Tom Dolan's Reno Mazda Kia

The BEST experience buying our 1st BRAND NEW Kia!!! :-) My husband and I recently bought a brand new 2016 Kia Sorento from the guys at Dolan Reno Kia and the experience far exceeded our expectations! We wer My husband and I recently bought a brand new 2016 Kia Sorento from the guys at Dolan Reno Kia and the experience far exceeded our expectations! We were first greeted by Levi and his no pressure, calm, fun attitude is what really helped us decide to move forward with purchasing a vehicle through the Dolan Kia group. We had just started the process of looking for our next family vehicle and when we explained to Levi what we were looking for, he didn't stop until he helped find us the perfect fit. He respected that we had done research and that we weren't going to settle on the first car we test drove (and we test drove quite a few ;-) ). There was no pressure put on us to immediately buy and that really helped finalize our decision. When we finally decided on the Kia Sorento, the entire process from start to end with the Reno Kia team was truly wonderful. From Levi, to Ali who really worked with us on the final price of the car to help with our budget. To Matt E., the finance guy, who helped make the paperwork part of the process super easy and enjoyable. To Christian, who showed us all the bells and whistles of our amazing, new car! :-) We absolutely LOVE our new Kia and still can't believe we own this fantastic new car! We have recommended the Dolan Reno Kia group to all of our family, friends, and anyone who stops us in a parking lot that can't believe our sleek new car is a KIA! Levi, Ali, Matt E., Christian, and the entire Dolan Reno Kia group -- Thank you ALL SO MUCH for making the experience of buying our 1st brand new car the absolute best! You all have set the bar high for the best experience of buying a car and we look forward to purchasing our next vehicle through you guys in the future. Also, we also want to give a big personal thank you to Matt Ellison, and the team, for helping us get the small issue fixed on our Sorento. You all went above and beyond and we can never truly thank you guys enough! :-) Val & Brandon M. More

Easy,fast,good lustening skills! Vinnie piazza is the first salesman EVER that listened to us about our budget! No high pressure! Travis May the financial guy kept crunching numbers t Vinnie piazza is the first salesman EVER that listened to us about our budget! No high pressure! Travis May the financial guy kept crunching numbers till we were happy!!!! Also,unheard of! The best part for me is that christian Arias sat with me (in the vehicle) and helped me hook up my phone for bluetooth and explained all the controls in the car and even programmed my favorite radio stations!!! Most people just hand you a giagantic manuel and you never get around to reading it. This was my very favorite part of going to this dealership!!!! More

Thank you to the Dolan Team Thank you so much for such a great automobile purchasing experience. Connor on internet sales helped us find the perfect vehicle for our needs. Shaun Thank you so much for such a great automobile purchasing experience. Connor on internet sales helped us find the perfect vehicle for our needs. Shaun in leasing helped get the best program for us. Travis explained the purchase documents and Chris did a great job explaining how all the options worked. Truly a team effort. Many thanks to your entire team Tom. More

awesome This is the best car buying experience we have ever had. There was no pressure to buy and spent alot of time explaining all about the car We went to This is the best car buying experience we have ever had. There was no pressure to buy and spent alot of time explaining all about the car We went to some other car lots after looking at Dolan and they right away started telling us we had to buy today we left and went back and saw Dan and bought the car More

Thank All of You! My wife and I traded a 2010 Kia Soul in for a new 2015. The experience was fun, even relaxing and very entertaining! Want to thank Kevin Denning for i My wife and I traded a 2010 Kia Soul in for a new 2015. The experience was fun, even relaxing and very entertaining! Want to thank Kevin Denning for introducing us to Dan Wagner who did a very professional and informative "chat" with us describing all of the advantages of the new model...no pressure and plenty of room for discussion. The "Enforcer" (you know who you are) was very unintimidating and pleasantly encouraging. He and Dan both connected with a world of knowledge plus wonderful sense of humor. Mathew Ellison, the finance manager, translated all of the numbers written down with an oratory we could actually understand along with giving us absolute answers to absolute questions. He also saved us some $$. This exchange was enhanced with smiles and a great attitude. We also don't want to forget Christian, a very intelligent and charming young man who showed us how to push all the right buttons and even turn on and off the radio! Thank you all....professional +.....enjoyed the time with you and we will certainly enjoy the new Kia Soul! More

Purchase of 2015 Kia Sportage EX BestDealer & Salesman Jose m Aispuro-Lario is the best salesman that my husband and I have ever dealt with. Jose is knowledgeable on all of the vehicles that are on his lot Jose m Aispuro-Lario is the best salesman that my husband and I have ever dealt with. Jose is knowledgeable on all of the vehicles that are on his lot. Jose was not pushy or aggressive and patiently answered our questions. We have purchased many vehicles over the years and I have always left the dealership feeling frustrated by the salesperson and finance manager. Jose and Travis make an awesome team at Dolan Kia ,We had great support from the start to the end , you will always have our business. Thank you Merlyn and Janet McGraw More

Great experience, Checked the internet for a Kia Sorento, found one that caught our fancy. Stopped in to look and took 3 days to consider, went back and bought it. Th Checked the internet for a Kia Sorento, found one that caught our fancy. Stopped in to look and took 3 days to consider, went back and bought it. Thanks, Duane, Ali and David, you guys were great! More

best experience EVER Started looking back in November for a new car on their website. Found exactly what I was looking for- a beautiful Mazda3 i Touring- and started wo Started looking back in November for a new car on their website. Found exactly what I was looking for- a beautiful Mazda3 i Touring- and started working with Cinthia Felix. .. She was AMAZING! She went WAY above and beyond. With me being 250 miles away I was prepared for a horrible lengthy back and forth experience but thanks to her excellent communication and planning the actual car I wanted was waiting for me with an experienced salesman - Giovanni - at the front door with a smile and a handshake... ON A SATURDAY! Everything was perfect. No surprises with pricing or financing which was awesome considering my credit challenges. Which brings me to Matt in finance. This guy is a true asset to the Dolan team. He was swamped as it was a Saturday & he was the only one working on contracts... I was in & out with a better rate and smaller monthly & down payment than we had settled on before I made the trip with my sister in law- who decided to buy a very nice Kia SUV after seeing how easy & professional these guys were to deal with. It's obvious that these people love what they do & they do it better than any I've dealt with in the past. Giovanni followed up with us on several occasions after the sale to make sure we were happy, and Cinthia did the same. I needed some help today- 5 months later- and Cinthia actually remembered me by name! Between her & Matt they saved me a 500 mile round trip over some service contract issues that were really not even their concern and had nothing to do with Dolan Mazda. I can't say enough good about these people honestly. They didn't have to go so far out of their way to help but they were happy to do it and that's why I felt the need to write this lengthy but honest review. Because of these 3 people I will be a customer for life and recommend them to everyone I know. Thanks again guys! Rebel & Family More

Won't honor free service given at time of of purchase. Was given three free oil changes when I purchased a used car. Went to get the last oil change and was told it was expired. Really! Supposed to get thr Was given three free oil changes when I purchased a used car. Went to get the last oil change and was told it was expired. Really! Supposed to get three oil changes in one year!? Could have told me on the phone when I made the appointment. Waited till I drove all the way out there to tell me it was expired!? Wasted my time and gas. Classic bait and switch. More

Best Buying Experience EVER!! Our salesperson, Travis, and the General Manager, Hubert, were both super helpful and friendly to work with. Of all the cars I have purchased, this wa Our salesperson, Travis, and the General Manager, Hubert, were both super helpful and friendly to work with. Of all the cars I have purchased, this was by far the best experience I have ever had!! I would definitely recommend anybody that needs a care to go see them!! More