Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I had to buy a newer vehicle today. My nine year old I had to buy a newer vehicle today. My nine year old son and I went to Tom Gill first because they have taken great care of us in the past. Today w I had to buy a newer vehicle today. My nine year old son and I went to Tom Gill first because they have taken great care of us in the past. Today was no difference. My son and I were treated better than royalty. Then fed my son and gave him tokens to the Pirates of The Carribean pinball machine. It's a real hit with the kids and leave Moms, Dads, etc free to discuss the purchase of the vehicle. I told Jeff what I wanted in a vehicle and he found it and more. My new to car - a 2007 Chevy Colbalt - drives like a dream. The heated seats are nice too and they made sure I didn't go over my requested price range. And most importantly the salespeople are not high pressure sales people. They have male and female salespeople and they know their stuff. They are one of the only 7 % of dealers able to offer the Motor Trend assurance and they have 117 point inspection. Needless to say I love this dealership. More
This was a good experience for my recent car purchase. The salesperson was helpful and the finance manager was very honest and straight forward. They did not pull any punches and was upfront about everyt The salesperson was helpful and the finance manager was very honest and straight forward. They did not pull any punches and was upfront about everything. They also stayed after hours to get my purchase through. I would recommend this dealership More
Thank you for selling me a vehicle. I wish however that the problems with the vehicle were fixed prior to the dealership putting it out on the lot for sale. It caused me to be without my new vehicle for 8 the problems with the vehicle were fixed prior to the dealership putting it out on the lot for sale. It caused me to be without my new vehicle for 8 straight days. Then after getting it back, some other problems arose from the initial fix. I was always treated well by Mike R. in service. Thanks! More
about a month ago i bought a used truck from tom gill.i started working a 2nd job which i was driving about 75 miles a day.what i made at the part time job covered gas & put a little money in my pocket.so started working a 2nd job which i was driving about 75 miles a day.what i made at the part time job covered gas & put a little money in my pocket.so i called mark & told him the situation i waas in.he went to work & came up with a fix.i traded the truck in on a new 2010 cobolt.we worked out a deal & now im driving a new cobolt saving money at the pump & warranties that will keep my new car running & looking new for a long time to come.i would like to thank tom gill & mark miller for helping me out with this.they are a world class dealership.i would recommend they highly to anyone who i know that is looking for a new car More
When I first started looking to buy a new truck, I went to several different dealerships. None of them took me seriously, until I met Mark at Tom Gill Chevrolet. When I came in, Mark took the time to liste to several different dealerships. None of them took me seriously, until I met Mark at Tom Gill Chevrolet. When I came in, Mark took the time to listen to what I was looking for and find the right truck for me. The experience was so good we came back a week later and bought a new Malibu for my girlfriend. Mark was awesome, and the incentives to buying at Tom Gill are great! More
Salesperson was courteous and knowlegable. He did a good job of explaining the Tom Gill benefits package that came with a purchase. He did a good job displaying the vehicle and pointing out the features. job of explaining the Tom Gill benefits package that came with a purchase. He did a good job displaying the vehicle and pointing out the features. He was a good conversationalist when we test drove the vehicle. I did not feel pressured. The sales floor was very clean and inviting. My experience was very positive More
The service staff is extremely friendly and go to great lengths to answer any questions I had about the "major service" I was having done to my car. My car was scheduled for a minor service and I immediate lengths to answer any questions I had about the "major service" I was having done to my car. My car was scheduled for a minor service and I immediately received a call when the dealership opened explaining that because of my mileage I was due for the major service to keep my powertrain warranty. Michael was not pushy about it in any way and explained how important it was to have it done. He was up front with the pricing and told me when to expect my car to be ready. Upon arrival, my car was still being services, but he kept me totally informed as to where they were in the process. Once the car was done, he was available for any questions or comments I may have had. I enjoy the atmosphere of Tom Gill Chevrolet...they have very friendly staff and are extremely helpful and not the normal "pushy" dealership I've dealt with before. I recommend them to any of my friends needing to purchase a car or have service. More
MICHAEL MONDAY IS AN ASSET TO THE CHEVROLET NAME. WE WERE HAVING A BAD DAY AFTER LANDED AT THE LOCAL AIRPORT AFTER A LONG TRIP. OUR CAR WHICH HAD SAT FOR A WEEK HAD A DEAD BATTERY. THE BATTERY WAS OVE WERE HAVING A BAD DAY AFTER LANDED AT THE LOCAL AIRPORT AFTER A LONG TRIP. OUR CAR WHICH HAD SAT FOR A WEEK HAD A DEAD BATTERY. THE BATTERY WAS OVER 6 YEARS OLD. WE GOT A JUMP AT THE AIRPORT AND WHEN STRAIGHT TO SEARS FOR A NEW BATTERY. THEY WERE VERY RUDE, SO WE WENT DIRECTLY ACROSS THE ROAD THE TOM GILL CHEVROLET AND SPOKE WITH MICHAEL WHO WAS VERY FRIENDLY AND KNOWLEDGEABLE ABOUT OUR PROBLEM. HE HAD A NEW BATTERY INSTALLED RIGHT AWAY AND GOT US BACK ON THE ROAD FOR OUR 2 HOUR DRIVE HOME. I WOULD GIVE THIS DEALERSHIP THE MORE THAT 500% RATING IT DESERVES. More
Mark Miller was my salesman and he was super helpful and friendly. He took all of my criteria and found the perfect vehicle for me. The customer service at Tom Gill is wonderful. If I had a question or issu friendly. He took all of my criteria and found the perfect vehicle for me. The customer service at Tom Gill is wonderful. If I had a question or issue, they were very prompt returning my call or e-mail. The vehicle I purchased was a certified used car and I was very happy with the special perks and security that came along with the vehicle. I would definately recommend them to anyone who wants to purchase a new or used car. More
I have been a customer of Tom Gill Chevrolet for four years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and res years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and respect. As consumers I believe we often accept a very low level of customer service, BUT I have been pleasantly surprised and delighted with the excellence and integrity with which I have been treated by Mike and all of the others in the service department. They have always gone above and beyond my expectations. There were mechanical issues with the new car I had purchased (which were not the fault of the dealership). Mike and the other service advisers, along with Jim Shrout, the service manager, were diligent in making sure everything was addressed and all things were handled to my satisfaction. They have always done what they have said they would do, and I am pleased to recommend them. More