Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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mark very friendly, started out with asking what we were looking for in a car, what we did and did not want and worked from there. he worked with us as we worked on the financing and kept us supplied with looking for in a car, what we did and did not want and worked from there. he worked with us as we worked on the financing and kept us supplied with drinks and conversation as we worked through the financing. The whole team worked with us to make owning and enjoying our new car happen. More
We have been buying cars/trucks from Tom Gill since 1998! So far my husband and I have gotten 1 truck and 2 cars, my son a truck and my daughter & son-in-law a car. My son-in-law just bought my son's truck s So far my husband and I have gotten 1 truck and 2 cars, my son a truck and my daughter & son-in-law a car. My son-in-law just bought my son's truck since my son got a different one. Prices were AWESOME! Service has ALWAYS been fantastic! In fact I was there last night getting my intermediate service done, and new tires for the winter (FREE through their Tire Loyalty service). More
My boyfriend and I bought a new car and a new truck in April. We were very pleased with our salesperson Mark Miller. He was very friendly and upfront. He did not pressure us into the sale at all. When we April. We were very pleased with our salesperson Mark Miller. He was very friendly and upfront. He did not pressure us into the sale at all. When we first came to Tom Gill Chevrolet, we were just looking to buy a new Truck. After such a great experience with Mark, we decided to buy a new car also. Now, 8 months later, Mark still checks in with us to see how our vehicles are doing and how we are doing. Everytime we are at the dealership, Mark comes over to say hi and check in. Mark is not only our car salesman but also our friend! Thanks Mark! More
My husband and I had to buy a car pretty quickly since his had completely stopped working. We looked online to find the best deal. We couldn't afford a new car, so we looked at used cars. Tom Gill's we his had completely stopped working. We looked online to find the best deal. We couldn't afford a new car, so we looked at used cars. Tom Gill's website showed a Ford Focus with a price in our range. I called the dealership to make sure it was still there, had great customer service on the phone and in person. They matched the price that was on the website. When we went to finacing the guy doing that was very helpful to get us the best rate for the loan. So overall a great experience. We also had to bring the car back, and the service people were also very friendly. More
The service was great. He was very quick in finding us what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed he what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed help. Mark was very professional yet had a very friendly personality. We would not hesitate to come back. More
I have been with people at this dealership for many years and very happy with them. The other day I had a little problem with the car and it had to stay at the shop over night and Mike was so nice and helpf and very happy with them. The other day I had a little problem with the car and it had to stay at the shop over night and Mike was so nice and helpful to help me understand what had to be looked after. When I picked up the car the next day, Mike took the time to explain what was needed. I am very pleased and happy to have him on board. Thank you JS More
In short, I dealt with an inexperienced salesman and a financial manager who dealt with me dishonestly and had a bit of an attitude. When the dealer learned that I had a bad experience, Tom Gill got in co financial manager who dealt with me dishonestly and had a bit of an attitude. When the dealer learned that I had a bad experience, Tom Gill got in contact with me, listened to my experience, and leveled with me about the situation. He offered to look for the type of car I had come in to see (which was no longer on the lot) and to work with me personally if necessary to get me a good deal. While I have already taken other options, I would have a good feeling about going back if I see a car down the road that I'm interested in. I know that if I do have a bad experience, they will handle the problem like professionals. More
The service was very very great. Mark was waiting on me as i walked in the door and was very helpful in finding a vehicle that suited my need. Overall great experience with this whole staff and dealership. as i walked in the door and was very helpful in finding a vehicle that suited my need. Overall great experience with this whole staff and dealership. The vehicle I purchased was in very good shape, clean, and runs great. No problems so far. More
Following a breakdown far from my home, I found myself in Tom Gill's dealership. Alas, repair costs would exceed my 1997 truck's value. Mark Miller came to my rescue and presented very fair options for my tr Tom Gill's dealership. Alas, repair costs would exceed my 1997 truck's value. Mark Miller came to my rescue and presented very fair options for my transportation. As a result, I bought a used truck and am well pleased with my purchase. The entire Tom Gill staff were very professional from the tow truck driver and the service writer to the sales person, sales manager, and finance officer. All were very supportive and understanding of my predicament. I will recommend anyone to Tom Gill Chevrolet for sales and/or service. More
Somebody hit skipped my baby which was another GM Product. I heard good things about Tom Gill. I went in and I simply cannot say enough good things about everyone I have met there. I was shown a grea Product. I heard good things about Tom Gill. I went in and I simply cannot say enough good things about everyone I have met there. I was shown a great vehicle in my price range that is reliable, safe and perfect for what I need. Mark Miller treated me with respect during the entire sale and got me exactly what I needed. Michelle over in finance, was a doll and got me a good loan on great terms. Tom has himself one first class team working for him. Not to mention that little snack bar, what an oasis! This is the first time I have recommended a car dealership to anyone. I will be a repeat customer. More