Tom Kadlec Honda
Rochester, MN
Filter Reviews by Keyword
By Type
Showing 300 reviews
Mike was very kind and professional. He had my best interest in mind while assisting with the purchase of my Honda Oddysey. I have bought 2 vans from Mike and would recommend him. I especially appreci interest in mind while assisting with the purchase of my Honda Oddysey. I have bought 2 vans from Mike and would recommend him. I especially appreciate Mike's patience and "no pressure" attitude. Thanks Mike! More
I purchased a used 2006 Kia Sorento from this dealership in November 2012. My initial experience was wonderful, Mike Danielson is a great salesman, remember, he is a salesman. We got the vehicle home and in November 2012. My initial experience was wonderful, Mike Danielson is a great salesman, remember, he is a salesman. We got the vehicle home and it was having some issues with bogging down when we accelerated or went up hills. I took it to my mechanic, he took off the engine cover and noticed there had been a used engine installed. I know I should have gotten the vehicle checked by a mechanic before purchase, which I did not, but I also feel this should be disclosed to me. Mike and Tom Kadlec's mechanic said QUOTE: "nothing is wrong with this vehicle" I replaced the O2 sensor and a Cam Shaft Sensor with in 6 months of owning it AND it still has a cam/crank coorelation error. Therefore my mechanic is suggesting replacing the whole timing system to ensure there is no further issue with this. Plus the timing belt tends to go on these motors at 80,xxx. My mechanic also found the check engine light has either been disengaged or the bulb in the dash is burnt out. Can't tell without ripping apart the dash, so for now, I live with out it, getting free checks at the auto parts store once every few months. When I contacted Tom Kadlec/Mike Danielson about this issue, he was great about having the vehicle checked for no charge, by their mechanics but didn't tell me anything I didn't already know. Wasted my time/day. They did not assist me with the fees to fix the vehicle which I thought they should have at least helped with something since they sold me this vehicle under false assumptions. Because of the sensors being bad, the check engine light would have been on, (if working properly) and I would not have purchased the vehicle. Mike has told me they ensure that the vehicle is "safe" to drive before selling, but I don't feel this vehicle is safe with a check engine light disabled. What if other safety features fail, and we miss it, because the check engine light isn't working? He is a very nice man to work with until you realize "that's right, he is just a salesman", he did his job, got the sale. There is a reason he is nominated "Salesman of the Month" over and over. I will never puchase a vehicle from there again. They are junk. I don't recommend working with Mike either. He is just a typical salesman, and very good at it. He will tell you anything to get the sale. More
I have never had such a smooth transaction with a dealer as I did walking into Tom Kadlec Honda. Neal greeted me as soon as I walked in and took care of me from start to finish with my new Honda. He was up as I did walking into Tom Kadlec Honda. Neal greeted me as soon as I walked in and took care of me from start to finish with my new Honda. He was up front and honest, and didn't waste any time like some other dealers in the area. He was very knowledgeable and the other staff were more than helpful also. Thanks for a great experience. Like they say, Neal's got the Deals! More
Neal Moen was wonderful to work with! He is honest and gives a good deal. I would recommend him to anyone. Neal gave me a fair price on my trade and worked with me on the price of the new car. gives a good deal. I would recommend him to anyone. Neal gave me a fair price on my trade and worked with me on the price of the new car. More
An awesome car buying experience. Andy Gostomczik was amazing! I live in Minneapolis about 70 miles away from the dealership. I did not even set foot in the dealership. I had my car delivered to my ho amazing! I live in Minneapolis about 70 miles away from the dealership. I did not even set foot in the dealership. I had my car delivered to my home and everything went so smooth. The best car buying experience I ever had. I had already test driven the car but Andy was very friendly and offered all the help to make sure CRV was the right vehicle for me. He made sure all the paperwork was in order when the car was delivered to me. Mike (did not catch his last name) delivered the car to me and was really friendly and helpful. He paired my iphone with the car and took his time to explain everything, even though I was running 30 min late to take the delivery of the car. I 100% recommend Tom Kadlec Honda and Andy Gostomczik. More
It was very pleasant experience when I bought my Honda CRV for Tom Kadlec. Andy was really great. We fixed the before see the car . So it was very easy and quick to finish the deal. I was somewhat not sat CRV for Tom Kadlec. Andy was really great. We fixed the before see the car . So it was very easy and quick to finish the deal. I was somewhat not satisfied with the first car. Without any hesitation Andy brought another car, exactly the same one. I was quiet happy with that one after the test drive. Next day I went to pick the car, it was ready and also the paperwork. It took less thr 15 min to finish everything. Even my number plates were also ready. It was really great experience and very pleasant to work with Andy Gostomczik. Next time you ask for him when you plan to buy new car. More
Just purchased another Honda Accord (love them Accords) from Tom Kadlec Honda. This is our 3rd Accord from Tom Kadlec and they have been very good to us. They did not have the color we wanted on the lot from Tom Kadlec Honda. This is our 3rd Accord from Tom Kadlec and they have been very good to us. They did not have the color we wanted on the lot and so they went above and beyond to get us the color that we wanted. Very happy with the new 2013 Accord so far and I am sure we will be for sometime to come. Thanks so much Neal, and Neals got the Deals!!! More
I have been leasing/buying new and used vehicles from Tom Kadlec since 2005. The customer service that my family and I experience there is always top notch, whether you are there for a purchase, bringing yo Kadlec since 2005. The customer service that my family and I experience there is always top notch, whether you are there for a purchase, bringing your car in for service or dealing with the finance department. My last purchase of a used vehicle for my daughter was with Neal (who has the deals) Moen :). Neal goes above and beyond your typical salesman duties. He made sure the car had a huge red bow on it when she arrived as this was her first car. He not only delivered her license plates when they arrived, he went to her place of employment and put them on for her. He is extremely thorough on making sure you know how to operate and use all the features your vehicle has to offer. He will stay late or come in on his day off to accommodate you. I am still receiving thank you email almost two years after I leased my last vehicle. I have had many Honda vehicles, and I do love them, however, this type of service keeps me coming back for more. In fact, I hope Honda keeps making vehicles I love to drive, because I know I will not receive this treatment elsewhere. Go see Neal Moen the next time you are in the market for a new/used Honda. More
This was my first Honda from "Tom Kadlec Honda" and my best new car purchasing experience so far. Neal Moen ( "Neal's got the Deals" ) couldn't have been more helpful or easy to work with, and h and my best new car purchasing experience so far. Neal Moen ( "Neal's got the Deals" ) couldn't have been more helpful or easy to work with, and he made a real effort to show me all the options that suited my wants, needs and budget. This was a low stress, low pressure experience that was all about fitting me as the customer to the best vehicle and price, and helping me to choose the vehicle. Neal's approach was to let me do the buying while he acted as the facilitator. I really appreciate this. It may take a bit longer but I'm a much happier customer! == Neal got me my brand new Honda Civic Deal !!! == More
Our family purchased 2 new Honda vehicles within 2 weeks, 1 for our business and 1 for personal use, and our experience working with Jay and the Kadlec team was very pleasant. We have purchased our last 5 ve 1 for our business and 1 for personal use, and our experience working with Jay and the Kadlec team was very pleasant. We have purchased our last 5 vehicles from Tom Kadlec and plan on going back when we need to replace another one. More