Tom Gill Chevrolet

Exceeded expectations I didn't know what to expect walking into a dealership for the first time since 2002. I hated the experience then and I was sure I wasnt going to enjo I didn't know what to expect walking into a dealership for the first time since 2002. I hated the experience then and I was sure I wasnt going to enjoy this one either. My wife and i saw Marlon once we walked into the show room, he was pleasant and easy to talk to from the start. I enjoyed going through the process with Marlon, he never once put pressure on us or pushed us in one direction. He was very understanding when I didn't want to look at the varying dollar options(down payment, interst rate etc) scenarios he presented us. He asked where I wanted to be with a monthly payment and worked the numbers to get it where I felt comfortable. Only complaint I have is the wait to finalize paperwork. We agreed on terms at 1130 and i waited 2 hrs to get everything signed. All in all I would return to work with Marlon in the future More

Great service. No pushy sales tactics I came in with an idea of what i wanted and walked out with that exact deal. From monthly payment to interest rate to the exact amount i wanted for my I came in with an idea of what i wanted and walked out with that exact deal. From monthly payment to interest rate to the exact amount i wanted for my trade in. Best car buying experience I ever had. More

Great experience with Connor My son and I went to the dealership looking for a car for him. We had a great rep Connor who helped guide us through the process to find the right car My son and I went to the dealership looking for a car for him. We had a great rep Connor who helped guide us through the process to find the right car and not just settle. He actually seemed to care about what we wanted and not just getting a sale. He and his sales manager were fantastic to work with. More

Quick and easy Found car on website with all the reviews and reports. All the research on the car seemed to be up to date and though. Went to dealership, test drove Found car on website with all the reviews and reports. All the research on the car seemed to be up to date and though. Went to dealership, test drove the car and made a deal. Did have one hitch in the process that was rectified. Tom Gill noticed the tires and brakes needed replaced. Originally was told i would need to pay for the difference in the types of tires that were on the car versus what they were going to replace with. After a bit of time a compromise arranged and I got the type of tires I wanted with no extra cost. More

Fun & Great Customer Service Ricky Brown made getting a new vehicle fun. He was very friendly and knowledgeable. He made sure that I got what I wanted. The experience was excellen Ricky Brown made getting a new vehicle fun. He was very friendly and knowledgeable. He made sure that I got what I wanted. The experience was excellent! Quick, easy, and I wasn't there for an unreasonable amount of time. Awesome customer service. Very pleased. I will definitely recommend Ricky Brown at Tom Gill Chevrolet to family and friends! More

Fantastic - Cheri Wells is terrific This is my 2nd used car purchased from Tom Gill Chevrolet. The service and pricing are both great. I will certainly go back. I recommend this deale This is my 2nd used car purchased from Tom Gill Chevrolet. The service and pricing are both great. I will certainly go back. I recommend this dealership very highly. More

Got a Guy - Marlon Poole There's an old Chicago saying - if someone asks "do you know where I can get" a bike or roofer or contractor or shoes or a car. I would say in this i There's an old Chicago saying - if someone asks "do you know where I can get" a bike or roofer or contractor or shoes or a car. I would say in this instance...I got a guy. Marlon Poole was the first person I spoke with. He's very knowledgeable in his profession and he stuck with me through all the questions and concerns til the end of purchase and beyond. Great asset to this company. I would go to him in the future and certainly recommend him to anyone looking for vehicle. Mindy in finance was perfect to work with as well in helping me understand the finance process. My overall rating of this dealership is a 4.5 not a 5 star rating is because the guys doing the actual detailing of the cars need more training. Every car new or used should be clean/detailed in pristine condition before the customer drives it off the lot. All crevices, between the seats underneath the mats, inside the vents, the inside roof should never have any dirt or muddy smudges. More

Just bought our second Chevy from Tom Gill Chevrolet! We trust Tom Gill Chevrolet and his associates to provide excellent service when we buy new vehicles!! Their sales personnel are knowledgeable and cou We trust Tom Gill Chevrolet and his associates to provide excellent service when we buy new vehicles!! Their sales personnel are knowledgeable and courteous! We trust their knowledge and honesty. Our questions are answered quickly and service is exceptional! We are always satisfied with the service and with our sales representative ! More

Great Experience Over the years, I have purchased numerous vehicles, by different manufacturers, and never encountered the professional treatment I received over the w Over the years, I have purchased numerous vehicles, by different manufacturers, and never encountered the professional treatment I received over the weekend of Nov 23-25. Mr Gill, you should be proud. The crew/staff I dealt with during my purchase was exceptional. From the "Good Morning" greeting as I walked in, to the "Enjoy Your Vehicle" as I drove away. Your entire staff, throughout the exercise was always inquiring as to my needs, they make you feel at home. The sales force went over the vehicle with me from AtoZ, as well as the intro to the entire facility, even tho I was a previous customer. Now, embarrassingly, I wasn't quite satisfied with the 1st vehicle, made an inquiry with Jordon about the return policy he guided me through the process and directed me back to the dealership Sunday afternoon where I was again warmly greeted by Cheri. Was able to obtain the right fit, vehicle for me. I can't offer any more than, "What a Great Car Buying Experience", you should be very proud. Thanks, and I'll be a customer for life. Your Dealership, Your Employees, far exceed the norm. Finally a dealership that has the customer 1st p.s. The "get it ready" crew should be applauded also. Thanks, again Mike Keeley More

Great service from Marlon Customer service was amazing! Marlon was very helpful and understanding of what I was looking for. He was very fun and energetic and got me excited ab Customer service was amazing! Marlon was very helpful and understanding of what I was looking for. He was very fun and energetic and got me excited about the purchase. More