Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I visited a Chevrolet dealership located in Lexington, KY and I did not have a pleasant experience. When I entered your dealership I was treated with the utmost professionalism. The salesman, Mark Miller w and I did not have a pleasant experience. When I entered your dealership I was treated with the utmost professionalism. The salesman, Mark Miller was friendly and helpful. He was not pushy and I appreciated that. More
I just want to extend my gratitude to Tom Gill Chevrolet and especially to the sales team. John P. LaRon, and Jeff Woods were very patient with us during the buying process and worked diligently to answer and especially to the sales team. John P. LaRon, and Jeff Woods were very patient with us during the buying process and worked diligently to answer any questions with the vehicle and the sales process. Jeff was great to work with, was professional, and answered all our questions. With my purchase I really feel as if I have become part of the Tom Gill family and know that if I were to ever have an issue that Tom Gill Chevrolet will go above and beyond my expectations to get it resolved. I can definitely say that the Tom Gill Experience was exactly as advertised, “The Best!” Thank you again so much for making this a pleasant and easy choice for a new vehicle. You definitely have me as a customer for life!! Brandon A Walker More
From the time we walked in the door everyone was friendly and professional! We used their on-line service so they knew what we were looking for and had vehicles ready for us. They explained everything throu and professional! We used their on-line service so they knew what we were looking for and had vehicles ready for us. They explained everything throughout the process. Follow-up is fantastic. More
The overall service was excellent. I have traditionally owned Toyotas and, although I do not have any complaints about my experience with Toyotas, I can honestly say that my recent experience with Tom Gill owned Toyotas and, although I do not have any complaints about my experience with Toyotas, I can honestly say that my recent experience with Tom Gill Chevrolet met, if not exceeded, my expectations. The atmosphere was quite pleasant. Eevryone we encountered were very helpful and courteous. We were at Tom Gill Chevrolet for minor service on a 2004 Malibu but we are strongly considering purchasing a Chevy Traverse because of the high ratings that Consume Report gave this vehicle and we trust Consumer Report. I am a die-hard Toyota customer but I will not hesitate to purchase a vehicle from Tom Gill Chevrolet on my next car purchase. Thank you for great service More
Said it before and I'll say it again, "you can't beat the deals or the service at Tom Gill Chevrolet". It truly is a business of character. Everyone is friendly and helpful. I have often stopped by just for deals or the service at Tom Gill Chevrolet". It truly is a business of character. Everyone is friendly and helpful. I have often stopped by just for a car wash and they are quick and gracious. More
I usually don't fill these out, but I bought a used truck from Ben and it was the most fun I've ever had buying a vehicle. Not only did I get the truck I wanted, but Ben made the experience fun and I didn't from Ben and it was the most fun I've ever had buying a vehicle. Not only did I get the truck I wanted, but Ben made the experience fun and I didn't feel pressured into making a decision at anytime during the sale. He went out of his way to get all the information I needed for my loan by picking it up at my house because I didn't plan on coming home with the truck when I went out looking. I would definitely recommend him to anyone looking for a new car. More
Everything was great with the service dept. They kept me informed on my vehicle which I like. They were very nice to me and took the time to be sure that I understood what was going on with my vehicle. I r informed on my vehicle which I like. They were very nice to me and took the time to be sure that I understood what was going on with my vehicle. I recommend them to all my family and friends. More
We have purchased several new and used vehicles through Tom Gill. The entire organization acts with honesty and integrity. We are happy, enthusiastic supporters! It is easy to get accurate pricing. The Tom Gill. The entire organization acts with honesty and integrity. We are happy, enthusiastic supporters! It is easy to get accurate pricing. They are very competitive and the service dept. Is top notch. - Brian Thomas More
Had excellant service here at Tom Gill. Had excellant prices and quick service. I would recommend this dealership to anyone. I will be back for my future services. The new quicklube service is a grea prices and quick service. I would recommend this dealership to anyone. I will be back for my future services. The new quicklube service is a great advantage for my self and others who work during the day and can't seem to find the time to get there vehicle worked on during the day. More
The Tom Gill Dealership visit experience was very pleasant from beginning to end. It has been eleven years since we shopped for a new car... Naturally, Rose and I were there on New Year's Eve (12.31. pleasant from beginning to end. It has been eleven years since we shopped for a new car... Naturally, Rose and I were there on New Year's Eve (12.31.2010). The show room is inviting, comfortable seating arranged in pods of private settings so we could talk without sitting right next to another customer. The place was pretty busy when we walked in at 5PM and we were treated in a friendly, courteous manner right from the first "hello" from the Receptionist. Other staff including, Mark Miller,Laron Moore, Mark Holly and Michelle(who completed our paper work at almost 7PM that evening)and the behind the scenes staff that prep the car and get it ready to leave the lot were just very customer service oriented, friendly, polite and helpful. We were looking for a 2011 HHR and Tom Gill was the fourth dealership that we had actually visited and spent time with in the previous two days. We knew what we could not purchase an HHR from those dealerships were but they just seemed unwilling to negotiate on the price. It was different at Tom Gill. We told Mark what we were looking for, he brought it up to the show room from the lot, and went over the entire vehicle from top to bottom explaining the features etc. Mark then explained the different promotions and allowances that were in place from dealer rebates to the 0% financing option,the Customer Loyalty Rewards Program, the Easy Care Program,the free car washes, the promotions for Onstar and Sirius Radio and the Advantage Rewards Program. We negotiated the cost with the Marks, and we truly believe that we did not pay more than we had to for the HHR; we know we actually got a great deal from Tom Gill that the other dealerships could have given but simply chose not to. We just are really pleased with the entire experience and want to thank everyone involved for their efforts to get this vehicle in our driveway! We certainly will recommend Tom Gill Chevrolet at every opportunity. Happy New Year!! PS. Surprised "to be" driver of the new 2011 HHR - Natalie Carol Kremer (UCDAAPFineartsGrad)renowned Artist and Sculptor in her own right- was speechless!!!! Thank you all so much AGAIN! Paul & Mary Rose Kremer Cincinnati , Ohio More