Tom Dolan's Reno Mazda Kia
Reno, NV
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2017 CX-3, Zoom Zoom Ciso was very professional and helpful. No pressure. He was a pleasure to work with. I would highly recommend him to friends and family. Steve Harris Ciso was very professional and helpful. No pressure. He was a pleasure to work with. I would highly recommend him to friends and family. Steve Harris was also very professional in handling the business end of the car purchasing experience. He represented himself and the dealership with the highest of standards. Each of the staff members were courteous and worked well together. We received a follow-up call the next day from Mercedes inquiring if there were any other questions we had and if she could be of any further assistance. The Dolan Team model is being well executed at the Dolan Reno Mazda dealership. Two Thumbs Up! More
Great experience! Probably one of the best car buying experiences I've ever had! Ciso, Steve and Nicole were great and although it was a long day, I was not disappointe Probably one of the best car buying experiences I've ever had! Ciso, Steve and Nicole were great and although it was a long day, I was not disappointed with the level of service. Thanks for everything! More
Jennifer and Kaesey are amazing! Would definitely recommend My husband and I had an amazing experience with the Dolan Mazda Kia. We first went in during early February to look at the Mazda CX9. Jennifer showed My husband and I had an amazing experience with the Dolan Mazda Kia. We first went in during early February to look at the Mazda CX9. Jennifer showed us the Mazda and let us sit in it. We let her know that we wanted to save up a big down payment, so we were going to try to buy in about a year. Even though she knew we weren’t expecting to buy she was still so helpful and talked to us like she was going to make a sale. She was honest and told us what people didn’t like about the Mazda and we realized, we agreed with them. She suggested we looked at the Kia Sorento, so she took us over next door and let us sit in the Kia and talked to us for almost an hour. We found out that they are not based on commission, so they don’t try and sell you things you don’t need and you could tell they were much more honest and friendly than the other dealerships we went to. Fast forward a month and a half and we decided that it would be better to buy our car now, rather than wait. We went back to the Kia dealership and Jennifer had been promoted, so Casey helped us out. He was just as amazing as Jennifer, very knowledgeable and friendly. He took us test driving and by the end of the day we were sold. Everyone we dealt with at the dealership was so awesome, and again, I love that they do not work off of commission. It made the whole process much less stressful. I, personally, hate dealing with pushy sales people. Jennifer and Casey were so trustworthy, and would tell you cons as well as pros, so you knew exactly what you were getting. We would definitely recommend buying your cars from this dealership. More
CISO ESPARZA/DOLAN FAMILY CISO ESPARAZA is an excellent customer serve individual for only being a 4 month employee. that TEAM sales method should be a model for all car dealer CISO ESPARAZA is an excellent customer serve individual for only being a 4 month employee. that TEAM sales method should be a model for all car dealers. I've been doing personal & now fleet business with DOLAN AUTO GROUP a very long time! The second generation of THE DOLAN Family are leaders in our community & entire management staff as well. Tom Dolan & Mazda should be elated. CX-9 2017 Signature is the finest vehicle I've ever had & I'm 70!! GREAT JOB TO ALL!!! More
They bent over backwards for us. After many hours of trying to find the right deal, I decided to shop around. I took their last VERY good offer to another dealership where they had th After many hours of trying to find the right deal, I decided to shop around. I took their last VERY good offer to another dealership where they had the same car, all the same options and almost the same milage, The other dealership said there was NO WAY they could match the offer, so back to Dolan I went and they honored the offer with no problems. I highly recommend!! More
Excellent Salesman So we got a Kia Optima this weekend and we're helped by Salesman Ciso, he was great which he explained everything to us in Spanish. He was so good bec So we got a Kia Optima this weekend and we're helped by Salesman Ciso, he was great which he explained everything to us in Spanish. He was so good because he was not the pushy type to try to get us to buy anything like others do. He took his time and showed us all around till we found what we liked. Thank you Ciso, you're awesome, I really love my new car!! More
Helpful with a capital H Though Car shopping is stressful experience, I had a decent time with Ciso. He was very helpful and I recommend him for anyone looking to get a car. Though Car shopping is stressful experience, I had a decent time with Ciso. He was very helpful and I recommend him for anyone looking to get a car. More
Foden's 2017 Kia Our salesman was very easy to deal with gave us all of the options was happy to have us test drive he was knowledgeable and straightforward Cisco i Our salesman was very easy to deal with gave us all of the options was happy to have us test drive he was knowledgeable and straightforward Cisco is definitely an asset to your company and your dealership. He answered all of our questions and concerns and I am very happy to be now driving my new Sorrento. Everyone at the dealership went out of their way to make the process as easy as possible. More
A Journey Made Easy and Memorable Steve directed us to Kaesey after our arrival to the dealership. Kaesay truly showed personable customer service, From showing us all of our options t Steve directed us to Kaesey after our arrival to the dealership. Kaesay truly showed personable customer service, From showing us all of our options to answering our many, many questions, Kaesey showed consistent care throughout the whole experience. He did a very good job in making us feel welcomed every time we stepped into the dealership. Although our experience took many days to complete, Kaesey stood by us through the whole process. More
Great Experience The dealership from top to bottom made me feel welcomed and comfortable. I enjoyed the process was straight forward and to the point. I'd gladly do bu The dealership from top to bottom made me feel welcomed and comfortable. I enjoyed the process was straight forward and to the point. I'd gladly do business with them again in the future. I'd recommend them every time. More





