Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 8,772 reviews
Good experience Julian commodore is the best sale person I have ever dealt with he is always there when you need something answered and he knows how to Seal the deal Julian commodore is the best sale person I have ever dealt with he is always there when you need something answered and he knows how to Seal the deal he keeps it short and sweet! More
fantastic! We've been to buy-here pay-heres and had horrible experiences and we've been told that dealerships are worse... that myth has been debunked with our v We've been to buy-here pay-heres and had horrible experiences and we've been told that dealerships are worse... that myth has been debunked with our visit to Tom Gill! We were allowed to browse the vehicles for a few minutes before we were approached by a salesman, which has always been an issue with us. I would like to browse before I'm thrown into a deal. The salesman who approached us was very kind, asked if there was anything in particular we were looking for, and led us in the right direction after we answered. He was very willing to help us find vehicles that matched what we were looking for in case our choice wasn't available. He was very accommodating whole we were there and even understanding when we had to leave halfway through to get our daughter off the bus. Overall, we were extremely pleased with our experience with Jacob and the finance manager, DJ. Thank you so much! More
Exceeded Expectations The Tom Gill commercials turned out to be true to the letter! Outstanding sales staff, Superb financial assistance, Patience beyond belief - these ar The Tom Gill commercials turned out to be true to the letter! Outstanding sales staff, Superb financial assistance, Patience beyond belief - these are just the highlights of a two week long search for the truck I always wanted. I gave all of the local competitors a fair chance to meet my price points, find the features & packages and pay a reasonable amount for my trade. Falica Ellis and Rom Beagle worked very hard to locate the exact vehicle I wanted at not only a good price, but a Great Overall Deal! My review has to include: Outstanding people! Tremendous value! Strong work ethic and sincere concern for your needs! Thank you for working so hard to make it all come true. More
I Love It! I love the customer service that I receive from Julian Commodore. I must say this was the first time any sales person has ever been this attentive to I love the customer service that I receive from Julian Commodore. I must say this was the first time any sales person has ever been this attentive to my need upon purchasing any vehicle. First let me start off with saying that Mr. Commodore, went out of his way to even come to pick me up from my home. Then upon my arrival Mr. Commodore made sure that all of my needs was met while going through the process to purchase a vehicle. I must say I salute Tom Gill Chevrolet for hiring such caring employees and this will just be the beginning of my business with Tom Gill Chevrolet. I really do appreciate customer service and this was truly shown during my business with your company. More
thank you Highly recommend joe rozell and john peltz to do business when buying a car! They met all my needs! They made sure I was comfortable and pleased .. Highly recommend joe rozell and john peltz to do business when buying a car! They met all my needs! They made sure I was comfortable and pleased .. More
Great Experience in buying a car! David Ski les was such a pleasant person to work with. He was very helpful throughout the entire process. He was very patient with me and seemed genu David Ski les was such a pleasant person to work with. He was very helpful throughout the entire process. He was very patient with me and seemed genuinely concerned that I was pleased with my decision. He even stayed late til I was done in financing department and was ready to leave in my new car. I would rate this dealership as excellent and him a great salesman and person. More
Great Experience! Jeff and team took the time to really explain model choices and options and got to know me and what my family needed in a car. He uncovered hidden nee Jeff and team took the time to really explain model choices and options and got to know me and what my family needed in a car. He uncovered hidden needs and made good recommendations. I will definately consider them for future business. More
Impressed I was impressed with the promptness of the correspondence when I submitted an online request for a quote. Furthermore, when I spoke on the phone, the I was impressed with the promptness of the correspondence when I submitted an online request for a quote. Furthermore, when I spoke on the phone, the tone of voice was welcoming, confident and made me feel as though I was the focus which I much appreciated. When I came in with my wife, we were both pleased with the dealership cleanliness and comfort -- not to mention the service of those we worked with. Because of our experience, we didn't "shop" around, so my rating of four-stars on price is simply out of ignorance in knowing what other dealerships could've done to compete. As such, had the term "value" been used instead of price, I would have rated it five stars because good people, service and experience is worth it in my opinion. More
Warning: Never go to Tom Gill for customer service!! Thank you Tom Gill and your service. Not only have we been without our family vehicle for two months because of the recall on GM's but we dropped our Thank you Tom Gill and your service. Not only have we been without our family vehicle for two months because of the recall on GM's but we dropped our car off with a working battery only to be called and told we had to pay $180.00 for a new one. They claimed it was because it sat for two months and they are not responsible for the issue with the battery because of the car sitting. So let me get this through my head. Your company recalled our car. So you gave us a rental that was another GM product. That car was recalled. Then we received a call that the car was finished only to be called back two days later asking us to bring our car in to be fixed. THEY COULDN'T FIND OUR CAR ON THE LOT. Now they want us to pay $180.00 to replace the battery. It sat for two months because of the recall. I was told by Jeanie that "it is not our responsibility, we are not GM and we didn't make the car". Wonderful customer service Tom Gill. It is a great way to treat your customers. When you got our car the battery was fine but when we get it back it is not, only after you have had it for two months. Great job blaming the customer and inconveniencing them more even after the recall. I hope all who read this know this is not the dealership you should deal with if you want one to take responsibility for the mistakes made by the products they sell. I mean seriously, after all of the issue you have an opportunity to go the extra 100 ft in this situation and chose not to. More
Customer For Life. This is my families third purchase from Tom Gill. Nate and Ken were very knowledgeable on the Equinox, friendly during test drives and straight forwa This is my families third purchase from Tom Gill. Nate and Ken were very knowledgeable on the Equinox, friendly during test drives and straight forward during the purchase process. The internet department bent over backwards to find the Equinox that fit my specs and price needs. You can't go wrong buying from Ken or Nate. More