Tom Dolan's Reno Mazda Kia
Reno, NV
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Employee expertise Went in looking for a new car. Met with Cisco Esparza at front desk. After explaining what we were looking for Cisco Took us to the parking lot sho Went in looking for a new car. Met with Cisco Esparza at front desk. After explaining what we were looking for Cisco Took us to the parking lot showed us a half a dozen cars explaining each one in great detail. We drove for five cars all of them were excellent. I came back the following day and after making my decision I got exactly the deal that I wanted. All of the people I dealt with at the dealership were excellent. No problem and everything was explained in great detail. I would not hesitate to buy another car from these people and I would send my best friend there to buy a car. More
Great with no pressure Got a great car for a great deal. Narciso and Nick we're great and helped me to buy my first car. I would highly recommend them to family and friends! Got a great car for a great deal. Narciso and Nick we're great and helped me to buy my first car. I would highly recommend them to family and friends! Wonderful experience today. Thank you! More
Best customer service experience I had a great customer experience. Everyone was polite & helpful. I also got a great car. Thank you I will be back in the future & reccomend you great I had a great customer experience. Everyone was polite & helpful. I also got a great car. Thank you I will be back in the future & reccomend you greatly. More
Purchased a Kia Turbo Sportage I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our tim I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our time looking and Ben was so patient. He is very polite and knowledgeable. The car we wanted was not at his lot, Ben found the car we were looking for and made the deal to bring it to Reno for us. I could not have been more pleased. Baylee Kennedy processed our paperwork and he was also very knowledgeable and courteous. Baylee went out of his way to accommodate our requests and answer all our questions. Even Christian Ruiz-Lopez, the employee who handles all clients with repair service bent over backwards to help us. He wanted to make sure we were happy with the transaction and to make sure we knew we can call him at anytime with any questions or appointments arrangements we might need to make. Dolan even has an employee who drives full time to take clients to and from their establishment to wherever they need to be, you just can't be that service! He was also very friendly. It seems Dolan has a great team of employees working form them and I love the Kia, it is just beautiful and had all the bells and whistles that I wanted. Thank you Dolan, Ben & Baylee and the rest of the staff for making our experience a great one! We highly recommend buying a car from Dolan and this team of great employees. More
Time Not well Spent Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to me. They only had one person working. I was there from 3:30 to 10:00 pm at night and they closed at 7:00pm. Angel stuck with me the whole time. More
You have to go with Ben Westby!! Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention f Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention fun! He made our whole buying experience such a pleasure. Make sure you ask for him when stopping by. You will not regret it! The Serra’s Dayton, Nv More
Best service this side of Westeros I had some time to Kil so I made the Trex to the local Dolan Mazda Dealership. When I arrived, Jeremy sat down with me and offered key insight into a I had some time to Kil so I made the Trex to the local Dolan Mazda Dealership. When I arrived, Jeremy sat down with me and offered key insight into a strategy to attack the inventory, to find the best deal. I noticed that the coffee at the Honda dealership 10 leagues south was not asgrd as the coffee at Mazda either. I accidentally dropped the coffee on the floor and it made a loud BOOM. I had to run to my dragon to grab a napkin to clean up the SOPping mess, and then I abdicated the dealership. More
Friendly Ciso was pretty cool and helped out a lot. He made sure we understood and stayed on top of what we wanted. Also stayed on top of when our car would be Ciso was pretty cool and helped out a lot. He made sure we understood and stayed on top of what we wanted. Also stayed on top of when our car would be coming in as well. Thanks dood. More
Angel Ramirez got a workout! I bought my gorgeous Mazda3 last night. My product specialist, Angel Ramirez, really hustled to get everything done for me quickly- thank you! My ne I bought my gorgeous Mazda3 last night. My product specialist, Angel Ramirez, really hustled to get everything done for me quickly- thank you! My new car is great and the dealership really worked to give me a good price. This is my fourth Mazda I'm very happy with it! More
Super nice salesman. Very knowledgeable. Ciso Esparza was so helpful to me in buying a car today. He was very knowledgeable and patient with me and my purchase. His demeanor made me want to b Ciso Esparza was so helpful to me in buying a car today. He was very knowledgeable and patient with me and my purchase. His demeanor made me want to buy a car from him. He went out of his way to go to another location to get me the car that I wanted. There was no pressure to buy but he gave me options to consider. I see many people in my job travels and I will personally recommend him to anyone who wants buying a car to be an absolute pleasure. I am so grateful for his professionalism and kindness when buying from Dolan Mazda. And the finance manager Baylee Kennedy was also so knowledgeable and explained everything to me so completely. You men are the best at Dolan Mazda-Kia!! Merry Christmas Ciso and Baylee. Mary More





