Tom Gill Chevrolet

Great Job Pete. Made my purchase of my new Cruze painless. Meeting the needs of the customer is often forgotten in the Car Sales business but you made my wife and I comfortable with our purchase be painless. Meeting the needs of the customer is often forgotten in the Car Sales business but you made my wife and I comfortable with our purchase before we signed on the dotted line and then made sure my requests were met for speed and convenience when picking the Car up. More

In order for me to explain how we arrived at the rating given to this dealer, I must tell you of the actual "Tom Gill Chevrolet experience".We were out one morning running errands,when the topic of disc given to this dealer, I must tell you of the actual "Tom Gill Chevrolet experience".We were out one morning running errands,when the topic of discussion turned out to be about shopping for a car.We had been looking at cars here and there but had not done any serious looking. Suddenly my husband made a turn into Tom Gill and says "Don't worry we aren't buying nothing,we're just gonna look. We went in and inside there was some nice cars on the floor,a coffee bar,what seemed like many customers and some smiling sales people who greeted us right away.We were introduced to Pete who was friendly,knowledgeable and hospitable.Pete answered all our questions,got our credit reports, and was straightforward about everything.Pete didn't pressure us or make us feel rushed. Pete made us feel like we were with family,offering us food,coffee or coke. We didnt make a decision that day,but promised Pete we would return.Through the week we got messages from Pete again with no pressure.The following weekend we did some more serious car shopping and found cars we might have decided on, but returned to Tom Gill,remembering our promise.Once there Pete once again made us feel welcome and took us for a test drive.About this time I was cold and my feet were wet from walking the parking lot in the snow.We went inside sat down.I knew then that I found the car that I loved to drive.Pete took us through the process of buying a car.It was short and painless and Pete got out an electric heater and let me take off my shoes and warm and dry my feet by the heater.We not only got a new car that day ,but we got a new Friend! Thanks Pete! and thanks for the Tom Gill Chevrolet expierience! More

Pete was very friendly and was able to get me what I wanted - which was a good deal on a new car. I had some initial concerns about the pricing they put together but they were alleviated or I wouldn't wanted - which was a good deal on a new car. I had some initial concerns about the pricing they put together but they were alleviated or I wouldn't have purchased my Malibu from them - as there are plenty of other dealerships in town. More

In a nutshell, went with my Father to service the truck and was in the market for a used car. We visited the dealership early....Chad Ely did a great job communicating and scheduling my father's service ne and was in the market for a used car. We visited the dealership early....Chad Ely did a great job communicating and scheduling my father's service needs on his truck. On the sales side..Mark Miller did a great job in discovering our specific needs and met/exceeded them! More

this is the very best car buying experience that i have ever had! although it was my first to tom gill, it certainly was not my first car purchase. tom gill will,without question,be the only dealer my fami ever had! although it was my first to tom gill, it certainly was not my first car purchase. tom gill will,without question,be the only dealer my family will go to buy a vehicle from now on. all dealerships can learn a xxxx of a lot from the tom gill people!! special thanks to jeff and michelle for i am still impressed from your level of service. i have never seen anything like it. More

As soon as i walked in i was greeted unlike some other dealerships my sales rep knew everything about the viehicles.. i would deffinatly recommend tom gill. from there food court to there huge selection o dealerships my sales rep knew everything about the viehicles.. i would deffinatly recommend tom gill. from there food court to there huge selection of cars everything is perfect i felt like buying a car was a very easy process More

My wife and I went to look for a used Suburban, we have been looking on the internet and we just stopped into Tom Gill Chevrolet to Browse the lot. We just happened to see the exact used vehicle we were lo been looking on the internet and we just stopped into Tom Gill Chevrolet to Browse the lot. We just happened to see the exact used vehicle we were looking for and thought it was worth asking about. Anthony Haley, approached us, in a non aggressive manner, and asked if he could help us, it was very cold and we wanted to see the vehicle, he said he would bring it indoors for us to take a closer look. We were Brought in the door Where Tom Gill was shooting a commercial, it was pretty quiet, but business as usual. What actually brought us there, my wife has said for several years, if she was going to buy a vehicle, Tom seemed like an honest man and we should try his place of business. We were offered refreshments, and made to feel very welcome. No one and I mean no one wants to be in a dealer for several hours as painstaking as it is, we were very comfortable, and the atmosphere was really nice. The sales floor was flooded with people, We realized that they must do something right, We test drove the vehicle, had to go home for some paperwork they needed. When we got back it was near closing time, we were not rushed out, we finally got our chance to finance, we were not pressured at all. The car buying experience was the most painless we have ever had. The night service advisor, introduced himself to us and fixed a tire pressure light on the spot as well, and offered to take care of our needs, he said he would take us on a non-scheduled appt time. The other finance person came out and congratulated us on our purchase. One other thing I would like to mention,that I never told them at Tom Gill, I worked for Jeff Wyler Automotive for 25 Years In the service Dept. Most of the employees never had a conversation with Mr. Wyler, let alone many customers. Our deal was in the early part of the process, after Tom Gill was done shooting his commercial, he walked through the Showroom and spoke to a few of the customers, and thanked them for their Business. How "AWESOME" is that, He is the Owner of the place. He stands by his reputaion a "Business of Character". That impressed my Wife and I alot. I would recommend Tom Gill to everyone that is interested in a new vehicle, and I will. Vehicle just like EGGS, aren't always cheaper in the country, However you always get what you pay for, So go to Tom Gill, and I am sure that there are many good Sales people there, but ask for Anthony Haley, you will be glad you did, he is like talking to a good friend. Aske him about his litte girl and watch him light up, he is a good man. Anthony Thanks for the opportunity you gave us, if we hadn't bought a car from you, it was just nice meeting you and your co-workers, that place is a Model Dealership of what the public expects. As you can tell, I could go on and on about the place. Thanks to You Tom and your Whole Staff. More

I visited a Chevrolet dealership located in Lexington, KY and I did not have a pleasant experience. When I entered your dealership I was treated with the utmost professionalism. The salesman, Mark Miller w and I did not have a pleasant experience. When I entered your dealership I was treated with the utmost professionalism. The salesman, Mark Miller was friendly and helpful. He was not pushy and I appreciated that. More

I just want to extend my gratitude to Tom Gill Chevrolet and especially to the sales team. John P. LaRon, and Jeff Woods were very patient with us during the buying process and worked diligently to answer and especially to the sales team. John P. LaRon, and Jeff Woods were very patient with us during the buying process and worked diligently to answer any questions with the vehicle and the sales process. Jeff was great to work with, was professional, and answered all our questions. With my purchase I really feel as if I have become part of the Tom Gill family and know that if I were to ever have an issue that Tom Gill Chevrolet will go above and beyond my expectations to get it resolved. I can definitely say that the Tom Gill Experience was exactly as advertised, “The Best!” Thank you again so much for making this a pleasant and easy choice for a new vehicle. You definitely have me as a customer for life!! Brandon A Walker More

From the time we walked in the door everyone was friendly and professional! We used their on-line service so they knew what we were looking for and had vehicles ready for us. They explained everything throu and professional! We used their on-line service so they knew what we were looking for and had vehicles ready for us. They explained everything throughout the process. Follow-up is fantastic. More