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Tom Gill Chevrolet - Service Center

Florence, KY

4.3
152 Reviews

152 Reviews of Tom Gill Chevrolet - Service Center

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May 10, 2021

Great experience. Jennifer help us out tremendously and did everything she could to make sure we were satisfied. I love my car and highly recommend Tom gill More

by Catetown1071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

I can't say enough good about Tom Gill. This is personally my 3rd car from them. Great team. Thank you Tom Gill. Your sales team cares about their giest. More

by lorist1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael
January 12, 2021

Tim Gill Chevrolet made purchasing my new Traverse an awesome experience!! Hunter Collins was the best at getting the paperwork done. Alex did an amazing job showing me the way around the new features. I More

by Candyfh35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Raleigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Collins
November 20, 2020

We took our equinox in for a recall and wound up purchasing a truck. Had a great experience, Jayson was the best! Will definitely go back for another vehicle. More

by jellybeanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Tonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Lopez
November 12, 2020

Horrible, horrible experience with Tom Gill Chevolet- would not recommend buying a car from there. I purchased my car thinking they had great incentives (free oil changes, lifetime warranty). However, I More

by meganforan05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Monday
November 06, 2020

The service was great, service dept. was very professional. Came in for the first oil change after I bought my new Silverado. Marlon Poole was my salesman and very polite and knowledgeable.. More

by Gerald Utterback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Tonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Humbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Stammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Monday
October 17, 2020

Why does is take over an hour to get an oil change? Some people that checked me in not so friendly. Always have to wait such a long time for oil change. More

by triciaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but not very friendly
September 30, 2020

Customer service is outstanding, thank you for going thr extra step! Very thorough inspection and quick maintenance. Very impressed with your service shop and the people here! More

by Jkarle25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, service department
September 10, 2020

Super rude, no common courtesy. Very clear they hold a grudge from last interaction. I shouldn’t get bad treatment because I don’t agree with a bill. More

by donnieballou38@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Covey , Steve Fischer
April 03, 2020

After seven years of remaining loyal to the ‘Tom gill advantage’ I bring my low mileage car into the dealer to get my hard earned ‘free’ tires. I am told the offer expired after six years, while this is More

by Huesman
Recommend Dealer
No
Employees Worked With
Tony Humbert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Monday
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