Tom Kadlec Honda

Body shop We have owned a Honda for 15 yeats now and have never been disappointed with Tom Kadlec Honda . Their sales , service and now "New Body Shop " are exc We have owned a Honda for 15 yeats now and have never been disappointed with Tom Kadlec Honda . Their sales , service and now "New Body Shop " are excellent . Clean , courteous with attention to detail . There is no reason for me to go anywhere else . More

THE. WORST. SERVICE. DEPARTMENT among all Rochester dealers. A Service Department consists of completely incompetent, unskilled and unprofessional members. Add lack of accountability to that and you have Tom Kad A Service Department consists of completely incompetent, unskilled and unprofessional members. Add lack of accountability to that and you have Tom Kadlec Honda of Rochester. They seem to have a lot of turnovers among service personnel which continually add untrained service employees. A simple Battery replacement job for my vehicle has turned out to be a nightmare at this dealership - something any local auto parts store could do in less than 10 minutes. The sales team is fine but the only thing the service department seems to be good at is an Oil Change, anything beyond that will likely be crap-shoot depending on who you deal with. You can buy your Honda vehicles here with a prayer that you'll never need to service it by them (warranty or otherwise). I am stuck with an Extended Warranty without a dealership. We will never buy another Honda again until we have access to another dealership within a reasonable distance. What a nightmare. More

We were looking for a car and found what we needed. Santiago was very helpful and great guy to work with.Thank You The Elsbernds Santiago was very helpful and great guy to work with.Thank You The Elsbernds More

Tight Schedule I recently stopped in to get my oil changed and tires rotated. Upon arrival I was informed that my rear wheels were out of alignment as they automati I recently stopped in to get my oil changed and tires rotated. Upon arrival I was informed that my rear wheels were out of alignment as they automatically check the alignment as you drive into their service area. I was asked by my Service Consultant, Blake Reiter if I wanted them to fix that also and I told them yes and I would wait at the dealership while they did the work but I was on a tight schedule and told Blake this. I asked how long it would take to do the work and he told me 1 1/2 hours and this was going to cut it short to accommodate my schedule. An hour later Blake came out to get me and said everything was done and I was ready to go. The service team went above and beyond to get my things done and even 30 minutes faster than what I was told. Great team and very friendly people to work with. More

I had great service when bringing in my Pilot that had an engine light come on the display. Mike Dahl was very helpful & mechanics searched til they found he problem & fixed it! I had bad gas- 47% alcohol so engine light come on the display. Mike Dahl was very helpful & mechanics searched til they found he problem & fixed it! I had bad gas- 47% alcohol so they had to drain it & fix one cracked part & it has been fine since! Mike explained things & I was glad I brought it in to you for service! Thanks! More

Over many years we have had very pleasant experiences with Tom Kadlec Honda. Friendly, fast and efficient and answering all questions and concerns. A comfortable warm place to wait too! with Tom Kadlec Honda. Friendly, fast and efficient and answering all questions and concerns. A comfortable warm place to wait too! More

I have been a Honda owner and customer at Tom Kadlec for the past 10 years, and have consistently been pleased with the high level of service they provide. I am always greeted with a smile, and receive qu the past 10 years, and have consistently been pleased with the high level of service they provide. I am always greeted with a smile, and receive quality service in a timely manner. Thank you! More

Customer service outstanding I have owned multiple Honda vehicles in the past and have been very happy with them. I have purchased the past 3 in La Crosse since that is where I l I have owned multiple Honda vehicles in the past and have been very happy with them. I have purchased the past 3 in La Crosse since that is where I live. This year I decided to extend my search to Rochester. I was amazed with there service. Kaleb Hamlin welcomed us with a warm smile and was very engaging throughout the process. "Z", the manager, even took time to come out and greet us. She was very personable and willing to make our trip to Rochester worthwhile. Last I met with Max Weisheipl for the paper work. Again, very friendly. Thanks to all of you for making this purchase a very positive one. More

Honda CRV I was looking for an 2016, 2017 Honda CRV. I ended up not getting one, because i live in Owatonna, and we have no Honda dealer, and it was hard comin I was looking for an 2016, 2017 Honda CRV. I ended up not getting one, because i live in Owatonna, and we have no Honda dealer, and it was hard coming to Rochester once a week to check the inventory. But i was working with Kevin DeCaluwe and he was remarkable. He would text me back and forth telling me what came in. Was also looking for a Ford Escape. We told me about the ones you have. I actually did find one in Blooming Prairie with real low miles. He was happy for me and he did not quit e mailing me because of it, he was so awesome. He is the best. Honda CRV was my first choice and i told Kevin, i would save my money, and someday buy a new CRV, and he will be the first person i come looking for. Thanks fot everything, Barb Watson More