Tom Kadlec Honda
Rochester, MN
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Great servicing The servicing was great ! Very friendly and time management was great. This was my second time servicing in Tom Kadlec Honda. Thanks to my service The servicing was great ! Very friendly and time management was great. This was my second time servicing in Tom Kadlec Honda. Thanks to my service manager Brade Anderson great job. More
Dennis Thompson is the MAN!!! We've had all of our Honda vans serviced at Tom Kadlec Honda for going on 15 years. Dennis Thompson has been the man that's taken care of us for quit We've had all of our Honda vans serviced at Tom Kadlec Honda for going on 15 years. Dennis Thompson has been the man that's taken care of us for quite some time. He is always very friendly, explains what needs done, tells me what they did and his estimate was always right on the money. He goes the extra mile and always takes a few minutes to just talk beyond the van stuff. Whether we have a problem or if it's just normal service appointments he makes it much more pleasant. Way to go Dennis!!!! Randy Pooler More
Service on the road My car suddenly stopped working while visiting Rochester, MN. I was 5 hours from home and was frustrated and very cold with the winter weather. Michae My car suddenly stopped working while visiting Rochester, MN. I was 5 hours from home and was frustrated and very cold with the winter weather. Michael Dahl was able to work with the service tech and identify the problem and get it fixed so that I could get home. I was so thrilled with their customer service for someone who wasn’t normally their customer and just needed immediate help while on the road! More
Sales person This is the second car we have leased from Neal Moen at this dealership, he is very helpful and was interested in our needs. Always friendly and fun This is the second car we have leased from Neal Moen at this dealership, he is very helpful and was interested in our needs. Always friendly and fun to work with. More
Excellent Customer Service Dennis Thompson provided great service to me. My car was taken in right away and the issue was dealt with. He also pointed out what needed to be don Dennis Thompson provided great service to me. My car was taken in right away and the issue was dealt with. He also pointed out what needed to be done at my next service. Also, my car was washed and this was much appreciated. More
Excellent Customer Service Tom Betzen provided outstanding customer service in purchasing a 2009 Honda CRV. This is the third car we have purchased from Tom Kadlec Honda, the s Tom Betzen provided outstanding customer service in purchasing a 2009 Honda CRV. This is the third car we have purchased from Tom Kadlec Honda, the second from Tom Betzen. Tom sent me photos of the vehicle, explained it had been very well maintained and was in excellent condition before I even came to the dealership to look at the CR-V. Thank you Tom for your superb service. Kris and Jim More
Fast, convenient, and friendly My experience at the Honda Service Center was all one could hope for. Brad Dahl got my leased 2017 Honda Accord in immediately. He explained everyth My experience at the Honda Service Center was all one could hope for. Brad Dahl got my leased 2017 Honda Accord in immediately. He explained everything that would be done to my vehicle, the time-frame of said service, and my leisure options available on-sight while I wait. Brad D. was extremely personable and informative. The service was accomplished in a timely manner while I watched TV, read the newspaper, and sipped coffee. Brad contacted me in the lounge when the car was ready for me. The price was very reasonable, in my opinion, and after ringing me up with a smile and an extra inquiry of my overall satisfaction with my Honda experience, Brad D. got me on my way. No complaints. Very Satisfied. A job well done! More
Excellent service I am always pleased with the quality of service I receive from Dennis and everyone at Honda. I like that there are no surprises when it comes to the I am always pleased with the quality of service I receive from Dennis and everyone at Honda. I like that there are no surprises when it comes to the costs associated with the services. everything is discussed up front. More
True EXCELLENCE in all categories over many years! Many years of TRUE EXCELLENCE servicing my Hondas. Quality of technical work, promptness of scheduling and completing work, courtesy and friendliness Many years of TRUE EXCELLENCE servicing my Hondas. Quality of technical work, promptness of scheduling and completing work, courtesy and friendliness of all staff I have interacted with, and very importantly I have great trust and confidence in my dealings with the service department! More
Excellent service Dennis Thompson supplied great and timely service to me. He explained everything at the beginning and thoroughly reviewed what was done and why along Dennis Thompson supplied great and timely service to me. He explained everything at the beginning and thoroughly reviewed what was done and why along with when and what should be done at the next servicing More