Tom Bush Mazda
Jacksonville, FL
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328 Reviews of Tom Bush Mazda
Outstanding sales staff We decided we no longer liked the CX 3 after we purchased it from the dealer. It was too small in the interior when we loaded up the rear with items. We decided we no longer liked the CX 3 after we purchased it from the dealer. It was too small in the interior when we loaded up the rear with items. My wife complained she could not see the front of the car when trying to park and on a trip other drivers didn't seem to see us on I 75 and several time other drivers kept coming into our lane! I think the vehicle was too low and too small to compete with the trucks and larger SUV's on the road. We returned to the dealer after 2 weeks and they were most accommodating. We upgraded to the CX-5 and the car fit us perfectly. We were very happy when the staff said no problem to returning the CX-3 car and cancelling the original sale, no problem. Their customer service was outstanding and they were fast and efficient with all the paperwork to switch out our new choice. We didn't have to stay for hours to make the switch. Loved the dealership! Recommended all our friends to them! More
Great experience Steve Garcia sold us our new/ used Jetta TDI , we had great service everything was done in a timely manor, very friendly . Will recommend to friends a Steve Garcia sold us our new/ used Jetta TDI , we had great service everything was done in a timely manor, very friendly . Will recommend to friends and family . More
Great experience Torbin the service manager, and Sandy West were great to work with. They took care of everything quickly and were great to deal with. Very pleasant e Torbin the service manager, and Sandy West were great to work with. They took care of everything quickly and were great to deal with. Very pleasant experience. Would recommend to anyone ! More
I don’t completely satisfied the service I requested for wheel alignment they didn’t do it. Didn’t feel good . I still feel uncomfortable with my car . Thank you very much Please don’t c I requested for wheel alignment they didn’t do it. Didn’t feel good . I still feel uncomfortable with my car . Thank you very much Please don’t call me during my work hours. That’s my genuine review . More
Having to return for 2nd look. :( Second time I've had to return for an issue not corrected with the first service. Twice in May 2018 and now January 2019. Nice folks but very inconven Second time I've had to return for an issue not corrected with the first service. Twice in May 2018 and now January 2019. Nice folks but very inconvenient having to arrange alternate transportation for the followup visits. More
My new Mazda3! Steve and Lisa are the dream team! Steve wouldn’t quit until he got me the best deal possible and I don’t think it could’ve been done at any other dea Steve and Lisa are the dream team! Steve wouldn’t quit until he got me the best deal possible and I don’t think it could’ve been done at any other dealership. Lisa made understanding all the information easy and I learned a lot while taking care of all the paperwork for my fiance’s new Mazda3. Thank y’all so much I can’t tell you how much appreciate your service and hospitality. Ask for them when you come in, you definitely won’t regret it! More
Awesome Steve and Lisa Garcia helped me get the best car in my price range today. Great customer service I left very happy. These people really care about the Steve and Lisa Garcia helped me get the best car in my price range today. Great customer service I left very happy. These people really care about their customers ! More
Love my Inifiniti G37 I would recommend Steve Garcia to anyone in the market for a vehicle. He diligently looked for over a year to find my Dream Car! I am now the Happy I would recommend Steve Garcia to anyone in the market for a vehicle. He diligently looked for over a year to find my Dream Car! I am now the Happy owner of a G37 Convertible! Steve keep looking until the right car came in and called me immediately, his customer service is above and beyond! More
Love my Mazda, thank you Luisa Serna! Luis was very nice. Thank you for helping me get my new CX5 which I absolutely love. He even put a huge bow on top. It was my birthday and first new c Luis was very nice. Thank you for helping me get my new CX5 which I absolutely love. He even put a huge bow on top. It was my birthday and first new car buying experience. It was a pleasure working with Luis. He was very knowledgeable and took time to explain everything to me. More
Brett Sanders #1 We recently purchased the Mazda CX-9. Brett was great to deal with. He was very informative regarding the options and safety features of the auto. Bas We recently purchased the Mazda CX-9. Brett was great to deal with. He was very informative regarding the options and safety features of the auto. Based on his knowledge, we were able to compare the Mazda to other brands we were considering. Brett is one of the best auto salesperson I have ever dealt with, knowledgeable, straight up and not high pressure. It was a pleasure to meet and do business with Brett. If you are in the market for a Mazda, Brett is the guy to see. Mike & Jeri More