
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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The service was great. He was very quick in finding us what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed he what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed help. Mark was very professional yet had a very friendly personality. We would not hesitate to come back. More
I have been with people at this dealership for many years and very happy with them. The other day I had a little problem with the car and it had to stay at the shop over night and Mike was so nice and helpf and very happy with them. The other day I had a little problem with the car and it had to stay at the shop over night and Mike was so nice and helpful to help me understand what had to be looked after. When I picked up the car the next day, Mike took the time to explain what was needed. I am very pleased and happy to have him on board. Thank you JS More
In short, I dealt with an inexperienced salesman and a financial manager who dealt with me dishonestly and had a bit of an attitude. When the dealer learned that I had a bad experience, Tom Gill got in co financial manager who dealt with me dishonestly and had a bit of an attitude. When the dealer learned that I had a bad experience, Tom Gill got in contact with me, listened to my experience, and leveled with me about the situation. He offered to look for the type of car I had come in to see (which was no longer on the lot) and to work with me personally if necessary to get me a good deal. While I have already taken other options, I would have a good feeling about going back if I see a car down the road that I'm interested in. I know that if I do have a bad experience, they will handle the problem like professionals. More
The service was very very great. Mark was waiting on me as i walked in the door and was very helpful in finding a vehicle that suited my need. Overall great experience with this whole staff and dealership. as i walked in the door and was very helpful in finding a vehicle that suited my need. Overall great experience with this whole staff and dealership. The vehicle I purchased was in very good shape, clean, and runs great. No problems so far. More
Following a breakdown far from my home, I found myself in Tom Gill's dealership. Alas, repair costs would exceed my 1997 truck's value. Mark Miller came to my rescue and presented very fair options for my tr Tom Gill's dealership. Alas, repair costs would exceed my 1997 truck's value. Mark Miller came to my rescue and presented very fair options for my transportation. As a result, I bought a used truck and am well pleased with my purchase. The entire Tom Gill staff were very professional from the tow truck driver and the service writer to the sales person, sales manager, and finance officer. All were very supportive and understanding of my predicament. I will recommend anyone to Tom Gill Chevrolet for sales and/or service. More
Somebody hit skipped my baby which was another GM Product. I heard good things about Tom Gill. I went in and I simply cannot say enough good things about everyone I have met there. I was shown a grea Product. I heard good things about Tom Gill. I went in and I simply cannot say enough good things about everyone I have met there. I was shown a great vehicle in my price range that is reliable, safe and perfect for what I need. Mark Miller treated me with respect during the entire sale and got me exactly what I needed. Michelle over in finance, was a doll and got me a good loan on great terms. Tom has himself one first class team working for him. Not to mention that little snack bar, what an oasis! This is the first time I have recommended a car dealership to anyone. I will be a repeat customer. More
I was a first female car buyer. When I went there, I did not feel pressured at all. They worked with every step of the way. I really enjoyed my experience at Tom Gill and would definitely go back. I have al not feel pressured at all. They worked with every step of the way. I really enjoyed my experience at Tom Gill and would definitely go back. I have also recommended them to other people already.! More
Very Dissatisfied With This Dealership. Me and my Very Dissatisfied With This Dealership. Me and my fiance stopped in about 3 weeks ago to test drive a nissan xterra. I asked the sales person if we Very Dissatisfied With This Dealership. Me and my fiance stopped in about 3 weeks ago to test drive a nissan xterra. I asked the sales person if we could test drive it. We walked inside to get the keys then he came back with a questionnaire. We filled out the questionnaire unrelated to the test drive then he started talking about another xterra they had on the lot. I didnt care about any other vehicle. I came to test drive the want I want to see. We sat around for about 20 minutes until I got tired of waiting and just got up and left. Last monday I called to schedule a test drive, we had a different salesman and everything went alot smoother. When we got there he had the keys and the carfax in his hand. After the test drive we ended up buying the vehicle. we did not even haggle much since Riley did a great job having everything prepped before we got there. We also got a extended service contract. Everything was fine and dandy untill today when I tried to fill it up with gas. it was close to Empty and it wouldnt take no more than 1-3 gallons with out kicking the gas station pump off. I tried multiple pumps and stations all do the same thing. After about 20 minutes messing with it and getting gas all over the side of my vehicle. I was able to get the level high enough to make it through the week. When I got home I called the extended vehicle service company "EASYCARE" and was told they only cover the fuel tank and not the filler neck. So I called Tom Gill Chevrolet and was told that I had to bring it in and PAY to get it diagnosed and that i was covered if it was the fuel tank. but if its the filler neck then I had to PAY again to get it fixed. I already paid for the vehicle once. Im not going to pay for something they should of fixed before it was even put on the lot. To sum it all up, Tom Gill Chevrolet sells broke vehicles and expects you to pay them to fix them as soon as you drive it off the lot. More
I went in looking for a 2010 Chevy Aveo that was on sale. The guys worked very hard and were able to find me a car that their lot was out of. Overall it was a great experience and I would recommend them to a The guys worked very hard and were able to find me a car that their lot was out of. Overall it was a great experience and I would recommend them to anyone who is looking for a new/used car. The people that work at this dealership are super nice people that just want to make their customers happy in the end. I am very thankful for the deal and the service I recieved from Tom Gill Chevrolet. More
I went into Tom Gill Looking to buy a new family car for my wife. I was quickly greeted by Sarah and shown around the lot, she was very polite and professional. I have always owned Honda's, and was recent my wife. I was quickly greeted by Sarah and shown around the lot, she was very polite and professional. I have always owned Honda's, and was recently turned off of Honda by a number of rude sales reps for them. I found Sarah very refreshing, I was happy to buy an SUV from her. I will be a long time customer of Tom Gill Chevrolet. More