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Tom Gill Chevrolet - Service Center

Florence, KY

4.3
161 Reviews

161 Reviews of Tom Gill Chevrolet - Service Center

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January 11, 2023

When I had service done on my vehicles Austin was very helpful and made sure to answer any questions I had. More

by Strenkamp26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

Took a flex fuel vehicle in for check engine light. Turned out too much ethanol in gas? It’s flex fuel. Had to replace catalytic converters. Then they Kept recommending things to be replaced that we More

by Clee140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Humbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Jordan provided a very pleasant car buying experience. he was very knowledgeable about the model I selected. I would shop at Tom Gill in the future and would recommend them to the dealership based on Jorda More

by Ssgsgt03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Martin was very well informed and a good person to work with. You should be happy to have him on your staff. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Puente
July 18, 2022

I gave specific information on my air flow valve not working. Only worked on defrost. They fixed fan control system but didn't do the flow valve. Had my work van Friday, Saturday and Sunday. They called More

by wimsattspainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Kreinest
April 14, 2022

Clean,bright,knowledgeable, creative,thorough,organized,timely, pleasant people ,positive attitudes, sense of humor, present people,focussed,productive,solicits, conscientous,at More

by Horsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service depth. Names not retained Mgmt . , Hunter Collins
October 04, 2021

TERRIBLE “salesman”. A liar, a cheat, a thief, and a coward. He doesn’t even have the decency to return my phone calls now that the sale is complete. Refuses to answer my calls or emails left daily. More

by jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter Collins
September 19, 2021

Great assistance and great customer service// Chris Rodrick will assist you right. Highly recommend. Everything was great and all the prices was fair. They take great care of you. More

by Akalala619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Akalala619 responded

Chris Rodrick doing great

August 10, 2021

Had my car in for oil change, tire rotation and alignment. They picked my car up at 10:30 am, I got my car back at 5:30pm!!! Was told because they picked my car up my car didn’t get worked on if th More

by adwix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Dauwe
May 11, 2021

Great experience. Jennifer help us out tremendously and did everything she could to make sure we were satisfied. I love my car and highly recommend Tom gill More

by Catetown1071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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