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Tom Kadlec Honda

Rochester, MN

2.9
300 Reviews

3333 Wilder Rd. NW

Rochester, MN

55901

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Showing 300 reviews

August 08, 2018

Andy Gostomczik! Wow! Service above and beyond by Andy Gostomczik and his crew at Tom Kadlec Honda. Everything I needed, and more! 2nd vehicle purchased from Andy a More

by Brad T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Gostomczik
Aug 09, 2018 -

Tom Kadlec Honda responded

Hi Brad. Thank you so much for your continued business! It's a pleasure to know that Andy and the team have been able to assist you in two of your automotive purchases! We can't wait to work with you again in the future! Drive safely!

August 06, 2018

Customer Service is excellent! Brad Dahl is an excellent service technician at Tom Kadlec. He is friendly, efficient and knowledgeable when it comes to my Honda HRV. I appreciate hi More

by Happy Rochester Honda Owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dahl
Aug 09, 2018 -

Tom Kadlec Honda responded

Thank you so much for this kind review! We are so delighted that you are so confident in Brad's efforts, and that he has provided you with informative and efficient service! We hope to be given the opportunity to continue to offer you quality service in the future!

August 06, 2018

Amazing experience From start to finish total professionalism from Kevin Decaluwe. So friendly and knowledgeable answered all questions with no hesitation. A very rare f More

by Jackson.baby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Decaluwe, Pat in finance super!
Aug 09, 2018 -

Tom Kadlec Honda responded

Thank you so much for leaving Kevin this kind review! It's so wonderful to know that you had such a pleasant experience working with him. We are so glad that he could be of assistance to you, and we hope to provide you with the same top-notch service in the future! Please let us know if any further questions or concerns arise!

July 17, 2018

Respectfully/Genuinely treated from beginning to end. I had purchased new tires and rims online and had them sent to Tom’s to be put on. I worked with Brad Dahl from beginning to end and was treated profe More

by LizFleck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dahl
Jul 18, 2018 -

Tom Kadlec Honda responded

Hi Liz, Our customers' satisfaction is so important to us, and it's so awesome that your recent experience with Brad made that so evident. We're so glad that he was able to ease your visit and take care of your service needs, and we hope to continue to please you with our efforts in the future! Thank you for your kind words!

July 17, 2018

The place to go for your next Honda June 17th I purchased a new Accord 2.0 Touring model in the morning and my daughter drove down from St. Paul and purchased a new CRV; a great weekend More

by Wild fan!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Moen
Jul 18, 2018 -

Tom Kadlec Honda responded

Thank you so much for sharing your amazing experience with us! It's so great to hear that Neal was so thoroughly devoted to ensuring that you and your family left our dealership with the perfect vehicle, and that he consistently goes above and beyond to take good care of you and your vehicular needs. Your confidence in his assistance means so much to us, and we hope to continue to work with you for many years to come.

July 13, 2018

Worst experience ever Seems odd to me Neil’s name keeps coming up . He treated us horrible at one point called me a liar and said our conversation was recorded and could pr More

by Carguy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil
Jul 16, 2018 -

Tom Kadlec Honda responded

I appreciate you taking the time to review your experience at our dealership. This is something that is extremely concerning to me because customer service is our top priority. Please reach out to me directly at 507-280-2247 to further discuss your experience. Kiefer D. Bartel Director of Sales

July 11, 2018

Friendly Blake was very helpful. My vehicle was taken care of after a flat tire and dead battery. I always feel comfortable and never pressured. They only fix More

by Car fixup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Reiter
Jul 12, 2018 -

Tom Kadlec Honda responded

Thank you for sharing this kind review! Your safety is first to us, so it's great that we were able to take care of your automotive issues and get you back on the road so promptly! We hope to see you again the next time your vehicle is in need of service!

July 03, 2018

A great experience I had a great experience with my recent wheel alignment. Dennis Thompson was very easy to work with. He went over what would be done and checked in More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Jul 09, 2018 -

Tom Kadlec Honda responded

Thank you for the kind review! We're happy to hear you had a great experience working with Dennis and we look forward to serving you again!

July 02, 2018

Oil change and inspection Service was completed in a timely fashion, and staff provided results with great explanation of the findings. The service technician Blake was very pe More

by Hondalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Reiter
Jul 09, 2018 -

Tom Kadlec Honda responded

Thank you for taking the time to give us your feedback! We sincerely value your opinion and are thrilled to hear Blake provided you an exceptional service experience. We look forward to serving you again soon!

June 28, 2018

Excellent Dealership We bought a 2018 CR-V from Kadlec Honda, and from the beginning to the finalization we had a positive experience. We had to begin our search for a car More

by Chuck67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Wessel
Jul 02, 2018 -

Tom Kadlec Honda responded

Thank you for taking the time to give us your honest feedback. We're happy to hear Jake provided you an enjoyable experience and feel honored you chose us to do business with. Congratulations on your 2018 CR-V, we hope you're loving it!

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