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Tom Boland Ford, Inc. - Service Center

Hannibal, MO

4.6
21 Reviews

21 Reviews of Tom Boland Ford, Inc. - Service Center

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February 24, 2025

I called with an uncertain problem. They easily accommodated picking up the car and clarifying and then rectifying the problem. More

by NOName
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was quicklane not sales
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February 08, 2025

No issues have always been treated nicely and fairly. Everything has been done to my satisfaction More

by garydouglas50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 01, 2025

They always try to make me happy with their sales and service. That can be a big job sometimes. More

by russgoodhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

I had warranty work done, but service center couldn’t provide paperwork for my file. I still don’t know what work was done. More

by ilbtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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December 04, 2024

I was very satisfied with my interaction with the service department, especially the service manager. I will be happy to continue servicing my vehicle there More

by revtop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your great feedback! We're so glad to hear you had a positive experience with our service department, especially with our service manager. We truly appreciate your trust in us and look forward to continuing to take care of your vehicle in the future!

November 19, 2024

These guys are great! Always nice, professional, and they do amazing work. I can rest assured that my vehicle is well taken care of. More

by Rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braxton, I cannot remember his name but the other guy working at the desk was great also
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Nov 19, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the fantastic review! We're so glad to hear that you're always happy with the service and that you trust us to take care of your vehicle. It's our goal to provide top-notch, professional service, and we're thrilled that we've met your expectations. We appreciate your loyalty and look forward to continuing to take care of your vehicle in the future!

November 07, 2024

Fast curious service. Great technician with ability to explain what is being done. Will always return for service More

by helloosmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the great feedback! We're so glad you had a fast, courteous experience and that our technician was able to clearly explain the work being done. We look forward to serving you again in the future!

October 23, 2024

I made an appointment and everything was done very quickly. Inspections were explained to me and left in a timely manner. More

by beckysteinmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Oct 28, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your great review! We're glad to hear that your appointment went smoothly and that everything was explained clearly. Timeliness and communication are important to us, and we’re happy to know we met your expectations. We look forward to seeing you again!

October 09, 2024

They do a great job and they check everything out and make sure it’s in good condition. More

by monludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure but I got an oil change
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Oct 14, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your kind words! We’re glad to hear that you’re satisfied with the thoroughness of our service. Ensuring everything is in top condition for our customers is a priority for us. We appreciate your support and look forward to seeing you again!

September 13, 2024

QUICKLANE DID A GREAT JOB GETTING MY CAR IN AND SERVICED, IT WAS QUICK AND EASY, More

by bhaynes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
QUICKLANE
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Sep 16, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with Quick Lane was quick and easy. Our team always strives to provide efficient and hassle-free service, so it’s great to know we hit the mark. If you need anything else or have any more questions, feel free to reach out. Thanks for choosing us!

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