Tom Bush BMW Mini

professional staff. Forthright on pricing and financing arrangements. low pressure environment. eager to test drive cars and answer questions. we purchased our car on a saturday when we had only intend arrangements. low pressure environment. eager to test drive cars and answer questions. we purchased our car on a saturday when we had only intended to conduct test drives. we had done research on the make/model and current sales promotions. after extensive test drives, with no sales pressure, we asked the dealership for their best price on one of the cars we drove. The sales woman and the sales manager offered a price within $300 of our projected best price based on our research. the dealership lets the quality of the car and the reasonableness of the price make the sale. More

In my early twenties my Dad had a BMW and I fell in love with his car. I always wanted one and finally the day came that I could actually buy my own. I went to Tom Bush BMW and was assisted by the salesma with his car. I always wanted one and finally the day came that I could actually buy my own. I went to Tom Bush BMW and was assisted by the salesman, Venci Danailov. Venci was very knowledgeable about the BMW cars and wonderful at helping me to get exactly the one I wanted to buy, a 2008 328i convertible. Venci did not try to get me to accept something different that he already had on the lot and at the time of delivery there were not any sudden changes in the car or the price. The sales manager and finance manager were also very friendly and helpful. It was the best experience I ever had purchasing a car. I had planned to keep the car forever, but this year Venci called me about a deal that sounded to good to be true. He again found me the exact car I would trade for and without any additional money down, and a lower monthly payment, I now have a 2011 328i convertible. All the same options just brand new! Amazing! Venci really goes out of his way to ensure that you are a happy BMW owner. He insures that you know how all the options work, set up my blue tooth for my cell, and helped me to get everything in the car set the way I wanted it. When I got the ’08, at the time the exterior and interior protection was being put on the car they forgot to put my windshield shade screen back in the car. I didn’t realize it until I got to work and oops I didn’t have it. I called Venci and he brought me a brand new BMW shade screen to my office so I did not have to go out of my and I had an even better shade screen. A couple of years after I had purchased my car, my sister, who had been with me at the time, were out Christmas shopping with our Mom. She later told me that while they were out she suddenly heard someone calling her name and saying hello, it was Venci. Unbelievable that he could remember her and her name after all that time, she wasn’t even the customer, and he went out of his way to say hello to her and our Mom. BMW is lucky to have him on their team. I highly recommend Tom Bush BMW and Vince Danailov to anyone shopping for a vehicle More

Outstanding new car sales purchase. Chuck Hollis was friendly, courteous and helpful in meeting our needs and answering all our questions. The no haggling sales purchase was simple and relaxed while pr friendly, courteous and helpful in meeting our needs and answering all our questions. The no haggling sales purchase was simple and relaxed while providing us with the lowest price possible. Best car purchase we have made to date. We love our new 2011 BMW 328i convertible and appreciate the service Chuck and the Tom Bush team provided us. Thanks to all. More

Tom and rest of the Mini staff were absolutely terrific Everything was explained clearly and the process was easy and the lease was a good one We we are now looking at a way to parlay our leased Solara to Everything was explained clearly and the process was easy and the lease was a good one We we are now looking at a way to parlay our leased Solara to lease another Mini This time a Countryman We have bought or leased many vehicles of various makes and models Our experiences have ranged from being ripped off being abused ( Coggins) to getting ignored to leases that we realized only later may have been too high This time was diffrent We appreciated the time we were given the information and the personal service Hope to see the team soon regarding another Mini John and Vicki Moreno More

Had an electrical problem within 24 hrs of owning my Mini Cooper Clubman. The problem was fixable and it was, but I still had some reservations about the car. I just did not think a new car should have had t Cooper Clubman. The problem was fixable and it was, but I still had some reservations about the car. I just did not think a new car should have had this problem and they agreed. No problem at all. Tom Bush Mini gave me a new car and took care of all the expenses related to the transfer of tags. I was not out of pocket 1 cent. They actually gave me a $500 credit to use for accessories or service! They did the right thing! I can not say enough of good things about this dealership. Thanks for being so honest; refreshing quality sometimes overlooked when buying a car. More

Mark was great to deal with. He took his time with all things about the car. He was very positive. I would recommend him to others. We have purchased 2 cars from Mark and would return when we needed an things about the car. He was very positive. I would recommend him to others. We have purchased 2 cars from Mark and would return when we needed another car. Thanks so much for your time. Susan an Joe More

Our salesperson was very educated about the features of the car we were looking to purchase. They gave us a very good interest rate because the car was certified. They worked with us on the price of the the car we were looking to purchase. They gave us a very good interest rate because the car was certified. They worked with us on the price of the vehicle and the whole process went very smoothly. This was our 4th car from Tom Bush BMW. More

Sales experience was very good. Salesman had excellent product knowlege and spent time with my wife, including driving the vehicle, so that she thoroughly understood what was to become her car. She is a d product knowlege and spent time with my wife, including driving the vehicle, so that she thoroughly understood what was to become her car. She is a detail person, who does not respond well to a high pressure approach, and doubted whether the 528i was worth the cost relative to a v6 Honda Accord. She was tough "sell" but, with the help of the sales manager he closed the deal. On another topic, we had a service experience at this Dealership with an '09 Z4 that was less than satisfactory. Our assigned service rep was on vacation and we dealt another rep who was curt to the point of being rude. Car was scheduled for a recall and an appointment was to be made while the vehicle was in for other service. She didn't know how long the vehicle would be out of service, refused to ask someone who did and was curt and abrupt in her answers. However, when I arrived for the recall appointment our regular rep was back and he got us a free loaner car while recall work was done, which took about five hours. More

STAY VERY FAR AWAY FROM THIS PLACE AT ALL COSTS!!! I BOUGHT A 330I BACK IN OCT OF 2007 THEY TOLD ME THAT IT HAD NOT BEEN WRECKED. I PUT DOWN 12,500 WITH A 400/MO CAR PAYMENT FOR 60 MONTHS. YOU DO THE MA BOUGHT A 330I BACK IN OCT OF 2007 THEY TOLD ME THAT IT HAD NOT BEEN WRECKED. I PUT DOWN 12,500 WITH A 400/MO CAR PAYMENT FOR 60 MONTHS. YOU DO THE MATH. NOW I LIVE SOMEWHERE ELSE AND THEY WILL ONLY WILL LET ME TRADE THE CAR IN FOR 5,000.00 DUE TO AN UNCLEAN TITLE B/C THE CAR HAD BEEN WRECKED AND HAD BEEN AT AUCTION. I BOUGHT THE CAR IN GOOD FAITH, B/C I HAVE HAD A BMW IN THE PAST AND TRUSTED BMW. THIS IS HORRIBLE. DO NOT BUY A CAR FROM THIS PLACE. HIGH WAY ROBBERY. More

I was weary of going to this dealership because of some of the bad reviews. But they are one of the best. From the first contact by phone, to the service professionals to their courtesy transportation se of the bad reviews. But they are one of the best. From the first contact by phone, to the service professionals to their courtesy transportation service I was very impressed. They made me feel welcomed, they were professional and I felt that I was given great service at a reasonable price. I will definitely go back and recommend them to everyone. More