Tom Bush BMW Mini
Jacksonville, FL
Filter Reviews by Keyword
By Type
724 Reviews of Tom Bush BMW Mini
I would definitely recommend Tom Bush Mini. The sales staff was great from the initial meeting through the delivery, providing me with assistance, advice, and updates. And, everything was in order when I staff was great from the initial meeting through the delivery, providing me with assistance, advice, and updates. And, everything was in order when I picked up my vehicle. More
this is the 21st car and 7th BMW that I have purchased from Tom Bush. Chuck Hollis was the outmost professional and knowledgable salesperson I have met. from Tom Bush. Chuck Hollis was the outmost professional and knowledgable salesperson I have met. More
I have been extremely pleased with all of my experiences in pruchasing my BMW this April. From the first contact, Marcelo Sackel was polite, responsive, informed, knowledable, and egar to please. This dea in pruchasing my BMW this April. From the first contact, Marcelo Sackel was polite, responsive, informed, knowledable, and egar to please. This dealership is operated with a clear customer focus, making certain that every option and question is answered patiently and thoroughly. Each employee I had contact with during my buying experience was professional, respectful, and straight forward. I recommend (without any reservation) this hassel free, enjoyable experience to anyone considering a new car purchase. More
My experience purchasing bmw was great with tom bush, John is very friendly and explains the questions and clears the doubts very well. I'd like to deal with him for my future purchases. John is very friendly and explains the questions and clears the doubts very well. I'd like to deal with him for my future purchases. More
When my wife and I first entered the MINI building we were greated and treated with respect. Our salesman, Mark Maurais, did an exceptional job of conversing with us to find out what we were interested were greated and treated with respect. Our salesman, Mark Maurais, did an exceptional job of conversing with us to find out what we were interested in buying and worked diligently with us from that point forward. We test drove and picked out what we wanted. After all the pre paperwork with Mark, we were introduced to George. I believe he is the General Manager. Anyway, George worked with us through the final options of purchasing the vehicle. We then met up with Mark and he went through the final run down of our new vehicle from Boot to Bonnet and a lot of interior information on the operation of the vehicle. The purchase of this vehicle was a great experiance. Everyone that we met at the dealership was friendly and informative. Thank You, Harold & Pam Peterson More
Tom Bush and its representatives were friendly, professional, and informative from our initial test drive through purchase of the finished vehicle. I was particularly impressed that the sales repr professional, and informative from our initial test drive through purchase of the finished vehicle. I was particularly impressed that the sales representative took significant time to orient us on the car's features when we came to pick it up, rather than simply handing us the keys and saying goodbye. All in all, a very positive experience. We will be back. More
I am not a fan of aggressive sales environments. Tom Bush was a breath of fresh air! I did not feel pressured into making a decision. My sales person, Tom Caloia was very knowledgeable about Mini and v Bush was a breath of fresh air! I did not feel pressured into making a decision. My sales person, Tom Caloia was very knowledgeable about Mini and very likeable. He showed me the benefits of the car and let the car sale its self. I would recommend this dealership to anyone shopping for a new car. More
Present buying experience was excellent,past service was great and I would expect in the future I expect the same great service.The distance seems to be the only drawback from panama city ,florida to jackso great and I would expect in the future I expect the same great service.The distance seems to be the only drawback from panama city ,florida to jacksonville is about 4 1/2 hours to drive ,. I hope you can in the future open a site here. thanks again. george meyer More
Tom met me at the door the first time I visited the dealership and he was very attentive during the encounter. He explained everything about the MINI and gave me a history of the car. Throughout the bu dealership and he was very attentive during the encounter. He explained everything about the MINI and gave me a history of the car. Throughout the buying experience he kept me informed of the location of the car and when it would arrive in Jacksonville. It was a truly pleasant experience from beginning to end. More
Throuhout the process of purchasing this car, Tom Caiola did an absolutely suberb job. Our purchase of this car presented a great challenge to Tom, the car was purchased for Susan Miller as a surprise gift did an absolutely suberb job. Our purchase of this car presented a great challenge to Tom, the car was purchased for Susan Miller as a surprise gift from her bother and three sisters. We explained to Tom that we had to get her to test drive a car and learn her preferences without her learning about the gift. So over a period of of several months, Tom worked with our lead, Susie's sister Wendy Joesph, who was in Oklahoma City, to select and purchase the car of her dreams. Tom's challenge was to make this happen under a tight schedule and help us make the delivery of the car a special surprise. He started the process with a great introduction and test drive experience which helped comfirm that this was the car of her dreams. Tom went far out of his way to help the family to make this gift not only a special occasion but a complete sucess. The car was delivered to Susie while she was having dinner with her sister Wendy and family sitting outside at the Sun Dog Restaurant in Atlantic Beach, FL. Susie was sitting opposite of the street parking for the restaurant when a parking spot opened up and a brand new, beartiful Mini pulled into the open spot. Tom, stepped out of the car and placed a giant red ribbon on the hood. Susie recognized Tom and called out to him, "Tom your are giving a mini as a present to someone, how neat." Tom acted surprised to see her and came over to the restaurant patio as if to say hello. After a couple minutes of conversation, he asked, "by the way, who gets these keys?" Susie's sister said, "Tom why don't you give them to Susie". Great laughter and tears followed. It was a unique family experience and could not of turned out better. Tom was responsible for our family having an unforgetable event. Following the delivery, Tom's help in explaining the operation this beautiful and complex machine was right on target. Our sincere thanks to Tom Caioia and Tom Bush Mini for a wonderful experience. Tom Caioia clearly is a true professional, one who cares about his customers. Thank you with great appreacation , John Myers, Nancy Kapplemann, Penny Myers, Wendy Myers, and, most of all, Susie Miller More

