Tom Boland Ford, Inc.

Let me start off by saying this was the "second vehicle in a month" that I was purchasing from this dealership. When I was reviewing the deal on the vehicle I notice the trade value was low. Them vehicle in a month" that I was purchasing from this dealership. When I was reviewing the deal on the vehicle I notice the trade value was low. Them being the dealership that I already did business with I figure they could at least match my offer from my locally dealership. They beat the offer alright but not without raising the purchase price. I should have known better but the increase on the trade-in value looked good at the time. But after signing on the bottom line and driving home I realized what really happened. If it is too good to be true it really is. More

Not as happy with this experience as the new flex trade of a few months ago. Still liked working with Steve Krauss. Appreciate him taking time to personally check out the vehicle I purchased, and having of a few months ago. Still liked working with Steve Krauss. Appreciate him taking time to personally check out the vehicle I purchased, and having it delivered. I did end up paying the tax and plate transfer once the truck was delivered. I liken that to putting on your pants without zipping your fly. Secondly, and most importantly. I have had to get work done on the truck already. I asked my local firestone to give the truck a once over on the hoist because it has a slight vibration. All four tires were out of balance and in need of rotation. It also has new brake pads on warped rotors. We had a rain here Saturday. The wiper blades were so worn out, you were better off going it without. The "blade" portion of the assembly was worn flat. These are little things. It just seemed less than flattering to your dealership to have a Tom Boland tire and service sticker in the window with a fresh oil change and have these other things unattended to. I will continue to do business with Tom Boland Ford. More

Easy to work with, and very committed to customer satisfaction. I would definitely purchase from them again in the future. Heck of deal? Sure was! satisfaction. I would definitely purchase from them again in the future. Heck of deal? Sure was! More

Awesome dealer and people!! This was the forth truck I've bought from Tom Boland Ford since 2005. When friends ask where, I always tell the Tom Boland Ford. I've bought from Tom Boland Ford since 2005. When friends ask where, I always tell the Tom Boland Ford. More

I gave the rating that I did because my boyfriend and I were very pleased with the service and dedication that Steve gave us ! The car is great and if I ever need ton purchase another car later down the ro were very pleased with the service and dedication that Steve gave us ! The car is great and if I ever need ton purchase another car later down the road I will be sure to come there again ! Thank you all once again for everything ! More

Our experience with Tom Boland Ford was really great all the employees new everything that we ask and more, They try their best to help you and even if you have a problem with anything they are good at help the employees new everything that we ask and more, They try their best to help you and even if you have a problem with anything they are good at helping. We received a call from Customer Service today had the truck for only a couple of days and they wanted to know if everything was going ok, Now thats a great dealership when they care . More

I am giving a perfect 5 star rating because out of all of my experience's buying cars over the years, working with Scott Houser at Tom Boland dealership was the easiest, least stressful best experience EVER my experience's buying cars over the years, working with Scott Houser at Tom Boland dealership was the easiest, least stressful best experience EVER in purchasing my new vehicle from them. I have NEVER been to a dealership where I wasn't pressured or stressed out until this dealership. They worked with me on the price to where I was comfortable making me feel and know that I got a great deal, and I felt they were HONEST which is hard to find in a car sales environment. I honestly can say, this has been the best car buying experience for me EVER. Thank you for running your business with honesty, integrity and for NOT pressuring anything during the sale process. I am now a customer for life and will and have told everyone I know about my great experience at Tom Boland Ford Dealership in Hannibal, MO. More