Tom Dolan's Reno Mazda Kia

Never ever go here Kia is a horrible place to get your car fixed, they have had my car for over two weeks and there's been no progress on it. They told me it would be do Kia is a horrible place to get your car fixed, they have had my car for over two weeks and there's been no progress on it. They told me it would be done in one week and still no car. Every time I call to see what's even going on with the car they never have an answer all they can tell me is they will call me back then never call. So when I call them they make it seem like I'm bothering them. They have horrible customer service and the second I get my car back If I ever do I will NEVER EVER take it there again!!! More

Don't believe a word they say. They bought a car from me on Saturday,February 21st. Alfonso Seoana promised me they would pay off my loan and I would have my check on Monday, Februa They bought a car from me on Saturday,February 21st. Alfonso Seoana promised me they would pay off my loan and I would have my check on Monday, February 23rd. Monday came and went (no check), Tuesday they were not returning my calls. They took their time paying off the loan. Now they say I can't get the money they owe me, until they get the title from the bank. I checked with my bank and they are going to send out the title on March 12th (hopefully). That will be over 3 weeks before I get the money they owe me. I have no car and no money to buy another car. The sad thing is my wife and I left the dealership feeling pretty good about this place. But that opinion went screaming down hill after we found out all they did was lie and make excuse after excuse. STAY AWAY FROM THIS PLACE. More

Great experience and an amazing deal My girlfriend and I purchased a new Mazda CX-5 yesterday. The entire experience was fun, no pressure, and much less time-consuming than we had anticip My girlfriend and I purchased a new Mazda CX-5 yesterday. The entire experience was fun, no pressure, and much less time-consuming than we had anticipated. Dan Wagner, our vehicle specialist, was a fun, no-nonsense, Low pressure, great salesman. The entire staff were excellent at providing us a great deal, on a great car. Highly recommended! More

Nice Experience They listened to my needs and worked with what I was looking for in a vehicle. They were always available,polite and happy to help. They listened to my needs and worked with what I was looking for in a vehicle. They were always available,polite and happy to help. More

Exceptional dealership with a hard working and friendly team I was recommended to purchase a used car from the Dolan Auto Group and to work with Dan Wagner. I had initially called Dan to cover my options and he I was recommended to purchase a used car from the Dolan Auto Group and to work with Dan Wagner. I had initially called Dan to cover my options and he was very professional and courteous on the phone. He took my information and called me back within minutes to give me my price range and the best for me. I went to the dealership the next morning and was greeted by Dan almost immediately and he had already picked out a car that he thought I would like. I immediately knew this was the car for me because he picked something out that I told him I wanted for my kids and I. Dan was patient with me and made sure he was helping me the entire way. Alfonso worked very hard with the financing company to get me approved because I do not have the best credit and he was on the phone until he could get a firm approval. Once approved, David was very friendly and got me quickly through my paperwork. This team of professionals went above and beyond my expectations every step of the way! I will always come back to this dealership for any of my future car buying needs! Thank you! More

Exceptional Quality, Courtesy and Expertise of professionals Exceptional Quality, Courtesy and Expertise of everyone we met and worked with yesterday. This includes Dan Wagner, David Ellison, Kameron, Hubert, an Exceptional Quality, Courtesy and Expertise of everyone we met and worked with yesterday. This includes Dan Wagner, David Ellison, Kameron, Hubert, and the other fine gentlemen we met while test driving, financing, trading in our own vehicle and purchasing our new vehicle. I have never had such a pleasant experience at a Dealership. Mr. Dolan's staff of experts should be commended on making our experience wonderful. I have already recommended this dealership to seven people this morning, and will continue to do so in the future. Thank you for a fine professional upscale experience. Sincerely, John and Tammy Kinsley More

Awesome Experience My Husband and I went to Mazda Kia and was assisted by Alfonso, Robbin, Kameron. They were very friendly and helpful. They went above and beyond my My Husband and I went to Mazda Kia and was assisted by Alfonso, Robbin, Kameron. They were very friendly and helpful. They went above and beyond my expectations!!! I would refer all my friends and family to your company :) More

Great dealership Told them my price range and worked perfectly around that. Didn't pressure me into buying a more expensive car instead actuality tried to sell me less Told them my price range and worked perfectly around that. Didn't pressure me into buying a more expensive car instead actuality tried to sell me lesser model to make it easier on me. Very glad to have done buissness with. More

Kia Soul My husband and I traded in a car that we were upside down in and another car. Ryan Dolan, Jose Aispuro, Ali Bisharat and Brian Kelleher really took ca My husband and I traded in a car that we were upside down in and another car. Ryan Dolan, Jose Aispuro, Ali Bisharat and Brian Kelleher really took care of us and made the experience very enjoyable. I'm REALLY happy with our new Kia Soul. It's a beutiful car and so fun to drive. Cameron in financing was also great to work with. This is my second Kia and when I need a new car I'll definately will buy another one. Thanks for the great service. More

Got my dream car! I nearly bought a used Audi from Dolan Toyota. I test drove the car on my lunch and told the sales guy I would be back at 3:30 with my husband. In t I nearly bought a used Audi from Dolan Toyota. I test drove the car on my lunch and told the sales guy I would be back at 3:30 with my husband. In the meantime my husband told me my dream car was at Kia (I have been looking at the Optima for about a year) But I insisted he look at the Audi. I was there at 3:30 sharp, no sales guy. We stood around for 28 minutes and I told my husband I want to go, this didn't feel right. Another sales man said he would help us and what car were we looking at. I told him, and he said he would get the car. I told him I don't need to see the car, just wanted to talk numbers, but he insisted on getting the car. I left, annoyed, and went right to Kia. Giovanni came right up to me, he was sweet and pleasant, and very helpful. I told him what I was there for and he went and got the car, and I left there a couple of hours later. I have never been at such peace with such a huge purchase, I love driving my new Optima Turbo limited! Thank you Giovanni and the staff at Kia for making this happen for me, I really appreciate it! More