Tom Bush Mazda
Jacksonville, FL
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327 Reviews of Tom Bush Mazda
First time buying a car Smitty made my first time buying a car a breeze! He provided me and my family with great service and is a really awesome guy. Would highly recommend h Smitty made my first time buying a car a breeze! He provided me and my family with great service and is a really awesome guy. Would highly recommend him and tom bush mazda to anyone looking to buy a vehicle. Love the new Jeep! More
salesperson great to work with Our salesperson Smitty was great to work with. He made buying our jeep pretty painless. I would definitely recommend him as well as the finance dept Our salesperson Smitty was great to work with. He made buying our jeep pretty painless. I would definitely recommend him as well as the finance dept to anyone! More
Dodge We recently bought a Ram 1500 and received great service from Steve and Lisa. I would definitely recommend them to anyone looking for a vehicle. We recently bought a Ram 1500 and received great service from Steve and Lisa. I would definitely recommend them to anyone looking for a vehicle. More
Second to none... Sorry in advance for the longer review, but it’s well deserved. Let me start with WOW!!! This is to date probably one of the best car buying experie Sorry in advance for the longer review, but it’s well deserved. Let me start with WOW!!! This is to date probably one of the best car buying experiences I’ve had in terms of friendliness, no pressure sales, honesty, and great communication… and I have bought cars from Nissan, Hyundai/Genesis, Audi, and Infinity I came across Tom Bush Mazda while looking for a Certified Pre Owned Mazda3 online. Since we live about 2 hours away from the dealer, I was not able to just stop by and deal with them in person. I called their main number and was transferred to Michelle. I explained that I was inquiring about a specific car I saw online, that I was trading in my current car, and that I was going on a 10 day vacation (in case we wouldn’t be able to close the deal before we left). Over the next several days Michelle, Gino (sales mgr) and I worked out all the details. They were very upfront with all of the sales numbers and were very receptive to my offers and requests. Michelle was always quick to answer my call, text or e-mail. Once we agreed on everything, they even held the car for me until I got back from vacation. I went to pick up the car 7/11 and was slightly nervous because everything was done “sight unseen” (despite Gino reassuring me that if not right or to my linking, I could walk away with no requirement to buy). I am happy to report that the car was truly in great condition. And, when it came to the paperwork, the numbers were exactly what we agreed on. Nothing shady and no "bait and switch" tactics. I can 100% recommend Tom bush Mazda to anyone looking for a new, certified, or used car. More
Awesome car buying experience I bought a used 2017 Honda Accord from Tom Bush Mazda. I found the car on Autotrader.and asked for information (I live 275 miles away). The sales pe I bought a used 2017 Honda Accord from Tom Bush Mazda. I found the car on Autotrader.and asked for information (I live 275 miles away). The sales person, Steve Garcia, contacted me within 15 minutes after I posted a request for information on the web site. After talking with him and some negotiation, we agreed on a price. I think I got the better deal! Steve told me they would hold the car and upon my arrival 3 days later, the car looked exactly as Steve described. I inspected and test drove it and drove it home later that day! Steve had all the paperwork ready before I arrived making it very easy and painless to complete the transaction. And, of all my years of buying cars for my family, I have to say that Steve is the best salesman I ever had to deal with. He was very helpful and knowledgeable of the buying process. And he was friendly to work with. When I buy another car in the future, I will definitely make Steve my first contact! More
Thank you Steve Garcia! You could not have made buying a car any easier... especially from out of the country! Thanks for all your hard work and diligence in taking care of You could not have made buying a car any easier... especially from out of the country! Thanks for all your hard work and diligence in taking care of us and giving us exactly what we needed. A true blessing out of our accident! More
Excellent Customer Service! The parts department is the BEST! Philip is a very professional and courteous employee, always making sure you have exactly what you need to take car The parts department is the BEST! Philip is a very professional and courteous employee, always making sure you have exactly what you need to take care of your car. He asks questions to make sure you are ordering the correct part and is very thorough and efficient! More
Thanks Brett Just bought my 2nd new Mazda in less than 3 months. Brett Sanders went to great lengths to take care of my college-age son and get him the car he want Just bought my 2nd new Mazda in less than 3 months. Brett Sanders went to great lengths to take care of my college-age son and get him the car he wanted. If I ever need a car, I’ll call Brett Sanders at Tom Bush first. Thank you. More
Top Notch Service If buying a car can be a more pleasure able experience, I want to know about it! Six weeks ago, I contacted Steve Garcia about my interest in purch If buying a car can be a more pleasure able experience, I want to know about it! Six weeks ago, I contacted Steve Garcia about my interest in purchasing a new vehicle. Steve was immediately engaged, negotiated an extremely fair price - as I did check with several local dealerships - and remained in constant contact, quickly answering any and all questions I had. He made the process incredibly smooth - not a push for the sale but a clear desire to make sure I had everything I needed to ensure my decision to purchase or not was the right one for me. Once I made my decision, Steve arranged everything - from having me picked up at home to having all the paperwork in order down to ordering my new specialty tag. This is the second vehicle I have purchased through the Tom Bush family and Steve was just as pleasant then as he was with this transaction. There is a reason I sought him out as he is thorough, professional, and genuine. It is clearly not about the sale with Steve but the satisfaction of his clients. Believe me, if a need should arise in the future, I have his direct line in my phone and I have already recommended him to several friends looking for a vehicle. Thank you, Steve, for everything! I have had the car a month now and there are no regrets! You are top notch! More
Thank you Brett Sanders! Love my new CX-5! Thank you for making my purchase of my new CX-5 easy and seamless!! I am so happy with my new car!!!! I can be a tough customer and you truly met my Thank you for making my purchase of my new CX-5 easy and seamless!! I am so happy with my new car!!!! I can be a tough customer and you truly met my needs, heard my 'expectations' and met them completely! Would highly recommend you to anyone interested in a nice sales experience. Can't thank you enough. More