell them that to begin with.. HUGE disappointment in staff, from sales to management to finance...... not recommended at all! More

Excellent Service I bought a brand new Honda CR-V two years ago at Tom Kadlec Honda. Each time I've been to the service department, the staff there have been exceptiona I bought a brand new Honda CR-V two years ago at Tom Kadlec Honda. Each time I've been to the service department, the staff there have been exceptional. Brad Dahl serviced my vehicle last weekend. He explained to me what they would be doing and what the cost would be before I handed over the keys. The wait was comfortable; I had a snack and watched HGTV in their fireplace lounge area. They also do a quick exterior wash before handing back the keys. More

Outstanding service We had our 2017 Honda CRV Touring serviced recently at Tom Kadlec Honda in Rochester. At 24000 miles we are encountering an apparent issue with the oi We had our 2017 Honda CRV Touring serviced recently at Tom Kadlec Honda in Rochester. At 24000 miles we are encountering an apparent issue with the oil becoming diluted with gasoline. Service Advisor Brad Dahl was very helpful and reassuring regarding this issue. the service was completed as we waited and the vehicle was even washed when it was returned to us. Service doesn't get any better than this. 5 stars! More

Kevin Decaluwe Kevin was very professional and made sure I got exactly what I wanted. Didn't hesitate when I told him I wanted a color that was not on the lot. He Kevin was very professional and made sure I got exactly what I wanted. Didn't hesitate when I told him I wanted a color that was not on the lot. He went out and found the color I wanted! I would say the only downfall is that he is a very busy salesman (maybe because he does such a great job...everyone wants to see him). He should get a raise! More