Tom Bush BMW of Orange Park

BMW of Orange Park is a wonderful place to have my BMW serviced and purchase a New BMW. I started coming to BMW of Orange Park to have my 2008 530i serviced and have throughly enjoyed my service represen serviced and purchase a New BMW. I started coming to BMW of Orange Park to have my 2008 530i serviced and have throughly enjoyed my service representative - Greg Heard. There has never been a problem and he has always been very friendly and made sure that a loaner care was always available. He has always let me know the status of my car, etc. I recently had to bring my 2008 BMW in for a recall and as usual Greg took care of me. As I was waiting for my car (it was being washed), Greg and I walked up front to the showroom. I looked at the new 2011 BMW's and asked Greg his opinion and he said these models were outstanding. He was not trying to sell me on the car but giving me an honest opinion. Well, I really liked the lines of the car and all the new accessories, so, of course, I had my husband come in with me to look at the car. On this particular day, the dealership was extremely busy with potential customers that the General Manager - Ihab Samrout greeted us and showed us all the new features of the 2011 5-series, with NO hard sale. This is always very important to me because I prefer take my time when contemplating a new car. Ihab was extremly cordial and I felt very relaxed NO HARD SALE, which is what I really love about BMW at Orange Park. Not making a decision to purchase a new BMW, we left the dealership and Ihab was kind and made sure to give us his business card and to feel free to call him with any questions and/or concerns. A few weeks passed and we decided it was time for a new BMW, we were greeted by Ihab and Chandra Kent. Chandra was great she had the car waiting for us upon arrival (already cooled down)and ready for a test drive. She was ver cordial and pointed out all the new features of the car. She was very relaxed and NO hard sale, which in turn I was relaxed and was able to focus on the car itself. After the test drive, we went to her office and purchased my NEW BMW. The purchase itself was easy, no hassels and Chandra made sure that I knew to call her with any questions and/or concerns with my car. Chandra was very easy to get along with and is a wonderful asset to the team at BMW at Orange Park. Before driving off in my new BMW, Greg Heard came out to congratulate me on my recent purchase. I can not tell you how wonderul the team is at the BMW at Orange Park from the General Manager, Iab Samrout to our sales associate, Chandra Kent and of course my wonderful service representative, Greg Heard. It is the wonderful team at Orange Park BMW that makes purchasing a new car or getting the car services a great experience. PLEASE DON'T EVER CHANGE THE QUAILTY OF PEOPLE AT BMW at ORANGE PARK!!! More

I am in great appreciation for the kindness, professionalism, listening skills and amazing ability that Lola and her staff displayed in meeting my needs in order to purchase a new BMW. I send th professionalism, listening skills and amazing ability that Lola and her staff displayed in meeting my needs in order to purchase a new BMW. I send them accolades for all they have done and continued to do for me. I have Fields BMW 2 miles from my home in Winter Park and I chose to drive 2 hours to Tom Bush because of the above reasons. Thanks again to the Tom Bush Team. Dr. Victoria Miller More

I first contacted this dealership in response to my online search for a BMW convetible. Lola Vavrica responded to my online inquiry promptly and provided good information about the specific model I wa online search for a BMW convetible. Lola Vavrica responded to my online inquiry promptly and provided good information about the specific model I was seeking and the available inventory. I set up and appointment to meet with her. She arranged for a test drive and was very helpful in finding the perfect car. Unfortunately, the car I ultimately selected was sold minutes before I was going to make the purchase. Despite this set back, Lola was able to put the arrangements in place to provide an alternate vehicle that also met my requirements. It was a pleasure working with Lola and Rob, the businees manager. I was also impressed with the service facility and the efficiency ith which the dealership operated in every phase of my exploration and purchase process. Everyone was very accomodating and friendly. I look forward to a long an happy experience with the people at Tom Bush BMW. More

My experience was terrific. I have purchaced 7 automobiles from Tom Bush. Working with Chandra Kent at Tom Bush BMW Orange Park was the best yet. She was thorough, professional and very open to ne automobiles from Tom Bush. Working with Chandra Kent at Tom Bush BMW Orange Park was the best yet. She was thorough, professional and very open to negociation. Most of our correspondence was done via e-mail and phone. Everything she said would happen, did. I was very pleased with the entire experience. I would recommend Tom Bush BMW and Chandra Kent to anyone interested in purchacing or leasing a BMW. More

The professionalism and friendliness of my salesman (Tom Eccles) was outstanding. Everyone from my salesman, financial officer and sales manager made this the best buying experience I have ever had. I got a Eccles) was outstanding. Everyone from my salesman, financial officer and sales manager made this the best buying experience I have ever had. I got an unbelievable price for the car I specially ordered. Tom Eccles keep me upto date on every single process of my car. From the beginning of my car being built to when it arrived. This is my 2nd car I have purchased from them and I am positive I will purchase my next car from them as well. I highly recommend going to Tom Bush BMW of Orange Park if you are in the market for a new or used car. See Tom Eccles More

This was third vehicle I have purchased from Tom Bush BMW and I have to say the buying experience there is the best I have ever had. They always meet my expectations and sometimes go above(I expect a lot).P and I have to say the buying experience there is the best I have ever had. They always meet my expectations and sometimes go above(I expect a lot).Patrick, Rick, and Rob were great.Thanks men. Y'all are always on the top of my list of car dealerships for my family and I would challenge any one would to find a better dealership. More

I saw a car I was interested in online and called the dealership. I was then connected with Mike Macon and he helped me get information about the car. The car was just received in the lot and had little dealership. I was then connected with Mike Macon and he helped me get information about the car. The car was just received in the lot and had little information on the website. He called me again approximately 10 minutes later with all the information I needed and was very helpful. I then drove to the dealership and was greeted and Mike set me up with the test drive. Once I was sure that I wanted the car. Mike helped me with the trade in process and at the same time showed me all the operations of the BMW, Through the navigation to the seat operation he helped me and I was fully satisfied with the purchase I was making. More

Sari met us in the parking lot when we came looking for a new X3. He was very helpful, and took virtually the whole afternoon with us. After a test drive, he helped us "design" the specific car we were loo new X3. He was very helpful, and took virtually the whole afternoon with us. After a test drive, he helped us "design" the specific car we were looking for, which we ordered and received in three weeks. He kept us abreast of the status while the car was under construction, so we never had to worry how things were going. The car was available for us exactly when it was promised. Sari was very helpful in explaining the operation and functions of the new car. He has since called to make sure we were satisfied, and to see if we had any questions. More