Tom Bush BMW Mini

This was the most pleasant hassle-free experience I have ever had buying a new car. Venci was professional, knowlegable, competent and very accomodating throughout the entire process. I will definetly rec ever had buying a new car. Venci was professional, knowlegable, competent and very accomodating throughout the entire process. I will definetly recommend Venci to any friends interested in a BMW. More

I recently had the displeasure of visiting this dealership. I have owned several (about 6) New BMWs. and i visited this dealership after a moving truck backed into my BMW. It needed about 2300 or s dealership. I have owned several (about 6) New BMWs. and i visited this dealership after a moving truck backed into my BMW. It needed about 2300 or so dollars worth of front end work. While my Car was in the shop i had them replace a door actuator as well. I took the door panel off,and tried to do it my self but realized it was a pretty duanting process. So....i left it to what i thought were the pros. Upon picking up my car which was only supposed to be there a week, 2 weeks later i noticed the door panel and wood trim was severly damaged, and The fender was dented (in 2 places). After asking the MGR about this, i was told they were not responsible for it. I then called the GM "Tellie A." He would not return my calls, so i stopped by and he refused to see me. I still have not heard from the dealership to this day. After reading several reviews (Google, yp.com,yelp, and others) and talking to several BMW owners i realized that this was a common practice at this dealership. Please read the reviews your self. The owner points the blame at everyone else,( read his rebutles on google) and the MGT is the worst ive ever seen! PLEASE dont take your vehicle here , or buy from these guys! READ THE REVIEWS!! SHAME ON YOU JOHN BUSH for operating in such a half hazard manner! I will spread the word to every consumer i can about the HORRIBLE EXPERIENCE! More

A few months ago I began a search to replace my 2006 BMW convertible with a newer model. I visited several different dealerships and arrived at Tom Bush in October. Chuck Hollis showed me what was available convertible with a newer model. I visited several different dealerships and arrived at Tom Bush in October. Chuck Hollis showed me what was available in inventory and also searched several hundred miles away in an effort to find the exact car I wanted. Rather than try to sell me a model that was not quite what I was looking for, he suggested I build my specific car from scratch. Unsure, I went home to think it over. The best part of my experience with Chuck Hollis and the Tom Bush Team was that I was not hounded by phone calls while I was considering my options. Chuck did not push me to buy one of the cars in inventory or to order a custom car. He simply was there to answer all my questions as I made my decision, then walked me through all of the model options as I created my new car. Less than 60 days later I got an enthusiastic phone message from Chuck that my car was delivered! It took a few hours to make it through the process of picking up my new BMW, but it didn't seem long. I experienced the kindness and professionalism of several departments at Tom Bush, all committed to making my purchase go very smoothly. Chuck made sure I was knowledgeable and comfortable with all the new aspects of my car before I left and called me a couple days later to see if I had any new questions. I sincerely feel that Chuck and the whole Tom Bush Team will continue to be available for me in the years to come. More

Tom Bush is the greatest car dealership ever! The service is great and the salesmen are knowledgeable, trusting, terrific, and always provide top-notch customer service! I have been buying amazing B service is great and the salesmen are knowledgeable, trusting, terrific, and always provide top-notch customer service! I have been buying amazing BMWs from them for 16 years and would NEVER go anywhere else in the U.S. to purchase my always-wonderful BMW. Go see Walt Pickens for a used car and Dan in new car sales -- awesome salesmen! More

Tom is the best. He is so helpful, responsive and very knowledgable in all aspects of the mini. We are a two Mini family because of him.! knowledgable in all aspects of the mini. We are a two Mini family because of him.! More

We had an excellent experience at Tom Bush BMW, our salesperson Giorgina, who is new to the dealership was extremely knowledgable and helpful. We loved the fact that she was not pushy just genuinely th salesperson Giorgina, who is new to the dealership was extremely knowledgable and helpful. We loved the fact that she was not pushy just genuinely there to help and offer advise. We would definitely do business there again and have already referred her personally to our family who is also in the market for a bmw. More

This is our 6th BMW from this dealership. Chuck Hollis has been very courteous, professional, friendly. We have always enjoyed buying at Tom Bush in jacksonville and will continue to do so. has been very courteous, professional, friendly. We have always enjoyed buying at Tom Bush in jacksonville and will continue to do so. More

This is my 4th car purchased new from Tom Bush Dealership because I do not want to leave the Dealership....also am enjoying the experience of Mini's and now BMW products....I am currently enjoying the New 65 because I do not want to leave the Dealership....also am enjoying the experience of Mini's and now BMW products....I am currently enjoying the New 650i CV and look forward to my next one! More

After much Internet searching, then three visits to Tom Bush Mini, with numerous test drives in the 2012 Countryman, and Countryman S; then countless e-mails filled with questions, I have to say that my sa Bush Mini, with numerous test drives in the 2012 Countryman, and Countryman S; then countless e-mails filled with questions, I have to say that my salesperson (Tom Caloia) was not only a wealth of knowledge, but so incredibly patient. I never once felt as though I was being pressured (that's HUGH for me). I never once was made to feel as if I were a pain-in-the-neck with my dozens of questions (again, HUGH to me!). This was a big decision for me. I've only purchased used cars over the past 25 years. When I finally made the decision, I was treated like royalty - dinner included! I am pleased as can be with my experience and would recommend others to this dealership and this sales manager and my motoring advisor, Tom C. I love that I had an "in-service" to learn all the buttons, bells and whistles and was invited to call at any time with questions and to return for added "in-services". Oh and by the way, my Mini Countryman S is a "happy car"... it makes me smile each time I see it and each time I drive it. Thank you, Pat Lowe. More

I had a great experience. Marco, my sales rep and Sheila, the finance manager, were great. Both were well informed and neither was pushy. It was a pleasure to work with them. Sheila, the finance manager, were great. Both were well informed and neither was pushy. It was a pleasure to work with them. More