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Tom Kadlec Honda

Rochester, MN

2.9
300 Reviews

3333 Wilder Rd. NW

Rochester, MN

55901

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Showing 300 reviews

August 06, 2016

New Ridgeline Our 2017 Ridgeline would be our families third new Honda purchase with Andy Gostomczik. Andy has always made our purchases quick, easy and a pleasure. More

by Scott S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Gostomczik, Sean Groves
Aug 08, 2016 -

Tom Kadlec Honda responded

Thank you for the kind words, Scott! We are honored to have you as a loyal customer and sincerely appreciate you sharing about your great experience with Andy and Sean! We are always so excited when we get the opportunity to exceed the expectations of our customers. Congratulations on your new Honda Ridgeline, enjoy!

July 05, 2016

Excellent Service I have always been extremely satisfied with our Honda vehicles, and the service I have received from Tom Kadlec Honda, so when we decided to purchase More

by lovemycrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Pagan
Jul 11, 2016 -

Tom Kadlec Honda responded

Thank you so much for the recommendation! Jose and the rest of us at Tom Kadlec Honda are thrilled to know your experience at our dealership was an enjoyable one. Congratulations on your new CR-V, we hope you're enjoying it and look forward to serving you again soon!

June 27, 2016

B124 service for 07 accord ex 4 cyl. Adam P took good care of my car for this service. Everything was done well and on time. My only issue was they forgot to wipe off/wash the overspray f More

by Cjhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam P
Jun 28, 2016 -

Tom Kadlec Honda responded

Thank you for sharing about your recent experience with Adam and the Tom Kadlec Honda Service Department. We appreciate you giving us the opportunity to fix the overspray issue and sincerely apologize for the inconvenience. Providing our wonderful customers with five star service is something we strive to do and we look forward to earning those five stars at your next visit!

June 16, 2016

Over the top Service I was very satisfied with the prompt and courteous service. Dennis Thompson efficiently handled my Honda CRV concerns and clarified my questions. My More

by Holiday22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Jun 20, 2016 -

Tom Kadlec Honda responded

This is so great to hear, thank you very much for sharing about your experience with Dennis Thompson and the Tom Kadlec Honda Service Department. Providing exceptional service to our customers is something we always strive to do. We are happy to know you feel safe and secure in your Honda now and we look forward to serving you again!

June 14, 2016

Service Department Review Recently had a oil change at Tom Kadlec Honda. They are always able to get me scheduled at a convenient time and the service is done quickly . The More

by harvey2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Jun 16, 2016 -

Tom Kadlec Honda responded

That's so great to hear! We sincerely appreciate you sharing about your great experience with Dennis and the Tom Kadlec Honda team. Exceptional service, a comfortable waiting area and great coffee are all things we are proud to offer to each one of our guests. We look forward to serving you again soon!

May 20, 2016

Customer service awesome I liked to say that Damien Westcott was the reason I purchased from Tom Kadlec Honda. He was easy to talk to, listened to what I wanted and let the pr More

by Keith from Rochester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Westcott
May 23, 2016 -

Tom Kadlec Honda responded

Thank you very much Keith for sharing about your great experience with Damien and the rest of the Tom Kadlec Honda team. We appreciate your honest feedback and will strive to make your next visit with our finance department an enjoyable one! We look forward to serving you again, Keith!

May 18, 2016

Quick and Painless! I dropped in to check out the new Honda Pilot. Ryan Dowd helped show me exactly what I was looking for in the model I wanted, but took the time to sh More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dowd, Jason Sands
May 19, 2016 -

Tom Kadlec Honda responded

Thank you for the kind words, Kelly! We're thrilled to hear about your great experience with Ryan and Jason. Respect, efficiency and product knowledge are all things we strive to provide to each of our customers. We sincerely appreciate you choosing our dealership and look forward to serving you again!

May 14, 2016

Wonderful Customer Service!! We worked with Neal who was the best car salesman I have ever dealt with! He answered all my questions and went above and beyond to make sure we were More

by Samantha HelsperJoJoBean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
May 16, 2016 -

Tom Kadlec Honda responded

Wow, thank you SO much for the kind words! We sincerely appreciate you taking the time to share about your experience at our dealership. Going above and beyond for our customers is what we strive to do, so it’s great to hear that Neal was able to make your car buying experience an enjoyable one. We look forward to serving you and your family again soon!

May 07, 2016

120,000 mile service appointment Dennis Thompson was very accommodating to my broken schedule and also briefed me that my car was ready ahead of the projected time. He was very strai More

by Thomas Brinkman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
May 09, 2016 -

Tom Kadlec Honda responded

Thank you so much Thomas for taking the time to share about your experience with Dennis Thompson and the rest of our Service Department. It's so wonderful to hear that you have great confidence in our dealership and the service we offer - that sincerely means the world to us! Thank you again and we look forward to seeing you soon!

May 04, 2016

Respectful Sales We walked into Tom Kadlec Honda to look at Accords. Bob Coates greeted us and we went for a test drive. That was 9 months ago and he was so patient More

by Sue Rochester, MN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Coates
May 04, 2016 -

Tom Kadlec Honda responded

Thank you for sharing about your recent experience at our dealership! We’re so happy to hear that your car buying experience with us was easy and fun! Bob Coates and the rest of us at Tom Kadlec Honda look forward to serving you again. Enjoy your new car!

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