Tom Kadlec Honda
Rochester, MN
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New Ridgeline Our 2017 Ridgeline would be our families third new Honda purchase with Andy Gostomczik. Andy has always made our purchases quick, easy and a pleasure. Our 2017 Ridgeline would be our families third new Honda purchase with Andy Gostomczik. Andy has always made our purchases quick, easy and a pleasure. Having informed Andy of the my interest in the Gen2 Ridgeline last Spring, he kept us in informed as to it's release. After our test drive and deciding on color and model, he went to work on getting it for us. We wound up getting it a month earlier than expected and that was great. All our Hondas have been great, reliable vehicles and I'm sure this one will be also. Sean Groves handled the paper work like a pro. He was a pleasure to chat with while getting all the papers arranged and signed in a timely manner. More
Excellent Service I have always been extremely satisfied with our Honda vehicles, and the service I have received from Tom Kadlec Honda, so when we decided to purchase I have always been extremely satisfied with our Honda vehicles, and the service I have received from Tom Kadlec Honda, so when we decided to purchase a new vehicle, we went to Tom Kadlec, where we purchased a new CR-V. Our salesman, Jose Pagan, made the experience a pleasure from start to finish. Jose is patient, knowledgeable, and very easy to work with, I would not hesitate to recommend Jose, and Tom Kadlec, to anyone looking for a new car. More
B124 service for 07 accord ex 4 cyl. Adam P took good care of my car for this service. Everything was done well and on time. My only issue was they forgot to wipe off/wash the overspray f Adam P took good care of my car for this service. Everything was done well and on time. My only issue was they forgot to wipe off/wash the overspray from cleaning off the engine for the 4 service. After calling about this they promptly ran me through the car wash. More
Over the top Service I was very satisfied with the prompt and courteous service. Dennis Thompson efficiently handled my Honda CRV concerns and clarified my questions. My I was very satisfied with the prompt and courteous service. Dennis Thompson efficiently handled my Honda CRV concerns and clarified my questions. My Honda has never run better. I feel safe and secure now and am glad I went to the Honda dealership to have the repairs done. It was not only reasonable pricewise , they also were experts on my model and used Honda specifics to repair. I am very satisfied and would not hesitate to return when needed. Thank You Tom Kadlec Honda! More
Service Department Review Recently had a oil change at Tom Kadlec Honda. They are always able to get me scheduled at a convenient time and the service is done quickly . The Recently had a oil change at Tom Kadlec Honda. They are always able to get me scheduled at a convenient time and the service is done quickly . The waiting area is comfortable and the coffee is great! Having a new car, codes come up to indicate I need service, Dennis Thompson is great at explaining what the codes mean and answering any questions I may have in a understandable way. i don't feel like I am being offered any service I don't need. More
Customer service awesome I liked to say that Damien Westcott was the reason I purchased from Tom Kadlec Honda. He was easy to talk to, listened to what I wanted and let the pr I liked to say that Damien Westcott was the reason I purchased from Tom Kadlec Honda. He was easy to talk to, listened to what I wanted and let the product sell it self.He was well informed on the cars. Not a high pressure buying experience. I've had multiple cars worked on at the service center and found them to be helpful and at times they've gone out of their way to help me and my families when unexpected car trouble arose.(note: not a Honda vehicles in need of immediate service). I will say that I never enjoy a visit with the finance guy. I found the experience less than pleasing as usual. The original offer I was quoted for my new 2016 Honda accord EX-L was barely competitive, however they did work at making the sale happen. More
Quick and Painless! I dropped in to check out the new Honda Pilot. Ryan Dowd helped show me exactly what I was looking for in the model I wanted, but took the time to sh I dropped in to check out the new Honda Pilot. Ryan Dowd helped show me exactly what I was looking for in the model I wanted, but took the time to show me the options in the next model as well to be sure I knew my options. He was respectful and efficient and it was a very quick and painless process, unlike many times at a car dealership. When we came to pick up the car, everything was ready for us and we were in and out quickly. Ryan showed us how to use all the new options and helped set up my phone to the bluetooth and show me how to program items in. The finance person, Jason Sands, also was fun and that process was fast as well. I would recommend this dealership and will be back despite the hour drive! Thank you! More
Wonderful Customer Service!! We worked with Neal who was the best car salesman I have ever dealt with! He answered all my questions and went above and beyond to make sure we were We worked with Neal who was the best car salesman I have ever dealt with! He answered all my questions and went above and beyond to make sure we were happy and satisfied!! I have been to multiple dealerships and by far this was my favorite! I will do business there again for sure!!! Even if it is over an hour drive for me to get there from my home! Thank you Neal for helping and being such a wonderful person to not only my husband and I but my 2 children as well!!! More
120,000 mile service appointment Dennis Thompson was very accommodating to my broken schedule and also briefed me that my car was ready ahead of the projected time. He was very strai Dennis Thompson was very accommodating to my broken schedule and also briefed me that my car was ready ahead of the projected time. He was very straightforward and had a very good professional demeanor. I have always had great confidence in service work at Tom Kadlec Honda on my 2005 CR-V. It has been the best car I have ever had and I think the service work here has helped. More
Respectful Sales We walked into Tom Kadlec Honda to look at Accords. Bob Coates greeted us and we went for a test drive. That was 9 months ago and he was so patient We walked into Tom Kadlec Honda to look at Accords. Bob Coates greeted us and we went for a test drive. That was 9 months ago and he was so patient and did not pressure or bombard us with the typical car salesman bombardment. We were not in a hurry nor needed to buy a new car, Bob kept in touch every few months but need pushed us and that is why we returned to him when we were finally ready to buy. He made it a great experience and we would defiantly recommend him and the dealership to anyone looking for a car. We have never had nor purchased a new car in the past and Bob made it easy and fun. More