Tom Kadlec Honda
Rochester, MN
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Andy Gostomczik! Wow! Service above and beyond by Andy Gostomczik and his crew at Tom Kadlec Honda. Everything I needed, and more! 2nd vehicle purchased from Andy a Wow! Service above and beyond by Andy Gostomczik and his crew at Tom Kadlec Honda. Everything I needed, and more! 2nd vehicle purchased from Andy and many more to come. More
Customer Service is excellent! Brad Dahl is an excellent service technician at Tom Kadlec. He is friendly, efficient and knowledgeable when it comes to my Honda HRV. I appreciate hi Brad Dahl is an excellent service technician at Tom Kadlec. He is friendly, efficient and knowledgeable when it comes to my Honda HRV. I appreciate his ability to get the service set up and his friendly personality. More
Amazing experience From start to finish total professionalism from Kevin Decaluwe. So friendly and knowledgeable answered all questions with no hesitation. A very rare f From start to finish total professionalism from Kevin Decaluwe. So friendly and knowledgeable answered all questions with no hesitation. A very rare find superior professionalism. More
Respectfully/Genuinely treated from beginning to end. I had purchased new tires and rims online and had them sent to Tom’s to be put on. I worked with Brad Dahl from beginning to end and was treated profe I had purchased new tires and rims online and had them sent to Tom’s to be put on. I worked with Brad Dahl from beginning to end and was treated professionally and kindly. This was the first time I had to go through the entire experience of researching tires (and rims) alone. I think Brad could tell how excited I was to have them put on my vehicle...he made sure I was taken car of with a ride to and from my house...and complimented the new look of my Element! I have always been pleased with the service dept. at Tom’s Kadlec Honda!! More
The place to go for your next Honda June 17th I purchased a new Accord 2.0 Touring model in the morning and my daughter drove down from St. Paul and purchased a new CRV; a great weekend June 17th I purchased a new Accord 2.0 Touring model in the morning and my daughter drove down from St. Paul and purchased a new CRV; a great weekend for the family! I can't thank Neil enough for all the work he put in. We test drove multiple vehicles, including used ones Neil thought we might consider. In the end, we got exactly what we wanted and he stayed with us throughout the entire process. We didn't finish until just around 6:00 pm but never felt rushed or that we were wasting his time; I'm positive Neil would have stayed until midnight to make sure we found the right ones. These are Hondas number 9 & 10 for our family of four and Neil has been our guy for the last 9. I can't imagine working with anyone else. And he has made a point of checking in periodically through the years to see how we are enjoying our Hondas and that all is good. We haven't said this enough: Thank You Neil! More
Worst experience ever Seems odd to me Neil’s name keeps coming up . He treated us horrible at one point called me a liar and said our conversation was recorded and could pr Seems odd to me Neil’s name keeps coming up . He treated us horrible at one point called me a liar and said our conversation was recorded and could prove it.Disrespected me and my wife to the point we didn’t know if he wanted us to buy the truck or if he wanted us to leave never been treated so rude in all my life.Any dealership that would keep this clown on their staff must approve of such treatment and doesn’t deserve my business.Went to a different dealership as soon as I left there was treated with respect got a better deal and bought a truck.If you go to this dealership it’s your own fault. More
Friendly Blake was very helpful. My vehicle was taken care of after a flat tire and dead battery. I always feel comfortable and never pressured. They only fix Blake was very helpful. My vehicle was taken care of after a flat tire and dead battery. I always feel comfortable and never pressured. They only fix what needs to be done. More
A great experience I had a great experience with my recent wheel alignment. Dennis Thompson was very easy to work with. He went over what would be done and checked in I had a great experience with my recent wheel alignment. Dennis Thompson was very easy to work with. He went over what would be done and checked in on me once while I waited. The service was completed within a reasonable timeframe. More
Oil change and inspection Service was completed in a timely fashion, and staff provided results with great explanation of the findings. The service technician Blake was very pe Service was completed in a timely fashion, and staff provided results with great explanation of the findings. The service technician Blake was very personable and precise! More
Excellent Dealership We bought a 2018 CR-V from Kadlec Honda, and from the beginning to the finalization we had a positive experience. We had to begin our search for a car We bought a 2018 CR-V from Kadlec Honda, and from the beginning to the finalization we had a positive experience. We had to begin our search for a car from 800 miles away so all the discussions were done via phone, email, and text messages. We worked with Jake Wessel throughout the deal. He was very accommodating with everything we requested of him. We did very little negotiating on price, told him we needed absolutely his best offer because we already had some dealerships in Minneapolis offering very good prices. Without knowing the Minneapolis prices, Jake matched their offers. Settling on price, color, trim level, and options before we got there really helped us out. When we got there, Jake had the car ready for us to test drive, and we finalized the deal. The finance guy pressured us slightly in trying to get us to take an extended warranty, which I am strongly opposed to, but after a couple no's he accepted our answer and we moved on. I'm sure he was just doing his job, and I know dealerships make a lot of profit from those warranties so we expected that. More