Tom Dolan's Reno Mazda Kia

Made the decision and easy one! A big thank you to both Aaron Flaton and Ben Westby for working to get me into the car I had really wanted. You both were very friendly and made the d A big thank you to both Aaron Flaton and Ben Westby for working to get me into the car I had really wanted. You both were very friendly and made the decision an easy one! I am beyond exited! More

Quick,Pleasant and Precise. I give this dealership 5 stars,why? 3 reasons. One,they didn't try to oversell the quality of my vehicle,very straight forward and honest. Two,when I I give this dealership 5 stars,why? 3 reasons. One,they didn't try to oversell the quality of my vehicle,very straight forward and honest. Two,when I explained what I needed and wanted in a car,they already seemed to know the perfect vehicle for me(and they did). And the third and most important reason for myself,is every employee I Interacted with was polite and professional,Ben Westby and Jeremy Parke in peticular. More

Knowledgeable safe member I want to give a big thank you to BEN WESTBY for helping us in our purchase on our car he was very knowledgeable on the car and made us feel very comf I want to give a big thank you to BEN WESTBY for helping us in our purchase on our car he was very knowledgeable on the car and made us feel very comfortable in our decision he answered all the questions we had and we will definitely be visiting them again thank you !! More

Best experience buying a car! I had the best experience buying my first new car here at Dolan Mazda. Everyone was so friendly and helped in any and every way they could. I never fe I had the best experience buying my first new car here at Dolan Mazda. Everyone was so friendly and helped in any and every way they could. I never felt pressured to buy a car, and I could tell that they genuinely cared about finding the right car for me. I will recommend this dealership to everyone I can. I also want to point out that the salesman, Ben Westby, was the best salesman I have ever had the pleasure of working with. He was very knowledgeable and incredibly kind for the entire duration of the car purchase. I will definitely be working with them again in the future! More

An excellent customer experience I had an excellent customer experience buying a car from this dealership. Everyone was very friendly, very helpful. Ben Westby was the salesman I de I had an excellent customer experience buying a car from this dealership. Everyone was very friendly, very helpful. Ben Westby was the salesman I dealt with and he was absolutely first rate. He was very friendly and very knowledgeable about the product. By the end of the transaction, I felt we were friends. To the management of Dolan Mazda Kia, I'd say that Ben was a "keeper." More

Warm staff made us repeat customers While having our mx-5 serviced, we began to wander around the lot, and ended up deciding to trade for a small suv. The sales staff was friendly and ea While having our mx-5 serviced, we began to wander around the lot, and ended up deciding to trade for a small suv. The sales staff was friendly and easy going, making us feel comfortable. Narciso had taken the time to learn all the available feature options and quickly provided accurate answers to all of our questions. Nothing turns me off quicker than when a salesperson doesn't know their product, so Ciso's knowledge must be mentioned. This is a car dealership, and we understand they operate with the goal of moving inventory at maximum profit. Fair enough, that's how all business operates. However, we felt zero pressure. The transaction was handled as a friendly conversation and any of our concerns were addressed in a straight-forward manner. I choose whether or not to give my business to a dealer based on the customer service values of the men and women out on the floor. I've now chosen Dolan Mazda twice. More

Friendly, knowledgeable staff clean We visited several Reno dealership's in search of a new car.The staff at Dolan knew their vehicles inside and out,very friendly, informative and most We visited several Reno dealership's in search of a new car.The staff at Dolan knew their vehicles inside and out,very friendly, informative and most of all did not give you the feeling of being forced into buying what they needed to sell! Everyone there was very friendly helpful and made our new car buying experience very easy!They were up to date on all of their vehicles. We gave them our top dollar we wanted to pay and guess what! They went below it! Awesome! I would recommend Narciso our sales person to anyone wanting to buy a new car !We are now the proud new owners our Kia Rio! Thank you to all who helped us, and making it easy to drive away with our new Kia Rio! Oh and thanks for the free hats. They are also pet friendly! More

The best car dealer in town!! Thank you Nick Martinez and the rest of the mazda team. My husband and I couldn't be happier with our experience with you guys. Who knew that buying Thank you Nick Martinez and the rest of the mazda team. My husband and I couldn't be happier with our experience with you guys. Who knew that buying a new car could be so nice. More

My new ride!!!! Ciso is so knowledgeable answered all our questions and walked us thru the whole buying a new car experience. We might not have been his easiest custo Ciso is so knowledgeable answered all our questions and walked us thru the whole buying a new car experience. We might not have been his easiest customers but he was very patient and sold us exactly what we were looking for within our budget Thank you Ciso and Angel More

Our Purchase Nick Martinez was very knowledgeable about our car & explained all the features available during our drive around Reno. We enjoyed working with Nick Nick Martinez was very knowledgeable about our car & explained all the features available during our drive around Reno. We enjoyed working with Nick & the rest of the team. Great customer service. More