Back

Tom Dolan's Reno Mazda Kia

Reno, NV

3.9
364 Reviews

9475 S Virginia St

Reno, NV

89521

Directions

By Type

Showing 364 reviews

March 19, 2019

Employee expertise Went in looking for a new car. Met with Cisco Esparza at front desk. After explaining what we were looking for Cisco Took us to the parking lot sho More

by Skip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Mar 20, 2019 -

Tom Dolan's Reno Mazda Kia responded

Thank you so much, Skip! It's fantastic to hear that you had a positive experience test driving vehicles with Cisco. We really love that you were able to get into the right car at the right price. We appreciate you choosing Dolan KIA! Safe driving in your new ride.

February 28, 2019

Great with no pressure Got a great car for a great deal. Narciso and Nick we're great and helped me to buy my first car. I would highly recommend them to family and friends! More

by Tami123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Martinez, Narciso Esparza
Feb 28, 2019 -

Tom Dolan's Reno Mazda Kia responded

Hi Tami - We are honored that you chose Dolan KIA for your first vehicle. It's wonderful that Narciso and Nick made it a memorable experience! Thank you so much for your review and for referring us to your family and friends, we truly appreciate it.

February 09, 2019

Best customer service experience I had a great customer experience. Everyone was polite & helpful. I also got a great car. Thank you I will be back in the future & reccomend you great More

by nicoler04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Paxton, Angel Ramirez
Feb 11, 2019 -

Tom Dolan's Reno Mazda Kia responded

Hi Nicole - At Dolan KIA customer service is our priority and we are thrilled that you received polite and helpful service. Thank you so much for the five star review and for recommending us, we wish you safe and happy driving in your new car.

January 31, 2019

Purchased a Kia Turbo Sportage I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our tim More

by mcrobert58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Ruiz-Lopez - 5 stars also, BAYLEE KENNEDY, Ben Westby
Jan 31, 2019 -

Tom Dolan's Reno Mazda Kia responded

We can't ask for a better review than this! First, we are honored that you called Ben the best salesman in Reno. Second, we love that our team worked to make sure you were satisfied and that the purchasing process went smoothly. Finally, it makes our day that you are enjoying your new Kia. Thank you so much!

January 13, 2019

Time Not well Spent Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to More

by debS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, Cody Paxton, Angel Ramirez
Jan 14, 2019 -

Tom Dolan's Reno Mazda Kia responded

Deb, thank you for purchasing your vehicle with us. I'm sorry to read that Finance was not able to assist you right away. I appreciate you sharing this feedback so that we can improve our service. If there's anything I can do, please don't hesitate to reach out. Thank you, John Elcano - Sales Manager - 775-353-6808

January 12, 2019

You have to go with Ben Westby!! Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention f More

by Buttons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Westby
Jan 14, 2019 -

Tom Dolan's Reno Mazda Kia responded

What a great review, thank you Serra's! We love hearing from our customers that the car buying experience was fun - just as it should be. Thank you for the wonderful review and for choosing Dolan KIA!

December 26, 2018

Best service this side of Westeros I had some time to Kil so I made the Trex to the local Dolan Mazda Dealership. When I arrived, Jeremy sat down with me and offered key insight into a More

by Dracarys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Parke
Dec 26, 2018 -

Tom Dolan's Reno Mazda Kia responded

Thanks for stopping by, glad the team at our Mazda store could help!

December 23, 2018

Friendly Ciso was pretty cool and helped out a lot. He made sure we understood and stayed on top of what we wanted. Also stayed on top of when our car would be More

by Gammer353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Dec 26, 2018 -

Tom Dolan's Reno Mazda Kia responded

It's our privilege to assist you! It's awesome to hear that Ciso provided helpful service and kept you well-informed throughout the process. Thank you!

December 18, 2018

Angel Ramirez got a workout! I bought my gorgeous Mazda3 last night. My product specialist, Angel Ramirez, really hustled to get everything done for me quickly- thank you! My ne More

by Mazda driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
Dec 19, 2018 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the five-star review! It makes our day to hear that Angel worked hard to get you into your Mazda3. All of us at Dolan Kia wish you safe driving!

December 13, 2018

Super nice salesman. Very knowledgeable. Ciso Esparza was so helpful to me in buying a car today. He was very knowledgeable and patient with me and my purchase. His demeanor made me want to b More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Dec 13, 2018 -

Tom Dolan's Reno Mazda Kia responded

Mary - First, we love to hear that Ciso provided knowledgeable, patient service and went out of his way to get the car you wanted. Second, we are so happy that Baylee explained everything so you were comfortable with your purchase. Congratulations on your new vehicle and happy holidays! We appreciate your kind review.

...
11
...