Tom Kadlec Honda
Rochester, MN
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New Tires Our 2012 Honda Odyssey has 66,000 miles on it and was in need of new tires. I priced them at several other places before calling Honda Service Dept. Our 2012 Honda Odyssey has 66,000 miles on it and was in need of new tires. I priced them at several other places before calling Honda Service Dept. Brad Anderson quoted me a lower price than the others. When I had them installed, Brad was knowledgable, competent and efficent. As I paid the bill, I noticed it was even lower than quoted as Brad included a coupon. Always good to save money. Thanks Brad! More
Fantastic Customer Service! I received an email from Honda regarding an incentive program and sent a note to the Team and received feedback promptly and learned not only did I qu I received an email from Honda regarding an incentive program and sent a note to the Team and received feedback promptly and learned not only did I qualify for the incentive but that I could get into a new vehicle without penalty or money down. Zheila Peterson (Honda New Car Manager) and Jose Pagan (Honda Product Specialist) were fantastic. Jose was responsive, friendly, and understood my needs. It a great experience and I would recommend him highly to anyone looking at purchasing a new vehicle through Tom Kadlec. More
First Warranty experience This was my first warranty experience for my 2013 Accord. It was handled quickly and Brad answered all my questions. The problem was diagnosed and This was my first warranty experience for my 2013 Accord. It was handled quickly and Brad answered all my questions. The problem was diagnosed and solved in under 2 hours. More
Complete Service Satisfaction My 2008 Honda Civic doesn't need servicing or maintenance very often. When it does I feel secure knowing that Tom Kadlec Honda will provide fast, fri My 2008 Honda Civic doesn't need servicing or maintenance very often. When it does I feel secure knowing that Tom Kadlec Honda will provide fast, friendly service at a reasonable price. Brad Anderson has been my service specialist since I purchased my vehicle. He always greets me with a smile and gets me on my way as quickly as possible. I have complete faith in Brad and the rest of the team at Tom Kadlec Honda! More
Great service department Took my car in for an oil change and 50K mile service. Service was done on time and on budget. The service at Tom Kadlac Honda is excellent and we w Took my car in for an oil change and 50K mile service. Service was done on time and on budget. The service at Tom Kadlac Honda is excellent and we would definitely recommend this service department. More
I spent 2 weeks looking and lost all hope! I spent nearly two weeks shopping for the car I wanted (Honda CR-V LX). I knew the color, trim, and everything else I wanted. More importantly, I know I spent nearly two weeks shopping for the car I wanted (Honda CR-V LX). I knew the color, trim, and everything else I wanted. More importantly, I know the price I wanted to BUY it for. Despite this, every dealer I visited was just giving me the run around, trying sell me on leases or different colors and different trims, and when I found what I wanted, they would constantly try to overcharge me. I called this dealership with no hope left, expecting them to give me the same old bull. Spoke with a guy named "Mikkel" after 5 minutes on the phone he agreed to my price, not only this, but he had exactly what I wanted. I thought there has to be a catch, once I show up they will try to give me a different price or some fees, after all I'm driving 90 miles to talk to them. Boy was I wrong, not only did these guys follow through with their promise, they even went above and beyond their call, stayed 1 hour late to finish my paperwork, and DELIVERED THE CAR TO ME FOR FREE! After cleaning it! This dealership is by far the best I've ever been in, and I couldn't be any more happy with them. Do yourself a favor and talk to Mikkel for your next Honda, his manager "Jason" is just as awesome! More
Excellent dealership This is the second time I have purchased a Honda from this dealership. I will never ever use a different dealership. They are there for you. They are This is the second time I have purchased a Honda from this dealership. I will never ever use a different dealership. They are there for you. They are friendly. They listen to your request. Plus the Honda is the top of the line More
Tom Kadlec Honda's Service Department has always provided me a consistently high level of customer service and support the 17+ years I have been buying and having my Honda's serviced here. has always provided me a consistently high level of customer service and support the 17+ years I have been buying and having my Honda's serviced here. Brad Anderson is great to work with....Thank you Brad! Dave L. More
Great service I took my 2014 Honda CRV in for its first oil change and tire rotation. I was in and out in no time. Brad Anderson was my service advisor and was ve I took my 2014 Honda CRV in for its first oil change and tire rotation. I was in and out in no time. Brad Anderson was my service advisor and was very helpful in answering questions I had about my Honda. I have had all my service work done here on my 1998 Accord and have always been very pleased with the friendliness and quality of work . . . which is why I purchased my 2014 CRV. I've had nothing but good experiences with Kadlec's service department. More
purchase of second Honda This is my second Honda Civic. Andy and Cody were very helpful in finding a new Civic. I am very happy with the great service department. Albert This is my second Honda Civic. Andy and Cody were very helpful in finding a new Civic. I am very happy with the great service department. Albert More