Tom Dolan's Reno Mazda Kia
Reno, NV
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Friendly and knowledgable staff. This dealership is great to work with. The staff was knowledgable and friendly. The best experience I have ever had buying a new car. Thank you especi This dealership is great to work with. The staff was knowledgable and friendly. The best experience I have ever had buying a new car. Thank you especially to Narciso who helped make my buying experience delightful. More
Great customer service From my initial online inquiry through the entire car buying experience, everyone I met was friendly and helpful. Special thanks to Nick Martinez for From my initial online inquiry through the entire car buying experience, everyone I met was friendly and helpful. Special thanks to Nick Martinez for his patience in fetching cars from the back lot for me to test drive and providing all the information I requested in order to choose exactly the right car and payment option for me. I was very impressed with the entire process, and being handed the keys to my new car with a huge red bow on top was a nice touch. More
Nice folks! The folks at Dolan Mazda Kia were helpful, friendly and knowledgeable. They guided me through every part of the car buying process with enthusiasm an The folks at Dolan Mazda Kia were helpful, friendly and knowledgeable. They guided me through every part of the car buying process with enthusiasm and made me feel comfortable. I would definitely recommend them! More
Pleasant Car Buying Experience We had a pleasant car buying experience with Dolan Mazda. SHANE Munis was very personable and low-key. He gave us a lot of good information about th We had a pleasant car buying experience with Dolan Mazda. SHANE Munis was very personable and low-key. He gave us a lot of good information about the vehicles and took us out driving. Then, after I did some research, I began negotiating a deal with Steve Harris by email. He was very responsive and accommodated my request to the best of his ability. All that was left was to come in and sign the papers. Narciso Esparza showed us all the details about our new car. All-in-all it was a great car buying experience and I am very happy with my new CX-5. More
Stress free, great experience We were helped by Woodrow Reynolds. He was very pleasant, friendly, polite, helpful young man. He would answer our questions and if he did not have We were helped by Woodrow Reynolds. He was very pleasant, friendly, polite, helpful young man. He would answer our questions and if he did not have the answer he would find the answer. It was a pleasure dealing with Woodrow. If I had to rate him on a scale of 1 to 10 (10 being top#), I would give him 10+!! More
JUST BOUGHT A NEW KIA OPTIMA XZAVIER BARR WAS MY SALESMAN AND I COULDN'T HAVE BEEN HAPPIER. THERE WAS NO PRESSURE, HE WENT OUT OF HIS WAY TO GET ANSWERS FOR ME. KATY WHO TOOK CA XZAVIER BARR WAS MY SALESMAN AND I COULDN'T HAVE BEEN HAPPIER. THERE WAS NO PRESSURE, HE WENT OUT OF HIS WAY TO GET ANSWERS FOR ME. KATY WHO TOOK CARE OF THE FINANCING WAS AS GOOD AND HAPPY TO EXPLAIN ALL THE DETAILS OF THE LOAN. I WAS INTRODUCED TO THE PEOPLE I WILL NEED TO KNOW FOR MY NEXT APPOINTMENT. I STILL HAVE TO STOP BY TO SEE LISA WHO IS THE DELIVERY SPECIALIST, SHE WILL TEACH ME ALL ABOUT THE GADGETS ON THE CAR ( I GUESS YOU CAN CALL HER THE GADGET GIRL) I FEEL I GOT A GOOD DEAL AND FEEL I CAN COMFORTABLY RECOMMEND THIS DEALER TO MY FRIENDS. PHILIP A. JULY20,2017 More
Awesome Dealership! I purchased 2017 Kia Niro EX. The dealer is really patient and followed my goal and requirements. He worked with me making sure I feel more comfortabl I purchased 2017 Kia Niro EX. The dealer is really patient and followed my goal and requirements. He worked with me making sure I feel more comfortable with payment and interests. I really appreciated it alot. Thank you! More
Great dealership! We purchased a new Kia Soul to tow behind our RV today from this dealership. Our salesperson Nick, was awesome, he went the extra mile for us and fou We purchased a new Kia Soul to tow behind our RV today from this dealership. Our salesperson Nick, was awesome, he went the extra mile for us and found me just what I was looking for. The person at the Service desk, whose name was also Nick was very helpful in helping us purchase Kayak racks and they installed them right then! The people who handled the paperwork were nice and very efficient, and finally Lisa who went out and explained the "goodies" in the car was very helpful and paired both of our phones for us. Thank you to the entire staff at Dolan Mazda Kia for making this such an easy and pleasurable experience. More
Our New Kia Sportage From start to finish, everyone was great! Cody was a very nice guy to work with. He was knowledgeable, fun and pleasant. He made sure we had cold wate From start to finish, everyone was great! Cody was a very nice guy to work with. He was knowledgeable, fun and pleasant. He made sure we had cold water and drinks on this hot day. The 2 from finance were so nice and helpful they seemed to share in our excitement about buying our new car. The girl who helped with tech answered all of our questions making us comfortable using the technology of the Sportage. What a great team! You can be very proud of them and the way they treat their customers. More
Bought a 2016 Kia soul Love everyone at this dealership all were friendly and helpful!! Special thanks to Ciso, Cody and Sara you guys rock!! Drove my car off lot with a hug Love everyone at this dealership all were friendly and helpful!! Special thanks to Ciso, Cody and Sara you guys rock!! Drove my car off lot with a huge smile on my face! Will definitely tell friends and family to go there. Narciso Esparza is a great salesperson will send people his way to buy a car, he was kind and thoughtful and went out of his way to make my experience a great one. Thankyou so much Hugs Terri kise More





